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Vulnerable customers in claims
In this episode of the podcast, we are discussing vulnerable customers, and what claims professionals need to be aware of.
We are joined by Brit Harris, Head of Customer Outcomes at Markel, and William Quibell and Carolyn Mackenzie from the CII Claims Community Board.
View all episodes
By Chartered Insurance InstituteIn this episode of the podcast, we are discussing vulnerable customers, and what claims professionals need to be aware of.
We are joined by Brit Harris, Head of Customer Outcomes at Markel, and William Quibell and Carolyn Mackenzie from the CII Claims Community Board.
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