Well before its official creation, Abraham Lincoln defined the VA’s primary goal in his Second Inaugural Address: “to care for him who shall have borne the battle.” Many would agree the VA’s secondary goal is to provide veterans their benefits as quickly and efficiently as possible.
When a veteran files a new claim, the VA will issue a rating decision that must contain the following: what issues were decided, summary of evidence considered by the VA, summary of applicable laws and regulations, identification of findings favorable to the claimant, explanation of why claim was denied, explanation of how to get evidence used in making the decision, and identification of criteria that must be satisfied to grant service connection or the next higher level of compensation. After this rating decision, you have one year to take action. You are to appeal for a higher review at the RO, file new evidence or file an NOD to go to the Board of Veterans’ Appeal