Consumer Finance Monitor

Using Artificial Intelligence in Underwriting Consumer Loans, with Special Guest Teddy Flo, General Counsel and Secretary of Zest AI


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Together with our special guest whose company provides software enabling lenders to use AI to underwrite loans, we explore a wide range of issues of importance to lenders using AI to underwrite loans. Our discussion topics include: the CFPB’s position on how ECOA adverse action notice requirements apply to credit decisions based on the use of AI; what is meant by explainability and interpretability of AI; fair lending and other compliance risks and steps to reduce risk; preparing for CFPB exams; and the CFPB’s call for tech workers to act as whistleblowers to report potential discrimination arising from the use of AI.

Alan Kaplinsky, Ballard Spahr Senior Counsel hosts the conversation, joined by John Culhane and Michael Gordon, partners in the firm's Consumer Financial Services Group.

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Consumer Finance MonitorBy Ballard Spahr LLP

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