Voices in Local Government

Parham Eftekhari, Executive Director at the Cybersecurity Collaborative, and Hemant Desai, Chief Information Officer at the International City/County Management Association (ICMA), discuss the universal threat of cyber-attacks and the unique challenges local governments face as high-profile targets, including:

• What are best practices?
• What do we prioritize?
• How can we train a reluctant staff?
• How to translate between a city manager and the CTO role?
• How can we demonstrate urgency to gain more resources?
• What are realistic and measurable goals beyond did we suffer a major attack or not?

Resources:

ICMA Cybersecurity Leadership Academy

Cybersecurity Collaborative

Cybersecurity Infrastructure Security Agency

Cybersecurity Considerations to Implement IoT
 

Sarah Peck, director of UnitedOnGuns, and Emily Nink, policy associate at the Public Health Advocacy Institute, join us in an episode that bypasses partisan gun control arguments to focus on the near-impossible responsibility local government officials face after a mass-casualty event. Researched by the Public Health Advocacy Institute and informed by local government leaders who have held their communities together through tragedy, the Mass Shooting Playbook is a vital resource on the work needed to prepare, immediately respond, and continued healing long after the cameras and national news spotlight are gone.

The Protocol is a four-page overview of a leader’s role during the first 24 hours after a mass shooting. It highlights the key decisions and includes a checklist highlighting immediate action steps.

The Playbook is a 200-page resource guide informed by the recommendations and experience of mayors and local government leaders who have responded to a mass shooting, including case studies from Orlando, Dayton, El Paso, Pittsburgh, Parkland, and San Bernardino.

It is organized into ten topic areas: communications, emergency management, victims and families, law enforcement, donations, school shootings, community partnerships, legal considerations, commemorations, and mental health. Each chapter includes key takeaways on the actions and training in advance of a mass shooting; actions during the response phase; and guidance for providing services to victims, family members, and the broader community as they recover.

Resources:

Get the Mass Shooting Protocol - First 24 Hours | FREE Download

Get the Mass Shooting Playbook | FREE Download

Read Sarah Peck and Emily Nink's post 'Is Your City Prepared to Respond to a Mass Shooting' on the ICMA Blog

Learn more about the Public Health Advocacy Institute

Tallahassee (FL) City Manager Reese Goad, Chief Transit Officer Angela Baldwin, Director of Growth Management Karen Jumonville, and Director of Fleet Management Jeff Shepard discuss how shifting from siloed departments to a one team identity helped the entire city's workforce and ultimately delivers better service for residents.

Resources:

City of Tallahassee Government Website

About ICMA

ICMA’s vision is to be the leading association of local government professionals dedicated to creating and supporting thriving communities throughout the world. We do this by working with our more than 12, 000 members to identify and speed the adoption of leading local government practices to improve the lives of residents. ICMA offers membership, professional development programs, research, publications, data and information, technical assistance, and training to thousands of city, town, and county chief administrative officers, their staffs, and other organizations throughout the world. Find out more about ICMA, and the profession, at our website: http://www.icma.org

Follow us on Social Media!

Twitter: http://twitter.com/icma
Facebook: https://www.facebook.com/ICMAORG/
LinkedIn: http://www.linkedin.com/company/icma
Instagram: https://www.instagram.com/icmaorg/
YouTube: http://www.youtube.com/user/ICMAvideos

Chuck Flacks dispels common myths of “homelessness”, explains the problems with encampments, shares ideas and proven methods for alternatives, and discusses the complex financial and political realities local governments must navigate to help every member of their communities.

Resources:

Learn more about Flacks Seed Consulting

Contact Chuck Flacks

Read Chuck's post 'Ending Homelessness Together' on the ICMA Blog

Learn more about Hunger & Homelessness Awareness Week resources

About ICMA

ICMA’s vision is to be the leading association of local government professionals dedicated to creating and supporting thriving communities throughout the world. We do this by working with our more than 12, 000 members to identify and speed the adoption of leading local government practices to improve the lives of residents. ICMA offers membership, professional development programs, research, publications, data and information, technical assistance, and training to thousands of city, town, and county chief administrative officers, their staffs, and other organizations throughout the world. Find out more about ICMA, and the profession, at our website: http://www.icma.org

Follow us on Social Media!

Twitter: http://twitter.com/icma
Facebook: https://www.facebook.com/ICMAORG/
LinkedIn: http://www.linkedin.com/company/icma
Instagram: https://www.instagram.com/icmaorg/
YouTube: http://www.youtube.com/user/ICMAvideos

Melissa Agnes, Founder and CEO of the Crisis Ready Institute, explains how local government can transform from being dependent on static emergency management or disaster recovery plans to become crises ready.

Visit crisisreadyinstitute.com for more information and join a  two-part digital course on November 15 and 17, 2021.

Resources:

Crisis Ready Institute Digital Programs

Developing your Crisis Communication Program

Check out Melissa's book Crisis Ready: Building an Invincible Brand in an Uncertain World

Get more expert insight from Melissa on Twitter, follow @melissa_agnes!

Find the Crisis Ready Institute on Facebook and Instagram.

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About ICMA

ICMA’s vision is to be the leading association of local government professionals dedicated to creating and supporting thriving communities throughout the world. We do this by working with our more than 12, 000 members to identify and speed the adoption of leading local government practices to improve the lives of residents. ICMA offers membership, professional development programs, research, publications, data and information, technical assistance, and training to thousands of city, town, and county chief administrative officers, their staffs, and other organizations throughout the world. Find out more about ICMA, and the profession, at our website: http://www.icma.org

Follow us on Social Media!

Twitter: http://twitter.com/icma
Facebook: https://www.facebook.com/ICMAORG/
LinkedIn: http://www.linkedin.com/company/icma
Instagram: https://www.instagram.com/icmaorg/
YouTube: http://www.youtube.com/user/ICMAvideos

Brion Oaks, Chief Equity Officer of Austin Texas, explains how he helped Austin build and develop its equity program, and how other local governments, no matter the size or region, can do the same.

This episode is brought to you by our sponsor Resource Exploration.

Resources:

Austin’s DEI Home page

Austin’s Community Dashboard | Where city staff and residents connect

Austin’s equity consultation or workshop requests | Where other local governments can seek help getting started

Government Alliance on Race and Equity tools and resources

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About ICMA

ICMA’s vision is to be the leading association of local government professionals dedicated to creating and supporting thriving communities throughout the world. We do this by working with our more than 12, 000 members to identify and speed the adoption of leading local government practices to improve the lives of residents. ICMA offers membership, professional development programs, research, publications, data and information, technical assistance, and training to thousands of city, town, and county chief administrative officers, their staffs, and other organizations throughout the world. Find out more about ICMA, and the profession, at our website: http://www.icma.org

Follow us on Social Media!

Twitter: http://twitter.com/icma
Facebook: https://www.facebook.com/ICMAORG/
LinkedIn: http://www.linkedin.com/company/icma
Instagram: https://www.instagram.com/icmaorg/
YouTube: http://www.youtube.com/user/ICMAvideos

Michael Cannon, Chief Technology Officer, Stafford County, Virginia, and David Ihrie, Chief Technology Officer, Virginia Innovation Partnership Corporation (formerly Center for Innovative Technology), discuss technology testing and deployment that leads to real-world community benefits in public safety, quality of life, economically and more.

This episode is brought to you by our sponsor Resource Exploration.

Resources:

Stafford Welcomes the new Virginia Smart Community Testbed

Virginia Smart Community Testbed–home to developing smart technology for the Commonwealth

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About ICMA

ICMA’s vision is to be the leading association of local government professionals dedicated to creating and supporting thriving communities throughout the world. We do this by working with our more than 12, 000 members to identify and speed the adoption of leading local government practices to improve the lives of residents. ICMA offers membership, professional development programs, research, publications, data and information, technical assistance, and training to thousands of city, town, and county chief administrative officers, their staffs, and other organizations throughout the world. Find out more about ICMA, and the profession, at our website: http://www.icma.org

Follow us on Social Media!

Twitter: http://twitter.com/icma
Facebook: https://www.facebook.com/ICMAORG/
LinkedIn: http://www.linkedin.com/company/icma
Instagram: https://www.instagram.com/icmaorg/
YouTube: http://www.youtube.com/user/ICMAvideos