Professor Oonagh Smyth, CEO of Skills for Care, joins Suhail Mirza on Voices of Care for their third conversation — and there's a lot to cover. Fresh from a CBE and securing a new three-year government contract, Oonagh reflects on what the latest annual workforce report really tells us: vacancy rates are falling, but the picture underneath is far more complex. They dig into the demographic pressures heading our way, why investing in training is one of the smartest retention tools providers have right now, and what the shift to neighbourhood-based care means for social care's place in the system. Plus, Oonagh shares the personal story that shaped her lifelong commitment to equality and inclusion — and why she refuses to let up on it.