In this episode of Updating eCommerce, Dylan looks back at the guests of 2021 and their answers to the recurring questions.

About the podcast: Updating eCommerce is a series of short episodes, where leaders in the industry are asked four main questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information.

About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.

In this episode of Updating eCommerce, Dylan John Grey is joined by experienced UI/UX expert, product designer and entrepreneur, Christie Doyle-John. After leading UI design at House of Fraser and delivering customer-centric, luxury-focused at YOOX Net-a-Porter, Christie is using her experience at Bother, an online tool for managing purchases of bulky household items. Simultaneously, Christie is building her own brand, Something Borrowed, where bridal parties can rent garments for the big day.

About the podcast: Updating eCommerce is a series of short episodes, where leaders in the industry are asked four main questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information.

About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.

In this episode of Updating eCommerce, Dylan John Grey is joined by eCommerce entrepreneur, Dan Kleinman. From bootstrapping a 7-figure eCommerce business to his current venture, Bambassadors, Dan has a wealth of experience in UGC and social proof. In this episode, he shares a few of his best tips for benefiting from your loyal customers and building brand awareness.

About the podcast: Updating eCommerce is a series of short episodes, where leaders in the industry are asked four main questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information.

About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.

In this episode of Updating eCommerce, Dylan John Grey is joined by the experienced project manager, Hilário Pinheiro. Hilário offers a fascinating insight into his approach to project and team management, planning and execution. He has a wide range of experience from the public and private sectors, from SAP to LEGO.

About the podcast: Updating eCommerce is a series of short episodes, where leaders in the industry are asked four main questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information.

About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.

In this episode of Updating eCommerce, Dylan John Grey is joined by user experience-expert, Gala Blasco. From her current role leading experience design at Vashi, Gala has fascinating insights into the impact that user experience can have on all aspects of a customer's journey. The episode touches on a range of issues from privacy to growing customer expectations and the challenges of meeting them.

About the podcast: Updating eCommerce is a series of short episodes, where leaders in the industry are asked four main questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information.

About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.

In this episode of Updating eCommerce, Dylan John Grey is joined by a fellow team member at BOON, Fran McGovern. Fran's role as Head of Product sees her lead the roadmap for the products and services that BOON offers. From her background in psychology, Fran gives a unique perspective on the challenges that eCommerce is facing.

About the podcast: Updating eCommerce is a series of short episodes, where leaders in the industry are asked four main questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information.

About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.

In this episode of Updating eCommerce, Dylan John Grey is joined by Dressipi co-founder, Donna North. Dressipi is the leading revenue optimisation platform for fashion retailers. Donna talks about her experience building Dressipi, her vision for the future of fashion retail and her concerns for the industry.

About the podcast: Updating eCommerce is a series of short episodes, where leaders in the industry are asked four main questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information.

About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.

In this episode of Updating eCommerce, Dylan John Grey is joined by experienced Conversion Rate Optimisation Consultant, Robert Deans. From founding his own retail brand to running an eCommerce marketing agency, Robert has had a varied career. Now, in his capacity as a CRO consultant, Robert gives his insights into the latest developments in eCommerce, the changes he's pleased to be seeing and those that are cause for concern.

About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.

In this episode of Updating eCommerce, Dylan looks back at the guests of 2020 and their answers to the recurring questions.

About the podcast: Updating eCommerce is a series of short episodes, where leaders in the industry are asked four main questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information.

About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.

In this episode of Updating eCommerce, Dylan John Grey is joined by Neil Park, the Head of eCommerce at Jarrold Norwich. Neil launched his own eCommerce store, Gear-Zone in the year 2000 and built it to £3m in revenue before joining the 250-year-old independent department store in 2009.

About the podcast: Updating eCommerce is a series of short episodes, where leaders in the industry are asked four main questions; two related directly to their expertise and two generally around eCommerce. The podcast focuses on upcoming innovation in online retail and touches on relevant news and updates. Subscribe to make sure you get your monthly dose of eCommerce information.

About the host: Dylan is a founder of BOON (www.boon.so), a startup delivering a new, privacy-focused online shopping experience. With their technology, BOON leverages the power of AI combined with psychology research to take shoppers on a journey through a smart personal shopping experience or gift-finder. Users receive personal product recommendations, increasing conversions and AOV and providing detailed shopper insights.