We're honoured to be joined by Paul Jackson, Senior Designer at the BBC, to discuss how the Beeb are approaching VUI design, with a particular focus on designing Alexa Skills for kids.

Where to listen

Apple podcasts

Spotify

YouTube

CastBox

Spreaker

TuneIn

Breaker

Stitcher

PlayerFM

iHeartRadio

VUI design for kids

The BBC is killing it in voice right now. It's one of the only companies with a full in-house voice and AI team and it consists of tens of people. It's investing heavily on what it believes is the future of content. This week, we're lucky enough to step inside the BBC and see how it's approaching voice design.

We speak to Senior Designer on the Voice and AI team, Paul Jackson, about his experience in creating the CBeebies Alexa Skill and how you can apply the learnings to your voice user experiences, regardless of whether you're creating for kids or not.

We discuss:

• The make-up of the BBC's Voice and AI team
• How the BBC are thinking about and approaching voice
• The challenges of Natural Language Understanding with kids
• User research findings from testing skills with kids
• Translating real-world insights into mimicked voice experiences
• Best practice for designing VUI experiences for kids
• Some of the BBC's 12 principles of designing for voice
• Limiting options and choice
• Balancing discovery and choice
• The use of sound, audio and recording with talent
• The implementation approach and skills within skills
• Release cycles and continuous improvement

The whole episode is littered with clips from the CBeebies Alexa Skill as we move through the conversation and highlight examples of design thinking and how it translates to the end-result.

This one is not to be missed.

Links

Follow the BBC UXD team on Twitterand Instagram

Follow Paul on Twitter and Instagram

Enable the CBeebies skill

Head to Mobile UX London

Enquire about the Designing for Voice Course(mention VUX World to save 10%)

Hosted on Acast. See acast.com/privacy for more information.