In this episode of Values Matter, Chris Roberts shares how relationships, service, and trust have shaped his 20+ year career in banking and his 12 years at BankPlus. From building lifelong customer connections and defining what it truly means to be "high performing," to serving the Mississippi Bankers Association and preparing for the future of digital banking, Chris offers thoughtful insight into why culture matters as much as numbers. This conversation highlights servant leadership, teamwork across departments, and how BankPlus continues to grow without losing its community-first heart.

What does it look like to build a career on faithfulness, service, and showing up every single day? In this episode of Values Matter, we sit down with Angie Carr—BankPlus' unofficial "Miss Congeniality"—to hear her remarkable journey from a family business to 38 years at Kroger and 15 years at BankPlus. Angie shares why customer service is more than a skill, how teamwork carried the bank through mergers and change, and why grace, loyalty, and hard work still pay off. This is a powerful reminder that success isn't about titles—it's about people.

In this special year-end episode of Values Matter, Eric Eden, Mary Stratton Smith, and Cherie Thompson gather to reflect on a season filled with change, growth, and community. From Thanksgiving rituals and Christmas traditions to New Year anxieties and ambitions, the team opens up about how they balance work, family, and rest during the holidays.

They also highlight major accomplishments across BankPlus—culture leadership milestones, new technology initiatives, customer-focused improvements, and the continued growth of The Source network for women in business. With gratitude for the past year and excitement for what's ahead in 2026, this warm and candid conversation celebrates the people, values, and shared experiences that make BankPlus feel like family.

What happens when you combine deep local roots, a passion for people, and a relentless pursuit of excellence? In this energizing episode of Values Matter, Regional President Brent Waldrop shares how his Tupelo-born team helped BankPlus grow from zero branches in Northeast Mississippi to a thriving regional presence. From building customer trust in a competitive market to cultivating high-performing teams through prayer, culture, and consistency, Brent offers a compelling look into what makes BankPlus different—and why that difference matters. He shares stories about motivating his team, reciting values every Monday, the power of small-town visibility, and yes—even a laugh about cycling in "leotards." A must-listen for anyone curious about authentic leadership, community-driven banking, and living your values out loud.

What does it take to thrive in banking for over three decades? In this episode of Values Matter, Eric Eaton and Mary Straton Smith sit down with Dexter Young of the Gluckstadt office to uncover the secret to his 21-year journey at BankPlus. From witnessing the industry's transformation—from the days before debit cards to today's digital innovations—to building lifelong customer relationships, Dexter shares how passion, teamwork, and community have shaped his career. Along the way, he reflects on lessons learned, myths about banking, and the culture that has kept him at BankPlus. With humor, insight, and heart, Dexter reminds us why values truly matter in business and life.

What does it mean to come home—both professionally and personally? In this spring edition of Values Matter, Lisa Browning shares her heartfelt journey from helping launch BankPlus' Madison County branches in the late '90s to returning decades later as a leader in the newly formed Branch Administration department. With warmth and wisdom, Lisa reflects on her 22+ year career, the resilience of retail banking, and the power of communication across a growing organization. Whether she's reducing cash levels or encouraging new associates, Lisa is building bridges across the BankPlus family—one conversation at a time.

In this episode of Values Matter, Kevin Schiffman shares his unconventional path from managing RadioShack stores to leading business intelligence at BankPlus. With humor and humility, Kevin opens up about redefining success, the importance of serving internal customers, and the power of continuous learning. He reflects on the future of banking, the value of culture, and what it means to be a high performer in a tech-forward organization. Whether you're a seasoned team member or just starting out, Kevin's insights offer a fresh perspective on growth, mentorship, and making a lasting difference.

In this episode of Values Matter, hosts Eric Eaton and Mary Stratton Smith sit down with Fred Muse, Executive Vice President and Chief Technology Officer at Bank Plus.

Fred shares insights from his journey from retail to banking, drawing parallels between the two industries and discussing the crucial role of technology in keeping operations smooth. He highlights the importance of infrastructure, customer experience, and the dedicated team working behind the scenes to ensure seamless service. From managing acquisitions to staying ahead in an evolving digital landscape, Fred offers a compelling look at the innovation and strategy driving Bank Plus forward.

Tune in for a conversation that sheds light on the unseen yet essential aspects of modern banking!

In this episode of Values Matter, hosts Eric Eaton and Mary Straton Smith sit down with David Johnson, Senior Vice President and Director of Community Development at BankPlus. With 46 years in banking, David shares his passion for serving communities, the impact of the Community Reinvestment Act, and how BankPlus goes above and beyond to help those in need. From innovative housing programs to personal stories of resilience, this conversation highlights the power of banking with purpose.

In the final Values Matter episode of the year, hosts Eric Eaton, Mary Straton Smith, and Sheree Jones reflect on a transformative 2024 for Bank Plus and their personal lives. From expanding into new markets and celebrating high-performing employees to heartwarming holiday traditions and acts of community kindness, this episode is filled with stories that showcase growth, connection, and gratitude. Join the team as they celebrate milestones, share festive memories, and look forward to an exciting 2025.