Fighting a chargeback is not what business owners want to spend their time doing. Fortunately, Verifi has solutions that can stop chargebacks dead in their tracks at the pre-dispute stage, before a chargeback can do maximum harm.

We talk to Greg Witten, Verifi's Vice President of Sales, about chargeback representment and Verifi's RECOVER solution. Find out what sellers are experiencing and what makes a business a good candidate for chargeback representment.

The post-transaction experience you deliver is very important. This potentially is the difference between keeping the sale or having it end in a chargeback, with not only the loss of the sale, but also potentially the customer, as well. Providing digital receipts by email is a good first step sellers can take to save the sale and the relationship. When customers have questions about their transactions with your business, Verifi’s pre-dispute solutions can help.

Verifi's Vice President of Business Operations, Shane Weikal, tells us everything we wanted to know about chargeback representment and what customers can expect when they work with Verifi's RECOVER solution.

From their foundation, Verifi's pre-dispute technologies were built with the understanding that today’s businesses and banks need to service their customers quickly and thoroughly. And that means solving a challenged purchase at the pre-dispute stage – before it is submitted as a chargeback by the issuer. Our pre-dispute solutions go into action at – or even before – the point of customer inquiry with their bank.

A positive customer experience should be a goal for every transaction and interaction, especially when it comes to disputes. Every dispute is an opportunity to retain a loyal customer or create a new one. Sellers can capitalize on that opportunity by providing a fair and speedy dispute resolution. Doing so can foster a positive customer interaction with lasting rewards. Find out how Verifi can help you save a customer relationship.

We talk with Greg Witten, Verifi’s Vice President of Sales, about the state of sellers, the payments landscape, and the upcoming launch of Verifi's Rapid Dispute Resolution.

After months of collaboration with Visa and our client partners, we’re proud to announce that Rapid Dispute Resolution is launching to general availability in August 2020. Here's what you need to know.

Hitesh Anand, Chief Product Officer at Verifi, talks Rapid Dispute Resolution (RDR) benefits, history, launch date and more.