uPerform

Between staffing shortages and shrinking budgets, healthcare staff are being asked to do more with less. How can IT and training teams better support clinicians in their use of technology when they themselves are often understaffed and working with tight budgets? Gundersen Health provides a scalable training and support model that combines self-paced learning with 1-on-1 support to improve clinician use of the EHR and drive value for the organization.

Economic hardships and staffing shortages are forcing health systems to find ways to do more with less. In this Becker’s Healthcare podcast episode, Brian Zimmerman sits down with uPerform employees Bobby Zarr, VP, healthcare strategy and Liz Griffith, director of EHR education, as they share strategies uPerform clients are leveraging to streamline and scale training efforts and get clinicians to patient care faster. 

Low EHR satisfaction scores have a direct correlation with clinician burnout, but health systems are finding new ways to move the needle and improve satisfaction with a focus on EHR education. 

Tune into this Becker’s Healthcare podcast, featuring Connor Bice, product owner of KLAS Research Arch Collaborative and Liz Griffith, director of EHR education at uPerform and former director of customer insights at KLAS. The two share their passion for, and experience, working with leading health systems to measure EHR satisfaction and developing strategies for improving it.

In this podcast with Becker’s Healthcare, CNIO of M Health Fairview, Anne LaFlamme, sits down with uPerform’s Bobby Zarr, Vice President of Healthcare Strategy, to discuss her team's experience with transitioning to a virtual Epic training strategy.

Since the transition. M Health Fairview has received positive feedback from clinicians and have witnessed a significant increase in user engagement with learning materials. In the podcast, Anne identifies nine key factors that led to M Health Fairview’s success.

uPerform's Bobby Zarr sits down with Dr. CT Lin to discuss how Lin's team has 'blown apart' UCHealth's training strategy and found success with a modern, hybrid approach. They are waving goodbye to traditional classroom training, reducing initial onboarding training requirements, and supporting users along their EHR journey with in-application help. 

Tune in to this Becker's Healthcare podcast episode as Kelley Williamson, Director of Information Technology for UCHealth, sits down with uPerform's Bobby Zarr to discuss how UCHealth prepares and supports its staff for EHR rollouts and changes.

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