Values Matter

BankPlus offers a wide range of benefits designed to support associates and their families—but are you taking full advantage of them? In this episode of Values Matter, Marcia Traylor from the Human Resources Benefits team breaks down some of the most valuable resources available to BankPlus associates, including the 401(k) match, telehealth and counseling services, health savings and flexible spending accounts, and the BankPlus health strategy. Plus, learn what to consider as open enrollment approaches and how making the most of your benefits can be an investment in your health, finances, and future.

What happens when more than 30 years in law enforcement meets a culture built on relationships, integrity, and service? In this episode of Values Matter, retired Flowood Police Chief and BankPlus Security Investigator Richie McCluskey shares how the skills he developed protecting communities now help protect BankPlus customers from today's ever-evolving fraud threats. From uncovering sophisticated scams to building strong partnerships across the bank, Richie explains why teamwork, trust, and doing the right thing are essential on both sides of the badge. Along the way, he reflects on leadership, the importance of treating people with respect, and how a career dedicated to public service found its perfect next chapter at BankPlus.

In this Values Matter conversation, Gaye Broyles shares how more than four decades in banking have shaped her approach to service, relationships, and leadership. From treasury services and fraud prevention to handwritten notes, customer trust, and the culture that makes BankPlus feel personal, Gaye offers a thoughtful look at what it means to serve clients well and represent the bank with consistency and care. It is a warm, insightful conversation about experience, innovation, teamwork, and the kind of steady excellence that leaves a lasting mark.

In this special edition of Values Matter, the conversation turns inward as the team reflects on what keeps BankPlus strong from the inside out. From customer service and email communication to culture leadership, brand consistency, and growth, this episode highlights how clear messaging, active listening, and shared values help BankPlus stay personal, connected, and community-minded. It is a thoughtful conversation about serving people well, supporting one another, and making sure that as BankPlus grows, it still feels like family.

In this episode of Values Matter, Amanda Turner shares how a career that started with dreams of broadcast journalism led her into banking—and why she now sees BankPlus as a place where people can grow, lead, and build a lasting career. She talks about the real work behind marketing, the importance of consistent internal communication, what high performance truly looks like, and how strong culture helps every team member make a bigger impact. The conversation is thoughtful, practical, and personal, with plenty of humor along the way—including a memorable high school mix-up involving a "touch free" car wash.

In this episode of Values Matter, Chris Roberts shares how relationships, service, and trust have shaped his 20+ year career in banking and his 12 years at BankPlus. From building lifelong customer connections and defining what it truly means to be "high performing," to serving the Mississippi Bankers Association and preparing for the future of digital banking, Chris offers thoughtful insight into why culture matters as much as numbers. This conversation highlights servant leadership, teamwork across departments, and how BankPlus continues to grow without losing its community-first heart.

What does it look like to build a career on faithfulness, service, and showing up every single day? In this episode of Values Matter, we sit down with Angie Carr—BankPlus' unofficial "Miss Congeniality"—to hear her remarkable journey from a family business to 38 years at Kroger and 15 years at BankPlus. Angie shares why customer service is more than a skill, how teamwork carried the bank through mergers and change, and why grace, loyalty, and hard work still pay off. This is a powerful reminder that success isn't about titles—it's about people.

In this special year-end episode of Values Matter, Eric Eden, Mary Stratton Smith, and Shari Thompson gather to reflect on a season filled with change, growth, and community. From Thanksgiving rituals and Christmas traditions to New Year anxieties and ambitions, the team opens up about how they balance work, family, and rest during the holidays.

They also highlight major accomplishments across BankPlus—culture leadership milestones, new technology initiatives, customer-focused improvements, and the continued growth of The Source network for women in business. With gratitude for the past year and excitement for what's ahead in 2026, this warm and candid conversation celebrates the people, values, and shared experiences that make BankPlus feel like family.

What happens when you combine deep local roots, a passion for people, and a relentless pursuit of excellence? In this energizing episode of Values Matter, Regional President Brent Waldrop shares how his Tupelo-born team helped BankPlus grow from zero branches in Northeast Mississippi to a thriving regional presence. From building customer trust in a competitive market to cultivating high-performing teams through prayer, culture, and consistency, Brent offers a compelling look into what makes BankPlus different—and why that difference matters. He shares stories about motivating his team, reciting values every Monday, the power of small-town visibility, and yes—even a laugh about cycling in "leotards." A must-listen for anyone curious about authentic leadership, community-driven banking, and living your values out loud.