Unobstructed

Nels Popp joined Mike Evenson on episode 32 of the Unobstructed podcast. Nels is an Associate Professor of Sport Administration at the University of North Carolina at Chapel Hill and serves as the Co-Director for the Center of Research and Intercollegiate Athletics. His research interests include revenue generation for college athletic departments with a particular emphasis on sport ticket sales at both the collegiate and professional sport levels.

They discussed fan monetization strategies, opportunities for new revenue streams, treating data as currency, the importance of understanding the distinct difference between price and value, the need to engage better with displaced fans and much more.

You can follow Nels on Twitter at @NelsPopp.

Maureen Andersen, President & CEO of the International Ticketing Association (INTIX), joined Mike Evenson on episode 31 of the Unobstructed podcast. Maureen is an industry veteran, voice of calm and mentor to so many ticketing professionals.

They discussed the role that ticketing professionals have played during the chaos at the start of the pandemic and how their responsibilities have grown and shifted, the courses that should be required if a bachelor's degree in ticketing was created, a preview of this year's INTIX Live! Digital Conference & Exhibition and much more!

Quick links:

• 2021 INTIX Live! Digital Conference registration
• @intixassoc on Twitter
• Maureen Andersen on LinkedIn

AudienceView is a proud Platinum Sponsor of the 2021 INTIX Live! Digital Conference & Exhibition. Please visit our booth in the virtual exhibit hall to learn more about our software solutions, audience growth strategies and client communities that are used by thousands of live entertainment organizations across the world.

We invite you to join us for TheaterMania's TriviaMania Happy Hour from 5:00 - 6:00 PM on Wednesday, January 27 in the Social Hour Room. Members of the winning trivia team will earn bragging rights and an Amazon gift card. We also encourage you to attend Kara Parkinson's education session – The Patrons' Perspective: An Overview of Buying Behavior and a Timeline to Return to Theaters – at 2:00 PM on Thursday, January 28.

Chris Grosse, Assistant Athletics Director for Marketing at Penn State University, joined Mike Evenson on episode 30 of the Unobstructed podcast. Chris is a preeminent sports marketer and has made career stops at Florida State, New Mexico State, Navy and Georgetown before arriving in Happy Valley in 2018. He's the brains behind wildly successful promotions like Millennial Day, Fashion Faux Pas Night, Hail to Kale and many more. He also firmly believes that a hot dog is a sandwich.

They discussed Chris' creative process, how to leverage theme nights to drive attendance and revenue, strategies to stay relevant when fans aren't attending games, his success in building a personal brand on Twitter, how his dad role has helped his sports marketing role and much more.

His Twitter account, @Chris_Grosse, is a must-follow for all live events professionals.

Dr. Trevor Boffone, a Houston-based educator, writer and producer, joined Mike Evenson on episode 29 of the Unobstructed podcast. Known to his nearly 300,000 followers on Instagram as "The Dancing Teacher," Trevor is a lecturer in the Women's, Gender & Sexuality Studies Program at the University of Houston and a Spanish teacher at Bellaire High School.

They discussed how Trevor earned the title "The Dancing Teacher," how he's amassed such a large social media following, his unique approach to teaching high school Spanish, reasons why theater professionals should be paying closer attention to platforms like TikTok, the benefits of making theater more accessible and much more.

Helpful links:

• @TrevorBoffone on Twitter
• @dr_boffone on Instagram
• trevorboffone.com

Mike Evenson was joined by Sita McIntosh on episode 28 of the Unobstructed podcast. Sita is the Chief Operating Officer at WhatsOnStage, the UK's largest theatre website that is an unrivaled source of news, reviews, interviews, videos, tickets and more.

They discussed the state of the arts industry in the UK, the #CurtainsWithoutYou campaign, the resilience of theatre professionals and the importance of striking an optimistic tone.

Sita also talked about things you can do to help theatres during the pandemic, the yeoman's work that has been done by ticketing and box office professionals in 2020 and what she looks forward to most when venues open again.

Kristen Huss, Vice President of Community Partnerships at the Hudson Valley Renegades, joined Mike Evenson on episode 27 of the Unobstructed podcast. Kristen has spent her entire career in Minor League Baseball (MiLB), starting with selling programs as a 16-year-old to her current leadership position with the Renegades.

They discussed the Hudson Valley Renegades' culture of experimentation, things that live events organizations can learn from the way that MiLB teams operate, opportunities to participate in the experience economy, the strategy behind building a promotions calendar, the importance of selling the entire gameday experience and more.

Mike Evenson was joined by Hannah Grannemann, Assistant Professor and Director of the Arts Administration Program at the University of North Carolina at Greensboro, on episode 26 of the Unobstructed podcast. Prior to joining UNCG in 2017, Hannah spent 17 years in the arts, mostly in non-profit theatre, which included leadership roles at the Children's Theatre of Charlotte, PlayMakers Repertory Company, Yale Repertory Theatre, among others.

They discussed the benefits of embracing a digital strategy, the risks associated with going dark, the reach of virtual events, the need to experiment with content and pricing and more.

Hannah also talked about the virtual events she's enjoyed during the pandemic, time travel, why we should be handing out keys and the importance of maintaining our rituals while removing barriers to attending the arts.

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Hannah is currently a guest editor of We the Audience, an ArtsJournal blog, and is writing a series of articles focused on Audiences During the Pandemic. You can follow her on Twitter at @1126banana.

Mike Evenson was joined by Dave Wakeman on episode 25 of the Unobstructed podcast. Dave is a consultant, speaker and podcast host that has worked with clients all over the world to help them generate higher profits, enter new markets and grow businesses. Dave specializes in turning fuzzy ideas into measurable outcomes for organizations.

They discussed things they're thankful for in an otherwise turbulent 2020, including how supporters are being extra generous with their time and money, the creation of new forms of 'live entertainment,' the return of drive-ins, the opportunity to take risks and more!

Dave also talked about how friction and constraints fuel creativity, ways that disruption breeds innovation, the need to reexamine your value proposition and pandemic silver linings.

Sign up for Dave's free weekly newsletter on the business of tickets, live entertainment, and events: Talking Tickets! His podcast The Business of Fun is one of the top podcasts in the world dedicated to people that market and sell tickets, live experiences, and human connection. Find out more about Dave at his website DaveWakeman.com.

Joyce Yu-Jean Lee, Assistant Professor of Digital Media at Marist College, joined Mike Evenson on episode 24 of the Unobstructed podcast. In addition to her work in higher education, Joyce is a visual artist working with video, digital photography, and interactive installation. Her artwork examines how mass media and culture shape notions of truth and understanding of the other.

They explored and discussed the 2020 Marist Mindset List in great detail. The annual list is a collaborative effort by Marist faculty from different disciplines with diverse backgrounds focusing on 10 major areas: arts, commerce, education, ethics, fashion, history and politics, language and literacy, science, sports communication, and technology.

They also talked about Joyce's journey as a visual artist, how to best connect with college students, engaging in the social good, the need to get great at telling the story of why your organization exists and more.

Helpful links:

• 2020 Marist Mindset List
• Joyce Yu-Jean Lee website
• FIREWALL Internet Cafe

Mike Evenson was joined by Patrick Brown, Director of Marketing at the Geffen Playhouse in Los Angeles, on episode 23 of the Unobstructed podcast. Patrick began his tenure with the Geffen Playhouse in 2018 after thriving in his previous roles with the Los Angeles Master Chorale.

They discussed how the Geffen Playhouse team shifted their business model through the pandemic, creating engaging remote experiences for their audience, the logistics behind such a move and how they can continue to scale this effort into new and exciting theatre.

Patrick also talked about the role of regional theaters, the importance of having a cohesive visual identity and embracing new technology.