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In this episode of "We Fixed It, You're Welcome," the panel tackles the issue of retail theft at Walgreens and other major retailers. They explore the effectiveness of current security measures like locking up products and their impact on customer experience and sales.
The discussion covers various aspects of the problem, including organized retail crime, employee theft, and the balance between preventing theft and maintaining convenience. The panel, joined by finance expert Jason Kraus, proposes solutions ranging from investing in technology like smart carts and predictive analytics to enhancing the in-store experience with customer service ambassadors.
They emphasize the importance of remembering Walgreens' core value of convenience while addressing security concerns, ultimately suggesting a multi-faceted approach to "fix" the issue.
Special Guest Jason Kraus: https://jasonkraus.me/
Retail Theft and Its Impact
Walgreens' History and Current Situation
Customer Experience and Sales Impact
Business Perspective on Retail Theft
Technology vs. Human Approach
Startup Approach to Retail Challenges
Community Responsibility and Profiling Concerns
Proposed Solutions
__________________
Disclaimer:
A quick disclaimer. We are going into this somewhat cold and nothing we say should be construed as legal advice, financial advice or anything that would get us in trouble. These are our views and opinions. We're here to ask the kinds of questions everyone's thinking. Have an engaging conversation and maybe come to some conclusions that we feel are worth exploring.
By the end, if we fixed it, you're welcome. All trademarks, IP and brand elements discussed are property of their respective owners.
Music by Milo W.Produced by Straight Forward Media Group
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
5
55 ratings
In this episode of "We Fixed It, You're Welcome," the panel tackles the issue of retail theft at Walgreens and other major retailers. They explore the effectiveness of current security measures like locking up products and their impact on customer experience and sales.
The discussion covers various aspects of the problem, including organized retail crime, employee theft, and the balance between preventing theft and maintaining convenience. The panel, joined by finance expert Jason Kraus, proposes solutions ranging from investing in technology like smart carts and predictive analytics to enhancing the in-store experience with customer service ambassadors.
They emphasize the importance of remembering Walgreens' core value of convenience while addressing security concerns, ultimately suggesting a multi-faceted approach to "fix" the issue.
Special Guest Jason Kraus: https://jasonkraus.me/
Retail Theft and Its Impact
Walgreens' History and Current Situation
Customer Experience and Sales Impact
Business Perspective on Retail Theft
Technology vs. Human Approach
Startup Approach to Retail Challenges
Community Responsibility and Profiling Concerns
Proposed Solutions
__________________
Disclaimer:
A quick disclaimer. We are going into this somewhat cold and nothing we say should be construed as legal advice, financial advice or anything that would get us in trouble. These are our views and opinions. We're here to ask the kinds of questions everyone's thinking. Have an engaging conversation and maybe come to some conclusions that we feel are worth exploring.
By the end, if we fixed it, you're welcome. All trademarks, IP and brand elements discussed are property of their respective owners.
Music by Milo W.Produced by Straight Forward Media Group
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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