Tow Professional Podcast

Unleashing the Power of Towing Dispatch: Kathleen Freeman's Industry Insights


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Are you ready to switch gears and ride along with us on an informational journey into the world of towing dispatch? We are thrilled to bring you Kathleen Freeman, the Senior VP of Holly's Towing Dispatch, who walks us through the colorful history of Holly's. From its humble beginnings as an answering service to its evolution into a specialized dispatch center solely for the towing industry, you’ll be fascinated by the unique aspects of its services. Kathleen gives us a glimpse into her transition from a teacher to an industry leader in towing dispatch. 

We get down to business as Kathleen unveils how Holly's Towing Dispatch is a game-changer in supporting towing companies across the nation. Listen in as she highlights how professional dispatching equips owners with better control over their time and business operations. The conversation intensifies as we tackle the importance of trust and communication, which form the bedrock of Holly's relationship with its customers. Kathleen explains how the service efficiently tailors its system for each client, ensuring a smooth and personalized customer experience.

As we cross the finish line, Kathleen sheds light on the multitude of benefits towing companies can glean from using a dispatch service like Holly's Towing Dispatch. The conversation steers towards the importance of quick and efficient call answering, especially during peak times like holidays. We also touch upon how outsourcing dispatch services to Holly's Towing Dispatch can bring relief to owners, allowing them to spend more time with their family and rest. Strap in and get ready to discover how Holly's Towing Dispatch can turbocharge your business operations.

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Tow Professional PodcastBy Darian Weaver

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