Mark Queen is the CEO of SKAI Vision, a groundbreaking technology company pioneering the integration of computer vision AI into retail automotive operations. With a wealth of experience and a knack for innovation, Mark is leading the charge in revolutionizing dealership efficiency and customer experience.

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What we discuss in this episode:

Mark sheds light on how computer vision AI is transforming the automotive industry, specifically by tackling those pesky bottlenecks that plague dealerships.

In this episode, you'll learn:

• What computer vision AI is and how it works
• Real-world examples of computer vision in action, beyond automotive retail
• How SKAI Vision leverages computer vision to streamline dealership operations
• The impact of SKAI Vision on key areas like technician efficiency, customer wait times, and data automation
• Privacy concerns surrounding computer vision technology (and how SKAI Vision addresses them)
• The most popular features dealerships are requesting from SKAI Vision
• The incredible benefits of SKAI Vision for both dealerships and their customers

Mark also shares some exciting insights from SKAI Vision's data, including:

1. How focusing on seemingly minor process improvements can lead to major gains
2. Why a minute saved can translate into hundreds of additional services per month
3. The crucial role of connected vehicle data in further streamlining the service experience

This episode is a must-listen for any fixed ops professional looking to gain a competitive edge. SKAI Vision is paving the way for a future where dealerships can optimize time, improve customer satisfaction, and boost their bottom line.

Listen to the episode featuring Mark Queen for even more insights!

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Apple: https://podcasts.apple.com/us/podcast/fixed-ops-roundtable/id1608656237

Spotify: https://open.spotify.com/show/15HHYoyvCo1PSFwYn02UXY

Thanks, Mark Queen

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