This week on the Vertafore Insurance Podcast (VIP), Rick sits down with Angela Adams, President of Angela Adams Consulting. Angela is an industry legend with years of experience, making this episode of the VIP one of the most fun and informative yet. Jump in at 11:35 to hear Angela discuss how to update your communication channels to the way your customer is most comfortable. Beginning at 16:30, Rick and Angela break down the experience of women in the industry, where we've been, and how far we've come. As the only female agency owner in Augusta, Georgia in the 1990s, Angela knows what the experience of a successful woman in this industry has looked like over the years and what the future could look like. Finally, at 24:20, Angela talks about her involvement in the industry and finding groups that will give you a community.