Vida Unveils New AI Voice Capabilities with OpenAI’s Realtime Speech-to-Speech API Integration, Podcast, Vida’s expanded Partner and Reseller Programs empower telecom providers and MSPs to offer these cutting-edge capabilities directly to their customers

“This product was built from the ground up with the MSP in mind,” says Lyle Pratt of Vida. In this podcast, we explore Vida’s groundbreaking integration of OpenAI’s Realtime API, which brings emotionally expressive, multilingual capabilities to its AI voice platform. As an emerging leader in AI voice solutions, Vida is among the first to leverage this advanced technology, enabling businesses to deliver customer interactions that feel more natural and engaging. The discussion highlights how features like tone modulation and laughter add a human touch to automated conversations, helping businesses boost productivity and increase revenue.

The episode also delves into Vida’s expanded Partner and Reseller Programs, which empower telecom providers and MSPs to offer these cutting-edge capabilities directly to their customers. Vida shares its vision for the future of AI voice technology, showcasing how emotionally intelligent agents can transform customer experiences across industries. This conversation provides valuable insights for businesses harnessing innovative AI voice solutions to stay competitive in a rapidly changing tech landscape.

About Vida

Vida is a leading provider of enterprise-grade AI voice solutions, transforming the way telecom service providers and small to medium-sized businesses operate. Vida's AI voice agents automate key business functions such as customer service, lead qualification, scheduling and sales. Founded by telecom industry veterans, Vida's proprietary voice stack integrates seamlessly with existing telecom networks and business phone systems over SIP. Leveraging advanced AI technology, Vida delivers lifelike, low-latency voice interactions for real-time, engaging conversations. For more info, please visit https://vida.io.