It’s not enough to just have customers who purchase your products. you need them to become loyal fans who rave about your brand to others.

In the 14th episode of Very Good Marketing, Amy Miocevich and Shannon Crosby talk about the five key KPIs and the non-negotiables that significantly increase the number of fans of a property management company. They delve deeper into the possible reasons behind customers becoming detractors and how you may turn the table around.

If you're a Small Business owner looking to take your customer relationships to the next level, then this episode is for you.

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Discover the bottlenecks of your Small Business: https://verygoodmarketing.com.au/bottleneck-quiz/ 

Visit Very Good Marketing website: https://verygoodmarketing.com.au/

Join marketing expert Amy Miocevich and Shannon Crosby as they continue their dive into converting leads to customers in this must-listen podcast episode.

In this episode, Amy dives into the touchpoints involved in the lead conversion process, and why it's crucial to design a process that works for your specific business. Drawing on an example from a property management company, she explores the key touchpoints that can make or break a sale, and how to capture and deliver the process consistently for the best possible results.

Whether you're a business-to-business or business-to-consumer company, this episode is something you shouldn’t miss. Tune in now!

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Know more about Catalytic Mechanism here: https://hbr.org/1999/07/turning-goals-into-results-the-power-of-catalytic-mechanisms

Schedule your plans: https://calendly.com/

Learn how to embed video into your email: https://biteable.com/blog/video-email-marketing/

Know your Small Business' bottlenecks: https://verygoodmarketing.com.au/bottleneck-quiz/

Visit Very Good Marketing website: https://verygoodmarketing.com.au/

If you’re on the phone with your customer and you’re talking for more than 50% of the time, then you’re doing it wrong.  

In this 12th episode of Very Good Marketing, Amy and Shannon explore the critical impact of prioritizing customer needs in Small Business operations. Throughout the podcast, they share practical strategies for engaging in productive conversations, adding value to the customer, and promoting knowledge-sharing within the team.

Learn about these game-changing techniques, which you can implement right away to improve your conversion rate. Tune into the podcast now.

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Learn and take the bottleneck quiz   

Visit Very Good Marketing website   

Small Business Owners are in the best position to convert leads into customers as they know their customers best and they are the ones that can do it better than anyone else. But oftentimes, when their business grows, they need to pass the reign to someone else, which changes the dynamics of their business.   

In the 11th episode of Very Good Marketing, Amy and Shannon shares a story of a previous client who had experienced a drop in conversion, the steps they took to identify the bottleneck and how they solved it by using Customer Relationship Management (CRM).   

If you're a small business owner looking to maintain your conversion rates without micromanaging, this episode is for you.

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Learn and take the bottleneck quiz 

Visit Very Good Marketing website 

Join Amy Miocevich and Shannon Crosby as they delve into the world of soft leads and uncover how to turn these curious prospects into loyal customers. From the importance of lead nurturing to the best strategies for keeping them engaged, this 10th episode of the Very Good Marketing will give you the tools you need to maximize your chances of conversion.

So, whether you're a seasoned business owner or just starting out, tune in and learn how to marry your soft leads into your business.

In this episode of the Very Good Marketing, hosts Amy Miocevich and Shannon Crosby talk about the six S's that can make a big difference to your website, which streamlines the website building process and encourages visitors to take that next step.

Transform your website's performance. Tune in to the podcast.

In this episode, Amy Miocevich, Shannon Crosby, and Cindy Or discuss how to turn website visitors into leads. They dive into the common misconceptions about websites and their role in small business marketing, as well as the different options available, costs, and what ingredients make a good website.   

Join them as they bust myths and provide valuable insights to help your small business succeed.

In this episode, Amy Miocevich and Shannon Crosby explore the next stage in turning Strangers into Visitors by unpacking the missing ingredient in most marketing plans: action. 

Dive into this episode and learn the essential steps to creating and executing an action plan for your marketing that truly make an impact.

Creating a marketing message that encapsulates all the strengths of your products and services can be really hard. How do you know what to include or what to excluide? How can you ensure strangers take action? How can you connect with the most number of people?  

In this podcast episode, Amy and Shannon talk about Marketing Messages and break down the guidelines you need to follow to ensure the most number of customers take action when they come across some of your marketing

Learn more and take the bottleneck quiz here: https://verygoodmarketing.com.au

With the massive growth of online channels today, finding the right marketing mix for your Small Business is a tough journey. We’ve seen businesses hop aboard one latest trend to another, without fully investigating whether the platform will help them reach their goals or not. 

In this episode, we share some ideas and necessary steps for you to take that will help you decide which channels to add and to drop.  

Learn more and take the bottleneck quiz here: https://verygoodmarketing.com.au