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What separates the vertical software companies that compound for decades from the ones that eventually stall?
Sahill Poddar has a unique dataset for answering that question...
In this episode of Verticals, Luke and Nic sit down with Sahil, Co-Founder and CEO of Parafin, the embedded finance infrastructure powering capital products across platforms like DoorDash, Worldpay, and Mindbody. By underwriting the businesses operating across these platforms, Parafin gets a rare look under the hood at what actually separates the strongest vertical software companies from the rest.
We discuss:
-What the best vertical SaaS companies have in common
-Why sequencing matters when expanding beyond your initial wedge
-When vertical software companies should add financial services
-How embedded lending can create stronger retention and higher LTV
-Why AI could turn traditional software platforms into databases
🎟️ TICKETS DROPPED. Vertical Software Summit — 5-billion-dollar Vertical AI CEOs confirmed to speak. Snag a ticket before they're gone: https://verticalsaasgroup.com/conference
👉 FOLLOW SAHILL PODDAR
LINKEDIN ➡️ https://www.linkedin.com/in/sahill-poddar-57302461/
X ➡️ https://x.com/llihas
👉 FOLLOW LUKE SOPHINOS
X ➡️ https://x.com/lukesophinos
LINKEDIN ➡️ https://www.linkedin.com/in/lukesophinos/
NEWSLETTER ➡️ https://www.newsletter.lukesophinos.com/
👉 FOLLOW NIC POULOS
X ➡️ https://x.com/picnoulos
LINKEDIN ➡️ https://www.linkedin.com/in/npoulos/
NEWSLETTER ➡️ https://insights.euclid.vc/
🎬 TIMESTAMPS:
00:00 What separates the best vertical SaaS companies
04:56 Why direct SMB lending became a Silicon Valley graveyard
11:16 How a five-person startup landed DoorDash
18:10 Why you should sell the minimum viable product
20:51 What the data says about winning vertical SaaS companies
26:45 How Parafin actually underwrites small businesses
34:31 Why AI needs to take action, not just provide insights
40:08 Could AI turn every SaaS product into a database?
48:58 The vertical software companies AI will struggle to replace
54:06 Sahill's favorite verticals from 2026
TOPICS
1. Vertical SaaS
2. Vertical AI & Enterprise Software
3. AI Agents, OpenAI, Anthropic & the Future of SaaS
4. Small Business Finance
AI isn't just changing startups.
It's exposing everything that's broken about venture capital.
In this episode of Verticals, Nic sits down with Rick Zullo, Founder and Managing Partner of Equal Ventures, to discuss why today's venture market feels increasingly disconnected from the businesses it's funding, and why some of the biggest trends in AI investing may be driven as much by incentives as by opportunity.
Rick argues that many AI-native services companies are being valued using the wrong metrics, that physical AI has become the latest destination for excess venture capital, and that some of the best software businesses of the last decade (including companies like Veeva) might struggle to get funded in today's environment.
They discuss:
-Why venture capital incentives have changed
-The hidden flaws in AI-native services businesses
-Whether physical AI is the next great opportunity or the next bubble
-How to identify durable moats in the AI era
-And so much more
00:00 Why something feels broken in venture capital
05:17 The hidden problem with AI-native services
10:01 Why competition kills AI margins
15:19 Is physical AI the next gold rush?
21:10 Which AI businesses actually build lasting moats?
28:03 Why robotics and autonomy are different bets
35:39 The return of capital-efficient startups
40:21 Why today's biggest VC funds play a different game
44:53 How Rick evaluates billion-dollar opportunities
46:58 The vertical AI markets Rick is most excited about
🎟️ TICKETS DROPPED. Vertical Software Summit — 5-billion-dollar Vertical AI CEOs confirmed to speak. Snag a ticket before they're gone: https://verticalsaasgroup.com/conference
👉 FOLLOW RICK ZULLO
LINKEDIN ➡️ https://www.linkedin.com/in/rickzullo/
X ➡️ https://x.com/Rick_Zullo
👉 FOLLOW LUKE SOPHINOS
X ➡️ https://x.com/lukesophinos
LINKEDIN ➡️ https://www.linkedin.com/in/lukesophinos/
NEWSLETTER ➡️ https://www.newsletter.lukesophinos.com/
👉 FOLLOW NIC POULOS
X ➡️ https://x.com/picnoulos
LINKEDIN ➡️ https://www.linkedin.com/in/npoulos/
NEWSLETTER ➡️ https://insights.euclid.vc/
🎬 TIMESTAMPS:
00:00 Why something feels broken in venture capital
05:17 The hidden problem with AI-native services
10:01 Why competition kills AI margins
15:19 Is physical AI the next gold rush?
21:10 Which AI businesses actually build lasting moats?
28:03 Why robotics and autonomy are different bets
35:39 The return of capital-efficient startups
40:21 Why today's biggest VC funds play a different game
44:53 How Rick evaluates billion-dollar opportunities
46:58 The vertical AI markets Rick is most excited about
TOPICS
1. Venture Capital
2. Startup Fundraising
3. AI Startups
4. Startup Strategy
5. Vertical SaaS
AI is making it easier than ever to build software.
So why are the best founders spending even more time thinking about what NOT to build?
In this episode of Verticals, Nic sits down with Alex Oppenheimer, founder of Verissimo Ventures and former investor at NEA and Morgan Stanley, to discuss how AI is reshaping software, venture investing, and even decision-making for founders.
From barbers rebuilding booking systems in ChatGPT to founders replacing SaaS subscriptions with their own tools, Alex argues that AI is lowering the cost of creation, but not the difficulty of building products people actually want.
The conversation explores why vertical markets continue to surprise investors, how founders should think about build versus buy, and why surviving long enough to iterate may be the single most important job of an early-stage startup.
They discuss:
-Why AI is changing the build vs. buy equation
-Why software isn't dead despite AI
-The biggest mistake early-stage founders make
-Why VCs continue to underestimate vertical markets
How AI is expanding (not shrinking) software opportunities
-And so much more
If you're building an AI startup, investing in software, or trying to understand what skills still matter as AI becomes ubiquitous, this episode offers a thoughtful framework for navigating one of the biggest technology shifts in decades.
🎟️ TICKETS DROPPED. Vertical Software Summit — 5-billion-dollar Vertical AI CEOs confirmed to speak. Snag a ticket before they're gone: https://verticalsaasgroup.com/conference
👉 FOLLOW ALEX OPPENHEIMER
LINKEDIN ➡️ https://www.linkedin.com/in/alex-oppenheimer
X ➡️ https://x.com/Alexoppenheimer
👉 FOLLOW LUKE SOPHINOS
X ➡️ https://x.com/lukesophinos
LINKEDIN ➡️ https://www.linkedin.com/in/lukesophinos/
NEWSLETTER ➡️ https://www.newsletter.lukesophinos.com/
👉 FOLLOW NIC POULOS
X ➡️ https://x.com/picnoulos
LINKEDIN ➡️ https://www.linkedin.com/in/npoulos/
NEWSLETTER ➡️ https://insights.euclid.vc/
🎬 TIMESTAMPS:
00:00 Is AI making judgment obsolete?
05:38 Why VCs still underestimate vertical markets
10:14 The new build vs. buy equation
16:00 Why software isn't dead
20:34 Where venture returns come from now
26:14 Why fund size changes everything in VC
30:03 The IPO problem and venture liquidity
33:55 Why fundraising has become so polarized
36:25 What founders should focus on next
For the last two years, AI has been a race to build the best model.
But what happens when the models become cheap, open source, and nearly interchangeable?
That's the question reshaping the entire AI industry.
In this episode of Verticals, Luke and Nic sit down with Jake Saper, General Partner at Emergence Capital and one of the earliest investors in companies like Zoom, Veeva, Ironclad, and Together AI, to discuss where value actually accrues as AI infrastructure becomes increasingly commoditized.
Jake explains why open-source models are rapidly closing the gap with frontier labs, why companies are diversifying across multiple models instead of relying on a single provider, and why the next generation of AI winners may own proprietary workflows, evaluation data, and customer outcomes, not the underlying model itself.
They discuss:
-Why the model is no longer the moat
-How open-source AI is changing enterprise software
-Why token costs are collapsing faster than expected
-The rise of AI-native services
-And so much more
If you're building AI products, investing in the next generation of software, or trying to understand where durable value will be created as AI matures, this conversation is a roadmap for what comes next.
📚 Read Emergence's Definitive Guide to AI-Native Services: https://www.emcap.com/ai-native-services
🎟️ TICKETS DROPPED. Vertical Software Summit — 5-billion-dollar Vertical AI CEOs confirmed to speak. Snag a ticket before they're gone: https://verticalsaasgroup.com/conference
👉 FOLLOW JAKE SAPER
LINKEDIN ➡️ https://www.linkedin.com/in/jakesaper
X ➡️ https://x.com/jakesaper
👉 FOLLOW LUKE SOPHINOS
X ➡️ https://x.com/lukesophinos
LINKEDIN ➡️ https://www.linkedin.com/in/lukesophinos/
NEWSLETTER ➡️ https://www.newsletter.lukesophinos.com/
👉 FOLLOW NIC POULOS
X ➡️ https://x.com/picnoulos
LINKEDIN ➡️ https://www.linkedin.com/in/npoulos/
NEWSLETTER ➡️ https://insights.euclid.vc/
🎬 TIMESTAMPS:
00:00 Why the AI moat is changing
05:40 Open source catches up to frontier models
10:58 Why enterprises are embracing open source AI
16:20 Can OpenAI win the application layer?
24:01 Why services are becoming software
31:28 The race to build proprietary AI data moats
36:38 What AI-native services get right
40:36 Why brand still matters in AI
45:49 The AI founder playbook for the next decade
48:37 The biggest AI opportunities still ahead
TOPICS
1. Open Source AI & Foundation Models
2. AI Native Services & Enterprise AI
3. Vertical AI & AI Moats
4. AI Infrastructure, Fine-Tuning & Proprietary Data
5. The Future of SaaS & AI Business Models
Compliance isn't usually where great software companies start.
It's often dismissed as a feature. A checkbox. Something incumbents can easily add later.
But in the AI era, that assumption is starting to break.
In this episode of Verticals, Nic sits sdown with Zach Rosen, Co-Founder and CEO of Brellium, to explain why compliance can become one of the strongest wedges in vertical AI, if you're solving problems where the rules are constantly evolving and enforcement is anything but straightforward.
Brellium audits every patient visit before it's billed, helping healthcare providers stay compliant with payer requirements, improve clinical documentation, and avoid costly clawbacks. Today, the platform serves providers across all 50 states, but Zach argues the real value isn't just catching mistakes, it's changing provider behavior over time through continuous feedback and training.
They discuss:
-Why compliance is becoming a powerful AI wedge
-How Brellium built a defensible network effect from real-world enforcement data
-Why training users may be more valuable than simply catching mistakes
-The two paths every vertical AI company can take to beat incumbents
If you're building in vertical AI, healthcare, or any regulated industry, this episode is a practical framework for identifying durable wedges, building defensible products, and creating moats that go far beyond the model.
🎟️ TICKETS DROPPED. Vertical Software Summit — 5-billion-dollar Vertical AI CEOs confirmed to speak. Snag a ticket before they're gone: https://verticalsaasgroup.com/conference
👉 FOLLOW ZACH ROSEN
LINKEDIN ➡️ https://www.linkedin.com/in/zach-rosen
👉 FOLLOW LUKE SOPHINOS
X ➡️ https://x.com/lukesophinos
LINKEDIN ➡️ https://www.linkedin.com/in/lukesophinos/
NEWSLETTER ➡️ https://www.newsletter.lukesophinos.com/
👉 FOLLOW NIC POULOS
X ➡️ https://x.com/picnoulos
LINKEDIN ➡️ https://www.linkedin.com/in/npoulos/
NEWSLETTER ➡️ https://insights.euclid.vc/
🎬 TIMESTAMPS:
00:00 Why compliance is having an AI moment
05:15 What healthcare compliance actually looks like
10:53 Why Brellium is really a training platform
14:23 Building alongside healthcare systems of record
18:16 Selling to providers before payers
23:29 Can compliance become a real AI moat?
27:29 The two playbooks for winning in vertical AI
30:36 Why AI makes wedge products easier to build
33:25 The biggest mistake first-time founders make
36:24 Why outcome-based pricing doesn't always work
38:12 Bullish or bearish on healthcare AI?
40:43 The next massive AI opportunity founders are missing
TOPICS
1. Healthcare AI & AI Compliance
2. Vertical AI & Vertical SaaS
3. AI in Regulated Industries
4. Healthcare Revenue Cycle & Medical Documentation
5. AI Startups, Systems of Record & AI Moats
Every AI startup wants to disrupt the incumbents.
But what if the companies with the biggest advantage are the ones that already own the data?
In this episode of Verticals, Luke and Nic sit down with Adam Harris, Co-Founder and CEO of Cloudbeds, a hospitality platform operating in 157 countries that processes more than $20 billion in transactions. After nearly 14 years building one of the industry's largest systems of record, Adam explains why AI alone isn't enough, and why proprietary data, workflow context, and trust are becoming the real competitive advantages.
Rather than seeing AI as a threat to incumbents, Adam believes companies with deep operational data are in the strongest position to win. The real challenge isn't building another chatbot; it's turning AI into a reliable system of action that customers can trust.
They discuss:
-Why the "SaaS is dead" narrative misses the bigger picture
-Why proprietary data is becoming AI's biggest moat
-Whether incumbents or AI startups are better positioned to win
-The rise of AI agents
If you're building AI products, investing in vertical software, or wondering where long-term value will accrue in the AI stack, this conversation offers a practical framework for thinking beyond the hype.
🎟️ TICKETS DROPPED. Vertical Software Summit — 5-billion-dollar Vertical AI CEOs confirmed to speak. Snag a ticket before they're gone: https://verticalsaasgroup.com/conference
👉 FOLLOW ADAM HARRIS
LINKEDIN ➡️ https://www.linkedin.com/in/adambharris
👉 FOLLOW LUKE SOPHINOS
X ➡️ https://x.com/lukesophinos
LINKEDIN ➡️ https://www.linkedin.com/in/lukesophinos/
NEWSLETTER ➡️ https://www.newsletter.lukesophinos.com/
👉 FOLLOW NIC POULOS
X ➡️ https://x.com/picnoulos
LINKEDIN ➡️ https://www.linkedin.com/in/npoulos/
NEWSLETTER ➡️ https://insights.euclid.vc/
🎬 TIMESTAMPS:
00:00 Intro
01:00 The real opportunity behind AI
09:12 From systems of record to systems of action
15:19 Why proprietary data is AI's biggest moat
20:35 Should every software company build its own AI model?
26:32 Why seat-based SaaS pricing is breaking down
30:05 The future of AI pricing and outcome-based software
35:02 How Cloudbeds approaches AI adoption internally
40:51 Why customer behavior changes slower than technology
44:24 The AI gold rush and protecting your data moat
49:44 Why many AI startups underestimate enterprise software
52:20 AI, hotel bookings, and the future of hospitality
TOPICS
1. Vertical AI
2. AI Agents
3. Enterprise AI
4. AI Pricing Models
5. Future of SaaS
For years, software companies followed the same blueprint:
Raise venture capital. Hire aggressively. Sell SaaS subscriptions. Scale headcount alongside revenue.
But AI is rewriting those rules.
In this episode of Verticals, Luke and Nic sit down with Zain Jaffer, who previously built Vungle into a business that was acquired for $780M before later reaching a $4B public valuation. After investing in startups as a VC, he's now back in the founder seat building Blazel, and unlearning many of the lessons that made him successful the first time.
One of the biggest takeaways from this episode is that AI-native agencies may look like the easiest businesses to build today, but they can quickly become some of the hardest businesses to scale.
Zain explains why replacing services with AI creates an attractive wedge, but can also trap founders in low-margin businesses that become difficult to escape.
They unpack some of the biggest debates in AI right now:
-Why the traditional SaaS playbook is starting to break
-The hidden risks of AI-native agencies
-When founders should build on OpenAI, and when they should build their own models
-Why distribution is becoming a stronger moat than product alone
-How AI is changing hiring, product development, and company building
🎟️ TICKETS DROPPED. Vertical Software Summit — 5-billion-dollar Vertical AI CEOs confirmed to speak. Snag a ticket before they're gone.
👉 FOLLOW ZAIN JAFFER
WEBSITE ➡️ https://zainjaffer.com/
LINKEDIN ➡️ https://www.linkedin.com/in/zainjaffer/
👉 FOLLOW LUKE SOPHINOS
X ➡️ https://x.com/lukesophinos
LINKEDIN ➡️ https://www.linkedin.com/in/lukesophinos/
NEWSLETTER ➡️ https://www.newsletter.lukesophinos.com/
👉 FOLLOW NIC POULOS
X ➡️ https://x.com/picnoulos
LINKEDIN ➡️ https://www.linkedin.com/in/npoulos/
NEWSLETTER ➡️ https://insights.euclid.vc/
🎬 TIMESTAMPS:
00:00 Intro
01:30 Building an AI marketing platform from scratch
08:05 The future of AI-native marketing teams
17:14 Why data flywheels are the new moat
20:31 Choosing the right ICP in the AI era
25:36 The hidden trap of AI-native agencies
33:25 Human labeling, evals, and building better AI
37:42 Should every startup build its own model?
42:10 Are OpenAI and Anthropic worth a trillion dollars?
49:23 What an $800M founder had to unlearn about startups
When ChatGPT launched, investors had a simple answer for most AI startups:
"It's just a GPT wrapper."
But what if the biggest winners weren't the model companies?
What if the real opportunity was building products that deeply understood a specific customer, workflow, and industry?
In this episode of Verticals, Luke and Nic sit down with Adeel Khan, Founder and CEO of MagicSchool, one of the fastest-growing AI companies in education.
Adeel wasn't a software founder. He was a teacher, assistant principal, and school leader who saw the potential of generative AI firsthand and decided to build for educators. Just months later, MagicSchool exploded from zero to 1 million users in five months, entirely through organic growth.
Today, the platform is used by educators in nearly every school building in America and partners with districts representing one in five children nationwide.
They discuss:
-Why domain expertise became MagicSchool's biggest advantage
-How a non-technical founder built one of the fastest-growing AI companies
-The controversial decision to give the product away for free
-How they converted massive product usage into enterprise revenue
-Why GPT wrappers were more defensible than many investors believed
And Adeel shares his perspective on the future of education, the opportunities AI is creating for students and teachers, and why there has never been a better time to build software for underserved industries.
If you're building in vertical AI, education, or trying to understand what separates lasting companies from short-lived AI hype, this episode is packed with lessons from one of the category's breakout founders.
🎟️ TICKETS DROPPED. Vertical Software Summit — 5-billion-dollar Vertical AI CEOs confirmed to speak. Snag a ticket before they're gone.
👉 FOLLOW ADEEL KHAN
LINKEDIN ➡️ https://www.linkedin.com/in/adeelkh/
👉 FOLLOW LUKE SOPHINOS
X ➡️ https://x.com/lukesophinos
LINKEDIN ➡️ https://www.linkedin.com/in/lukesophinos/
NEWSLETTER ➡️ https://www.newsletter.lukesophinos.com/
👉 FOLLOW NIC POULOS
X ➡️ https://x.com/picnoulos
LINKEDIN ➡️ https://www.linkedin.com/in/npoulos/
NEWSLETTER ➡️ https://insights.euclid.vc/🎬
TIMESTAMPS:
00:00 Intro
01:30 From school principal to AI founder
05:17 Launching MagicSchool during the ChatGPT moment
08:59 Why domain expertise matters more than ever
14:11 The fundraising challenges of a non-technical founder
20:13 How MagicSchool's product-led growth exploded
23:41 The free-to-paid strategy that unlocked enterprise sales
29:02 Transitioning from order-taking to real sales
34:07 The biggest lesson from scaling to millions of users
36:14 Why GPT wrappers became more valuable, not less
43:01 Competing with legacy education software companies
46:46 Is there still room to build in education AI?
48:05 Why education remains one of the biggest opportunities in software
Most founders think investors are looking for the perfect idea.
They're not.
At the earliest stages, investors are really trying to answer a much harder question:
Is this founder capable of building something extraordinary?
In this episode of Verticals, Luke and Nic sit down with Dan Teran and James Gettinger of Gutter Capital to unpack exactly how they evaluate founders before there's meaningful revenue, traction, or even a finished product.
They break down:
-Why resourcefulness beats pedigree
-What "founder-market fit" actually means
-How customer obsession separates great founders from everyone else
-Why evidence beats storytelling every time
-The founder traits they consistently see in breakout companies
🎟️ TICKETS DROPPED. Vertical Software Summit — 5-billion-dollar Vertical AI CEOs confirmed to speak. Snag a ticket before they're gone.
👉 FOLLOW DAN TERANLINKEDIN ➡️ https://www.linkedin.com/in/danteran
👉 FOLLOW JAMES GETTINGERLINKEDIN ➡️ https://www.linkedin.com/in/james-gettinger-452a228X ➡️ https://x.com/chess_is_ok
👉 FOLLOW LUKE SOPHINOSX ➡️ https://x.com/lukesophinosLINKEDIN ➡️ https://www.linkedin.com/in/lukesophinos/NEWSLETTER ➡️ https://www.newsletter.lukesophinos.com/
👉 FOLLOW NIC POULOSX ➡️ https://x.com/picnoulosLINKEDIN ➡️ https://www.linkedin.com/in/npoulos/NEWSLETTER ➡️ https://insights.euclid.vc/
🎬 TIMESTAMPS:
00:00 Intro
03:59 Why Gutter Capital was built differently
06:04 Resourcefulness beats pedigree every time
10:10 The traits that predict exceptional founders
17:12 How VCs really reference-check founders
28:17 The most surprising startups in their accelerator
34:52 The final advice every founder should hear
If you enjoyed this episode, drop a comment and hit subscribe so you don’t miss what’s next!
For years, venture capital forced founders into boxes.
You were either a consumer company or an enterprise company.
But some of the biggest companies in the world never followed those rules.
Today, the line between consumer and enterprise is becoming harder to see… and AI may be accelerating that shift.
OpenAI, Anthropic, and Google are moving faster than anyone expected. And for many startups, the biggest risk isn't competition from another startup, it's building directly into the AI kill zone.
In this episode of Verticals, Luke and Nic sit down with Nikhil Basu Trivedi, Co-Founder and GP of Footwork VC, to discuss how founders can build defensible companies in an era dominated by foundation models, and why the next generation of category-defining companies may need to win both consumers and enterprises at the same time.
They unpack some of the biggest questions facing founders right now:
-Is the line between consumer and enterprise disappearing?
-What actually creates a moat in the AI era?
-How do you avoid building directly into the kill zone of OpenAI and Anthropic?
-Which overlooked industries are ripe for AI transformation?
👉 FOLLOW NIKHIL BASU TRIVEDI
LINKEDIN ➡️ https://www.linkedin.com/in/nikhilbt
X ➡️ https://x.com/nbt
👉 FOLLOW LUKE SOPHINOS
X ➡️ https://x.com/lukesophinos
LINKEDIN ➡️ https://www.linkedin.com/in/lukesophinos/
NEWSLETTER ➡️ https://www.newsletter.lukesophinos.com/
👉 FOLLOW NIC POULOS
X ➡️ https://x.com/picnoulos
LINKEDIN ➡️ https://www.linkedin.com/in/npoulos/
NEWSLETTER ➡️ https://insights.euclid.vc/
🎬 TIMESTAMPS:
00:00 Intro
03:16 The venture thesis behind Footwork VC
05:11 Why the best companies win consumers and enterprises
13:05 Should founders focus or expand faster in AI?
24:40 Network effects, moats, and what still matters in AI
31:14 The biggest opportunities in 2026
35:12 Avoiding the AI kill zone
40:27 What makes a vertical AI market worth pursuing?
42:38 The hottest AI companies in 202
49:17 Final lessons for founders building in the AI era
From the publisher's feed
A VC and a Founder intellectually spar on Vertical Tech & AI: covering the latest news, unpacking in-depth business strategies, and interviewing world-class leaders in the space, every…