It’s easy to get paralyzed by complex issues that are given to you to solve. I use a simple set of steps to help me break down the issue and systematically address it from there. Using this method will not only make addressing issues less daunting, you’ll be able to create efficiency by pulling in the right people the first time and and could possibly solve a whole host of other issues you weren’t aware of in the process.

I HATE disrespectful behavior. But sometimes it comes from people in positions of power. I happen to believe you shouldn’t accept disrespectful behavior from anyone, regardless of their job or leadership level. It’s easy to address and although the first time might give you pit stains and sweaty palms, once you turn a rocky relationship into a collegial one, you’ll never avoid addressing behavior again.

Any time we’re told “no” it’s common to feel rejection. In this episode, I share a trick I use to help me overcome the feeling of rejection to get information I can leverage to get what I want. With this strategic edge you can not only get the things you’re asking for but you can also solve problems efficiently, effectively and strengthen relationships in the process.

In this episode, we’ll go over how we decide who is involved, what roles people play and all of the other important steps to having a robust conversation that results in everyone being on the same page by the time the discussion is over. I’ll also go over how you can change your mindset to look at your role in these conversations in a more realistic way.

My least favorite thing to do at work is attend meetings. I don’t even love organizing them or leading my own! However, it’s a necessary evil in business and this episode is going to help you put a meeting together that will be successful and set the stage for future follow-ups with ease.

I often tell people that my day is full of mysteries. It’s true. If you’re anything like me, most of the time I receive a problem and have to work backwards to figure out the root cause to address it. But what do you do if you don’t know the root cause? Instead of waiting for the root cause to fall into your lap, which I do not recommend at all, use this method to start addressing the issue. You’ll even see some benefits from a teamwork standpoint.

I break down the three primary components to a performance conversation and demonstrate how you can have this discussion in an effective and impactful way. This is part mindset, part word choice and a whole lot of commitment. Congratulations! Performance conversations just got easier for you!

If you’re someone who dreads having impromptu conversations about complaints or concerns that come to you without any warning, you absolutely have to listen to this episode. Here, I break down what you should communicate and how you should communicate it to effectively problem solve, build trust and rapport and get people back on the right track.

Do you never say no? Are you available for everything regardless of whether or not you have time, and energy or are the subject matter expert? If you never stop working and have very flexible boundaries about when you’re off the clock, you are in danger of having Superwoman/Superman syndrome and could be facing decision fatigue. In this episode, I talk about decision fatigue and simple things you can do to combat this. So if you can’t hang up your cape, take a listen because these tips take mere minutes to work into your day! 

The number one reason employees leave is because of their leader. So in my book, that makes you pretty darn important! So how do you get it right? How do you figure out what makes people stay and what sends them running for the hills? In this episode, I share my top four leadership attributes that have helped me build strong teams, attract like-minded talent and surpass our team goals. Just ask yourself what kind of leader you want to report to…and then do those things!