unDUBBED

unDUBBED

By Fiona Crocker & Sarah Burnett | co-founders, dub dub dataBusinessTechnologyManagement
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unDUBBED episodes

  • D22 The 80/20 Rule of AI: Smarter Decisions, Faster Innovation with Craig Turrell
    SUMMARY

    In this episode of unDUBBED, hosts Sarah Burnett and Fiona Crocker sit down with Craig Turrell, Head of AI and Design at Standard Chartered Bank, to unpack the realities of enterprise AI transformation.  

    From the concept of AI native architecture to the gap between AI hype and real-world adoption, Craig shares hard-won insights from decades at the cutting edge of AI, machine learning, and data science. In this episode, we explore how enterprises can unlock the real potential of AI by shifting the way they think about technology, failure, and decision-making. The conversation starts with the idea that machines are shaped by how they’re trained and interacted with - which can affect performance, accuracy, and trust.  

    We dig into why embracing failure is critical for innovation, and how rapid, low-cost experimentation changes the game for enterprises that once saw failure as too expensive. The discussion moves through the pipeline of data → knowledge → insight → decision, highlighting how literacy is often the missing piece in driving action.  

    The episode also uncovers the symbiotic relationship between AI and BI, showing why they’re stronger together, and explores the push toward 99% machine reasoning with just 1% human oversight. From the 80/20 rule of AI adoption, to the cultural tendencies of different models, to building trust frameworks through blockchain, this is a practical look at how enterprises can move beyond hype and scale AI with confidence.  

    If you’re navigating the challenges of AI adoption, leadership in data-driven organisations, or the next wave of business intelligence, this conversation is packed with takeaways you can apply today.

    Book a free 30 minute session with us and we can get a better understanding of what it is that you’re trying to achieve.

     
    TAKEAWAYS
    • Craig Turrell emphasises the importance of AI native architecture in enterprise settings.
    • The conversation highlights the disparity between AI hype and its actual implementation in organisations.
    • Craig's journey showcases the evolution of AI technologies over decades.
    • The need for organisations to understand machine communication for effective AI deployment is crucial.
    • Cultural influences shape the personality and responses of AI models.
    • AI transformations in banking can lead to significant efficiency gains.
    • Leadership plays a vital role in fostering a culture of learning and innovation in AI.
    • The future of business intelligence lies in integrating AI with traditional data practices.
    • User experience design is essential for effective AI applications.
    • Continuous curiosity and a willingness to learn are key traits for success in AI. 
    •  

      CHAPTERS

      00:00 Introduction to Enterprise AI Transformation

      01:40 Craig Turrell's Journey in AI and Innovation

      05:17 The Hype Cycle and Reality of AI Implementation

      09:10 Understanding Machine Communication and Interaction

      12:46 Exploring Machine Personalities and Cultural Influences

      18:31 AI Transformations in Banking: A Case Study

      26:04 Navigating Innovation in a Regulated Environment

      36:17 The Power of Language in Business Communication

      37:14 Acceptance of AI in Leadership

      39:14 Generative Intelligence vs. Traditional Business Intelligence

      40:48 The Importance of Storytelling in Data

      42:56 Data Literacy and Its Impact on Decision Making

      45:30 Personalizing Business Intelligence for Diverse Needs

      46:38 The Future of Business Intelligence

      53:54 Leadership and Team Dynamics in the Age of AI

      01:01:20 Cultivating a Learning Culture in Organisations

       

      KEYWORDS

      AI, enterprise AI, AI native architecture, machine learning, data science, banking innovation, leadership in AI, business intelligence, cultural influences on AI, AI communication.

       

      1 hr 10 min
    • D21 AI Anxiety and Human Psychology with Dr Mark Powell
      Summary

      In this thought-provoking episode of unDUBBED, hosts Fiona Crocker and Sarah Burnett sit down with Dr. Mark Powell - psychologist, bestselling author of The Mind Beyond the Machine, global keynote speaker, and Head of Private Cloud Data Delivery at Standard Chartered Bank - to explore the powerful intersection of AI, psychology, human behaviour, and leadership.

      Mark brings a rare blend of cutting-edge technology strategy and human-first leadership, shaped by decades of leading billion-dollar tech transformations and a deep understanding of how mindset and behaviour influence success. Together, we unpack how AI reflects human consciousness, why our fears often say more about us than the technology, and how leaders can adapt, evolve, and thrive in a rapidly changing world.

       

      Takeaways
      • AI and human behaviour: Why AI is a mirror to our own thinking - and why unexamined mindsets may be a bigger risk than the technology itself
      • Mindset in the age of AI: How reframing fear into opportunity can fuel personal growth and professional innovation
      • Authenticity and leadership: Why authentic human contribution still matters - and how to protect it in an AI-saturated world
      • Ethics and accountability: The role of governance, design principles, and human oversight in ensuring AI is used responsibly
      • The growth mindset in action: How to use AI as an ally to enhance creativity, productivity, and learning, not replace them
      • Practical change management for yourself: Why you need to be your own coach, set tangible goals, and reward your progress
      •  

        Chapters

        00:00 Introduction to Undubbed Podcast

        01:25 Mark Powell's Journey: From Psychology to Tech Transformation

        08:53 The Writing Process: A Human Perspective on AI

        13:14 Navigating Anxiety in the Age of AI

        25:59 Authenticity and Human Contribution in a Tech-Driven World

        33:14 The Importance of Listening and Communication

        34:13 Navigating the Chaos of Learning

        36:49 Change Management and Self-Improvement

        38:44 The Power of Mindset and Reframing

        42:31 Ethics and Accountability in AI

        48:47 Teaching Machines: Understanding vs. Remixing Noise

        58:28 Building AI: Escaping Limits or Understanding Them?

        01:01:18 Embracing Opportunity in a Messy World

         
        Links

        Connect with Mark: https://www.linkedin.com/in/markpowellpsy/

        Mark’s website: https://www.markpowellonline.com/

        Buy Mark’s Book: The Mind Beyond the Machine

        Dub Dub Data - Helping leaders make sense of data, AI and change without losing the human part. Website | LinkedIn

         

        Keywords

        AI, psychology, technology transformation, human behavior, ethics, leadership, change management, authenticity, data, growth mindset

        1 hr 5 min
      • D20 Neurodiversity & ADHD in the Workplace: Insights for Managers & Teams with Brian Tancock

        In this episode of unDUBBED, hosts Sarah Burnett and Fi Crocker sit down with Brian Tancock, Partner at Neurodiverse You, for a powerful and eye-opening conversation about neurodiversity in the workplace.

        Brian shares his personal journey from international banking across London, Singapore, and Hong Kong to becoming a leading neurodiversity advocate and mental health supporter. Drawing from his lived experience with ADHD, Brian unpacks the challenges neurodivergent professionals face in today’s work environments - from rigid hiring processes and communication barriers to leadership blind spots that impact team performance.

        You’ll learn practical, actionable strategies for inclusive leadership, creating supportive workplace cultures, and tailoring recruitment and management practices to unlock the potential of diverse minds. This discussion is a must-listen for leaders, managers, HR professionals, and anyone in the data and analytics community committed to building truly inclusive teams. If you value workplace inclusion, mental health awareness, and neurodiversity advocacy, hit LIKE, SUBSCRIBE, and share this episode with colleagues.

        To explore how Dub Dub Data can help your organisation build an inclusive, data-driven culture, visit us at https://www.dubdubdata.com/

         

        Takeaways

        Neurodiversity is relevant in various professional fields.

        Personal experiences shape our understanding of workplace dynamics.

        Transitioning careers can lead to new opportunities for growth.

        Empathy and understanding are crucial in workplace interactions.

        Communication styles must be adapted for neurodiverse individuals.

        Inclusive hiring practices benefit organizations as a whole.

        Leaders should foster open communication and trust with their teams.

        Mental health support is essential for all employees.

        Recognizing individual backstories can enhance workplace culture.

        Small accommodations can lead to significant improvements in productivity.

         

        Links

        Neurodiverse You: https://neurodiverseyou.com

        Connect with Brian: https://www.linkedin.com/in/briantancock/

         

        Chapters

        00:00 Introduction to Neurodiversity in Business

        01:08 Brian Tancock's Journey from Banking to Neurodiversity

        04:01 Transitioning to a Supportive Environment

        06:27 Understanding Neurodiversity and Its Impact

        08:36 Navigating Workplace Challenges

        11:33 The Role of Organizations in Supporting Neurodiversity

        13:12 The Importance of Communication and Support

        15:55 Addressing Undiagnosed Neurodiversity

        17:53 Creating Inclusive Workplaces

        20:21 The Future of Neurodiversity in Business

        31:27 Building a Culture of Listening

        33:07 Inclusive Hiring Practices

        36:14 Flexibility in the Workplace

        40:06 Communication and Leadership

        43:10 Understanding Employee Needs

        45:54 Creating Safe Spaces for Conversations

        49:43 Cultural Sensitivity in Neurodiversity

        53:09 The Impact of Leadership on Neurodiverse Employees

        57:30 Adapting Communication Styles

        01:02:00 Reflection and Growth in Leadership

        01:03:21 The Importance of Inquiring About Backstories

         

        Keywords

        neurodiversity, workplace, mental health, inclusivity, leadership, hiring practices, communication, support strategies

        1 hr 5 min
      • D19 Not A Numbers or Data Person? Good. Start Here with Dr Selena Fisk

         

        In this episode of unDUBBED, hosts Sarah and Fiona sit down with Dr Selena Fisk, author of I Am Not a Numbers Person, to unpack the widespread issue of data anxiety and the growing need for data literacy and data fluency in today’s data-saturated world. Together, they explore how societal beliefs around numbers and maths anxiety can undermine data-informed decision-making, and why building confidence with data is essential for individuals at every level.

        The conversation dives into key concepts like curiosity in data, the dangers of confirmation bias, and the power of triangulating multiple data sources to uncover reliable insights. Selena also highlights the importance of developing a data culture and fostering data conversations that bridge the gap between data analysts and business stakeholders.

        Through the lens of data democratisation, the trio discuss practical strategies for making data accessible, understandable, and actionable across organisations. They emphasise the role of data storytelling, critical thinking, and the shift from being data-driven to being truly data-informed.

        The episode wraps up with a forward-looking discussion on the evolution of data literacy programs, and how teams can build habits around using pre-decision and post-decision data to evaluate impact and drive continuous improvement.  

        Takeaways
        • Data anxiety is a widespread issue that can impact how decisions are made.
        • Challenging the mindset of being “not a numbers person” is key to building confidence with data.
        • Actively engaging with data leads to stronger, more informed decisions.
        • Triangulating data helps cut through noise and reduces the impact of bias.
        • Confirmation bias can distort how data is interpreted, often reinforcing pre-held beliefs.
        • A sense of curiosity is critical for building data capability and staying open to insights.
        • Democratising data is essential for empowering people and driving success across organisations.
        • Being data-informed – not just data-driven – supports more thoughtful, balanced decision-making.
        • Data storytelling is a crucial skill for analysts to translate complexity into clarity.
        • Post-decision analysis is gaining traction as a key component of data literacy and growth.
        •  

          Links

          Website - https://www.selenafisk.com/

          LinkedIn - https://www.linkedin.com/in/selenafisk/

          Podcast - https://podfollow.com/makedatatalk/view

          Data Cards - https://shop.selenafisk.com/product-details/product/talkingdata

           

          Chapters

          00:00 Introduction to Data Anxiety and Literacy

          01:57 Challenging the 'Not a Numbers Person' Mindset

          04:32 Understanding Data in Everyday Life

          05:18 The Importance of Active Data Engagement

          07:21 Triangulating Data for Better Decision Making

          15:23 Overcoming Confirmation Bias in Data Analysis

          19:22 The Role of Givers in Data Education

          21:18 Fostering Data Democracy in Organisations

          24:35 Aligning Organisational Goals with Data Metrics

          26:26 The Importance of Being Data Informed

          31:51 Navigating Data Literacy Challenges

          32:06 Examples of Successful Data Transformation

          42:34 The Role of Post-Decision Data

          44:20 Quick Fire Insights on Data Practices

           

          Keywords

          data literacy, data anxiety, decision making, triangulating data, confirmation bias, data democratisation, data informed, data driven, data storytelling, financial literacy

          47 min
        • D18 Model Context Protocol - Querying Tableau Cloud in Claude - with Darragh Murray

          In this episode of unDUBBED, Darragh Murray, a Senior Analytics and Insight Specialist, explores the integration of AI with data visualisation tools like Tableau. The discussion centres on Model Context Protocol (MCP), which allows users to query Tableau Cloud data using natural language using Claude, and demonstrate its capabilities through a live demo (so it’s best viewed on video).

          You'll see Claude build its own interactive data viz, where things go wrong, and where it gets it right. The conversation delves into the future of business intelligence, the potential impact of AI on data analysis, and the evolving role of data professionals in this landscape.

           

          Takeaways
          • Darragh demonstrates AI querying Tableau Cloud using natural language with Claude
          • Claude can create visualisations based on user prompts.
          • The integration of AI in BI tools is still in early stages.
          • Data professionals will shift from manual tasks to guiding AI.
          • AI can help reduce cognitive load in data analysis.
          • The future of BI tools is likely to be AI-driven.
          • Model Context Protocol (MCP) allows for seamless communication between AI and Tableau data sources.
          • Darragh emphasises the importance of context in data queries.
          • The excitement around AI in data analytics is growing.
          •  

            Links

            Darragh's blog with the steps to setup 

            Hit Machines - Iron Viz Qualifier

            Brian Julius LinkedIn

             

            Chapters

            00:00 Introduction to the Episode

            00:22 Introduction to AI and Data Analytics

            01:45 Understanding Model Context Protocol (MCP)

            04:46 Live Demo of AI Querying Tableau Cloud

            10:12 Exploring the Future of Data Interaction

            16:03 Security and Governance in AI Data Queries

            17:06 Introduction and Technical Issues

            18:51 Exploring Data Visualisation with AI

            21:00 Understanding Charting Techniques

            22:48 Evaluating AI-Generated Visualisations

            24:51 Cognitive Load and User Preferences

            26:31 The Future of Data Visualisation and AI

            28:27 Exploring Data Visualisation Techniques

            29:07 Demonstrating AI in Data Analysis

            31:34 Integrating Visualisations with AI

            33:20 Evaluating AI's Performance in Data Tasks

            39:32 The Future of Business Intelligence with AI

            43:07 Rapid Fire Insights on AI Usage

             

            Keywords

            AI, Tableau, Model Context Protocol, Data Visualisation, Business Intelligence, Analytics, Claude AI, Data Analysis, MCP, Future of Data

            46 min
          • D17 From Childhood Tales to Tableau Boardroom Wins - with Matthew Miller

            In this episode of Data unDUBBED, Sarah and Fiona engage with Matthew Miller, Senior Director of Product Management at Tableau, discussing the intersection of storytelling and data. Matthew shares his journey into the data world, the importance of storytelling in product management, and how it has influenced his career. The conversation also touches on innovations at Tableau, the role of AI in data, and the behind-the-scenes of the popular Devs on Stage event at Tableau Conference. Matthew emphasizes the need for understanding audience motivations and the power of repetition in storytelling, providing valuable insights for anyone looking to improve their storytelling skills in the data space.

             

            Takeaways
            • Storytelling is essential for connecting with audiences in data.
            • Understanding your audience's motivations is key to effective communication.
            • The power of repetition helps make messages memorable.
            • AI can enhance human creativity rather than replace it.
            • Building relationships and networking can unlock career opportunities.
            • Innovations in data products often come from community feedback.
            • Public speaking is a skill that can be developed through practice.
            • The importance of having a supportive team in high-pressure situations.
            • Every product has a story that can resonate with users.
            • Success in product management requires understanding both technical and business perspectives.
            •  

              Links

              Ben Thompson - Stratechery newsletter - https://stratechery.com/

              Dave Nihill - https://www.amazon.com.au/Do-You-Talk-Funny-Funnier/dp/1942952279

              The Moth - https://themoth.org/podcast

              This Is Not Happening - https://www.youtube.com/playlist?list=PLZAW5O34QidZh5548weUG158mGiRW4l_J

              Follow Matthew Miller on LinkedIn - https://www.linkedin.com/in/matthewmarkmiller/

               

              Chapters

              00:00 Introduction to Matthew Miller and Tableau

              04:30 The Power of Storytelling in Data

              07:49 Matthew's Journey into Data

              09:52 AI and the Future of Data

              11:57 Matthew's Early Days with Tableau

              14:41 Innovations and Contributions at Tableau

              19:07 The Role of Storytelling in Career Growth

              25:55 Influencing Product Strategy at Tableau

              35:38 Lessons Learned from Starting a Business

              37:59 The Importance of Mentorship and Team Dynamics

              38:57 Lessons from Failure: The Impact of Co-founders

              40:20 Striving for Excellence in Business

              42:52 Behind the Scenes of Devs on Stage

              50:23 The Art of Public Speaking and Developer Confidence

              54:57 Community Engagement through Devs on Stage

              57:01 Quick Fire Tips for Storytelling with Data

               

              Keywords

              data storytelling, Tableau, Matthew Miller, product management, AI, data community, storytelling techniques, executive influence, Devs on Stage, data products

              1 hr 6 min
            • D16 Data Disasters, AI Anxiety and Consulting Gold with Chris and Carl

              In this episode of unDUBBED, hosts Fiona Gordon and Sarah Burnett explore the Consultant's Toolkit for the Modern Analyst with data experts Chris Love and Carl Allchin. They discuss their journeys into consulting, the evolution of data visualization tools like Tableau, the impact of AI on data roles, and the importance of asking the right questions in consulting. The conversation also touches on learning from data disasters, the necessity of curiosity and bravery in data analysis, and the future of data preparation with Informatica's acquisition by Salesforce.

               

              Takeaways
              • The consultant mindset is essential for analysts looking to level up.
              • Curiosity and bravery are key traits for successful consultants.
              • Asking the right questions can lead to better insights and solutions.
              • Data visualization has evolved significantly over the years.
              • AI is changing the landscape of data roles and responsibilities.
              • Building trust with clients is crucial for effective consulting.
              • Learning from past data disasters can improve future practices.
              • The importance of data ethics is growing in the age of AI.
              • Data preparation skills are vital for unlocking data value.
              • The integration of tools like Informatica can enhance data governance.
              •  

                Links
                • Carl Allchin https://www.linkedin.com/in/carl-allchin-9160451b/
                • Carl Allchin's books - https://www.preppindata.com/book
                • Chris Love LinkedIn - https://www.linkedin.com/in/chrisplove/
                • Chris' substack https://lovedatalovegrowth.substack.com/
                • Love Data Love Growth Podcast https://lovedatalovegrowth.substack.com/podcast
                • Charles Sturt University GenAI Use Paper - https://drive.google.com/file/d/1o3gzqzipVY-rpJ1qF0f5MrBJds90Azyc/view?usp=sharing
                •  

                  Chapters

                  00:00 Welcome to Undubbed

                  02:17 The Consultant's Journey

                  07:20 Early Days with Tableau

                  12:13 The Evolution of Data Consulting

                  16:12 AI and the Future of Data

                  25:01 Consulting Skills for Success

                  27:22 Transforming Presentations into Conversations

                  31:14 The Art of Asking Questions

                  34:40 Navigating Data Disasters

                  39:55 Pushing Back Against Pressure

                  45:34 Curiosity and Bravery in Consulting

                  47:52 The Future of Data Preparation

                  53:19 The Impact of Informatica Acquisition

                   

                  Keywords

                  data consulting, Tableau, AI in analytics, data visualization, consulting skills, data ethics, data disasters, data preparation, analytics tools, data storytelling

                  1 hr
                • D15 Future Proof Your Data Career - AI, Soft Skills & Growth Tips with Andy Kriebel & Eva Murray

                  In this episode of unDUBBED, hosts Sarah and Fiona engage with data experts Eva Murray and Andy Kriebel to explore how to future-proof a data career. They discuss the importance of continuous learning, the impact of AI on data roles, and the necessity of investing in people within organizations. The conversation also touches on the significance of soft skills, the journey from good to great in Tableau, and the role of mentoring and empathy in professional development. Listeners are encouraged to take actionable steps to enhance their careers and embrace the evolving landscape of data.

                   

                  Takeaways
                  • Future-proofing a career involves continuous learning and networking.
                  • AI is a tool that requires critical thinking and verification.
                  • Investing in employees can lead to better retention and performance.
                  • Soft skills are increasingly important in data roles.
                  • Passion and personal drive are key to becoming a great Tableau user.
                  • Asking questions can reignite passion in your work.
                  • Mentoring others enhances communication skills and empathy.
                  • Evangelism in data roles can create visibility and opportunities.
                  • Being specific in requests for help can lead to better outcomes.
                  • Creating a dream job description can help clarify career goals.
                  •  

                    Links

                    Andy’s Linkedin -https://www.linkedin.com/in/andykriebel/

                    Eva’s LinkedIn - https://www.linkedin.com/in/evamurray1

                    Next Level Tableau https://www.nextleveltableau.com/

                    Eva Murray Coaching - www.evamurray.co.uk

                    84 Charts in 80 Minutes - $10 Special - https://bit.ly/43PgPDK

                    A blueprint with suggested learning times for learning Tableau - https://bit.ly/3FONrWb

                     

                    Chapters

                    00:00 Introduction to Future-Proofing Data Careers

                    02:59 Navigating Career Changes and Building Networks

                    05:00 The Impact of AI on Data Roles

                    08:04 Soft Skills vs. Technical Skills in Data Careers

                    10:47 Rediscovering Passion in Data Work

                    13:40 The Importance of Continuous Learning

                    15:47 Investing in Employee Development

                    18:36 The Role of Managers in Career Growth

                    20:04 Identifying Great Tableau Users

                    21:49 The Balance of Soft and Technical Skills

                    29:19 The Role of Evangelism in Data Careers

                    33:13 Mentorship and Personal Growth

                    38:25 Future-Proofing Your Data Career

                    47:58 Coaching for Career Advancement

                     

                    Keywords

                    data career, future-proofing, AI in data, Tableau, mentoring, career coaching, investing in people, data roles, soft skills, professional development

                    50 min
                  • D14 Tableau Iron Viz Journey: Win or Learn, You Can't Lose with Kathryn McCrindle

                    In this episode of unDUBBED, hosts Fiona and Sarah engage with Kathryn McCrindle, an analytics consultant and Iron Viz finalist, to explore her journey into data visualization, the challenges of participating in Iron Viz, and the importance of community support. Kathryn shares insights on overcoming imposter syndrome, the design process for her dashboard, and the lessons learned from presenting in front of a large audience. The conversation highlights the significance of feedback, iteration, and the rewarding nature of focusing on a single project.

                    Takeaways

                    • Kathryn turned data storytelling into an art form.

                    • Iron Viz participation motivated Kathryn to push her limits.

                    • The importance of community support in data visualization.

                    • Overcoming imposter syndrome is crucial for success.

                    • Focusing on one dashboard for a month is rewarding.

                    • Feedback is essential for improving visualization skills.

                    • Iterating designs can lead to better outcomes.

                    • The pressure of presenting can enhance focus.

                    • Learning from competition fosters growth in the community.

                    • Engaging with influential figures in the field is inspiring.

                     

                    Chapters

                    00:00 Guest intro - Iron Viz Finalist, Kathryn McCrindle

                    01:25 Kathryn's Journey into Data and Tableau

                    04:29 The Iron Viz Experience and Motivation

                    07:38 Designing for Iron Viz: Challenges and Inspirations

                    15:36 Overcoming Imposter Syndrome and Embracing Feedback

                    20:38 Presentation Skills and Lessons Learned

                    23:33 Exploring Data Visualization Elements

                    26:12 Designing for Impact: The Art of Visualization

                    28:58 Navigating Competition: Insights from Iron Viz

                    32:51 Networking and Community in Data Visualization

                    37:35 Overcoming Challenges in Data Projects

                     

                    Keywords

                    data visualization, Iron Viz, Tableau, dashboard design, imposter syndrome, data storytelling, analytics, community support, presentation skills, visualization techniques

                    43 min
                  • D13 What Data Teams Wish Non-Tech Leaders Knew - Bridging the Gap So Data Pays Off

                    In this episode of unDUBBED, Sarah and Fi discuss the essential insights that non-data leaders should understand about data teams. They explore the evolving nature of data projects, the importance of clarity in dashboards, the misconception of dashboards as a comprehensive solution, the often invisible success of data teams, and the critical role of training in retaining talent and enhancing performance.

                    TAKEAWAYS
                    • Data projects require ongoing iteration and adaptation.
                    • Clarity in dashboards is a result of thoughtful design.
                    • Leaders should share the impact of data products with the teams who delivered them
                    • Give time to teams to analyse the ROI of data products 
                    • If something looks off, set up a call to discuss the data miss, it may be a source system error
                    • Dashboards should serve specific strategies, not be catch-alls.
                    • Data teams often work invisibly, yet their efforts are crucial.
                    • Training is a strategic investment that enhances team performance.
                    •  

                       
                      19 min

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