Walk-Ins Welcome: A Healthcare Marketing Podcast

It looks like we are finally entering a new season with COVID! Numbers appear to be dropping and we have even seen our own urgent cares stats go down recently.  Are you prepared for the drop in business now that things are beginning to make a shift?  What COVID policies or procedures are you maintaining post-COVID?  Marketing is now playing a bigger role since the demand for your services is starting to shift slightly.  What should you promote next? Nick and Michael answer all that and more in this episode of Walk-Ins Welcome!

Have a question or a story we should feature as an episode? Email us at [email protected]

Intro/Outro Music by Devin Smith

https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ

Stay connected with Urgent Care Marketing Pros!

https://patientcaremarketingpros.com/

Facebook: https://www.facebook.com/patientcaremarketingpros

Instagram: https://www.instagram.com/patientcaremarketingpros/

LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros

YouTube: https://www.youtube.com/@patientcaremarketingpros9205

Leadership is a must in every business, regardless of the industry.  This is a special episode that we recorded for a different podcast that we have, but we thought it would apply to urgent care clinics and other medical practices as well. We interviewed Isaac Russell from Success Plus Counseling to hear his story and get his insight on good leadership. Because at the end of the day, the leadership within your clinic will dictate the growth of your business and the overall experience your patients have!

Have a question or a story we should feature as an episode? Email us at [email protected]

Intro/Outro Music by Devin Smith

https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ

Stay connected with Urgent Care Marketing Pros!

https://patientcaremarketingpros.com/

Facebook: https://www.facebook.com/patientcaremarketingpros

Instagram: https://www.instagram.com/patientcaremarketingpros/

LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros

YouTube: https://www.youtube.com/@patientcaremarketingpros9205

This interview is unlike any other that we've done with Walk-Ins Welcome. While we normally talk to owners or marketing managers at clinics, this week, Nick and Michael got to sit down directly with a vendor in the industry. We're so excited to share with you this interview with Paul Hutchins, the Director of Business Development at Sense BioDetection.

At Sense, they believe that if you can test anywhere*, you can change everything. Sense is focused on creating unconstrained, instrument-free molecular diagnostic technologies that allow caregivers to open the care pathway to everyone – in a way that’s nothing short of revolutionary.  They're currently working on a new device to help make COVID-19 testing (among other tests!) easier for the medical industry!

Learn more about the developments Sense is making in the industry by listening to this episode and checking out their website: https://sense-bio.com/ or [email protected]

Have a question or a story we should feature as an episode? Email us at [email protected]

Intro/Outro Music by Devin Smith

https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ

Stay connected with Urgent Care Marketing Pros!

https://urgentcaremarketingpros.com/

Facebook: https://www.facebook.com/urgentcaremarketers

Instagram: https://www.instagram.com/urgentcaremarketingpros/

LinkedIn: https://www.linkedin.com/company/urgent-care-marketing-pros

YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

Your front desk staff are the first faces that a patient sees when they walk into your clinic! Are you setting them up to be successful? In this week's episode, Nick and Michael discuss different ways to train your front desk staff to help your clinic create a friendly environment right when patients come through the door.

Have a question or a story we should feature as an episode? Email us at [email protected]

Intro/Outro Music by Devin Smith

https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ

Stay connected with Urgent Care Marketing Pros!

https://patientcaremarketingpros.com/

Facebook: https://www.facebook.com/patientcaremarketingpros

Instagram: https://www.instagram.com/patientcaremarketingpros/

LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros

YouTube: https://www.youtube.com/@patientcaremarketingpros9205

Surprise 🎉 There's a Walk-Ins Welcome episode on a Monday! Nick and Michael wanted to take a quick second to thank you all for 500 downloads. It means so much that you listen to Walk-Ins Welcome and we hope that it's helped you with your marketing efforts. We also wanted to announce the shift within our company Urgent Care Marketing Pros and how we are expanding our services more into the medical field. We can't wait to continue bringing value to urgent care clinics and other practices in the healthcare space!

Have a question or a story we should feature as an episode? Email us at [email protected]

Intro/Outro Music by Devin Smith

https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ

Stay connected with Urgent Care Marketing Pros!

https://patientcaremarketingpros.com/

Facebook: https://www.facebook.com/patientcaremarketingpros

Instagram: https://www.instagram.com/patientcaremarketingpros/

LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros

YouTube: https://www.youtube.com/@patientcaremarketingpros9205

In this week's episode, we're bringing you another incredible interview! Nick and Michael recently interviewed Anna Peacock, who currently serves as the Vice President of Marketing and Communications at Urgent Care for Children.

Since joining the company in 2019, she has spearheaded UC4C’s marketing, communication, public relations, and special events efforts across the Southeast for nearly three years. Prior to her tenure with the pediatric provider, Anna spent time in the field of journalism where she worked at the local and national levels before transitioning into the marketing space and receiving her master’s degree in communication management. When she’s not catching up on the latest news, she enjoys baking, advocating for brain tumor awareness, and going on walks with her husband and two pups.

You're not going to want to miss this awesome episode with Anna as she shares her story and the things she's learned along the way!

Have a question or a story we should feature as an episode? Email us at [email protected]

Intro/Outro Music by Devin Smith

https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ

Stay connected with Urgent Care Marketing Pros!

https://patientcaremarketingpros.com/

Facebook: https://www.facebook.com/patientcaremarketingpros

Instagram: https://www.instagram.com/patientcaremarketingpros/

LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros

YouTube: https://www.youtube.com/@patientcaremarketingpros9205

Social media can be overwhelming, especially in the fast-paced world of the urgent care industry. If you don’t have a predetermined plan, it can often get to the point where it’s overlooked, forgotten, or not well thought out. For this week's episode, we brought in our Internal Marketing Coordinator, Hannah Green, to share some tips and tricks on how to approach your social media. Hannah manages all of our internal social media and has previously handled our client's social media platforms as well so she's definitely learned a thing or two over the past.

Have a question or a story we should feature as an episode? Email us at [email protected]

Intro/Outro Music by Devin Smith

https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ

Stay connected with Urgent Care Marketing Pros!

https://patientcaremarketingpros.com/

Facebook: https://www.facebook.com/patientcaremarketingpros

Instagram: https://www.instagram.com/patientcaremarketingpros/

LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros

YouTube: https://www.youtube.com/@patientcaremarketingpros9205

Have you ever wondered why people aren't visiting your urgent care?  You have a great staff and processes but not everyone knows that if they haven't visited your clinic before. Are you communicating to potential patients why your clinic is awesome?  Does your team know what separates your business from others?  We ask these questions and more in episode 13!

Have a question or a story we should feature as an episode? Email us at [email protected]

Intro/Outro Music by Devin Smith

https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ

Stay connected with Urgent Care Marketing Pros!

https://patientcaremarketingpros.com/

Facebook: https://www.facebook.com/patientcaremarketingpros

Instagram: https://www.instagram.com/patientcaremarketingpros/

LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros

YouTube: https://www.youtube.com/@patientcaremarketingpros9205

Reviews are very important for your Urgent Care Clinic!  Nick was out sick for this episode, so our coworker Devin Smith stepped in and offered some great advice on how to creatively get reviews for your clinic. Devin is a part of our sales team at Urgent Care Marketing Pros and talks to urgent care clinics regularly. (Devin also created our intro/outro music!)

In today’s episode, we are talking about the importance and growth of your Google Reviews.  We go through a list of action steps you can take today to increase your Google Reviews.  Do you have a fun way you like to bring in more reviews?  Let us know and we might feature it on a future episode!

Have a question or a story we should feature as an episode? Email us at [email protected]

Intro/Outro Music by Devin Smith

https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ

Stay connected with Urgent Care Marketing Pros!

https://patientcaremarketingpros.com/

Facebook: https://www.facebook.com/patientcaremarketingpros

Instagram: https://www.instagram.com/patientcaremarketingpros/

LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros

YouTube: https://www.youtube.com/@patientcaremarketingpros9205

As an Urgent Care Clinic, you have a lot of patients coming into your facilities every day!  What is their experience like? Were they able to make their appointments online? Did they receive more than just a diagnosis and prescription? Would you want to be a patient of your own practice? In episode 11, Nick and Michael ask these questions and give helpful tips on how to ensure that your patients have an exceptional experience!

Have a question or a story we should feature as an episode? Email us at [email protected]

Intro/Outro Music by Devin Smith

https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ

Stay connected with Urgent Care Marketing Pros!

https://patientcaremarketingpros.com/

Facebook: https://www.facebook.com/patientcaremarketingpros

Instagram: https://www.instagram.com/patientcaremarketingpros/

LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros

YouTube: https://www.youtube.com/@patientcaremarketingpros9205