When it comes to making an impact on school outcomes, Harvard Professor Ebony Bridwell-Mitchell says we often overlook the power of relationships within the school. 

“I think the complexity of how relationships work is one of the reasons why the first place we often go when we're trying to improve schools is to something like policies and procedures,” she says. “It seems very concrete. Put the policy in place. Something's going to happen. Have a new procedure. People are going to follow it. Cross your fingers.”

But the real lever of change is in people. Bridwell-Mitchell studies the intricate dynamics of relationships within schools and how they shape outcomes for students, teachers, and institutions. 

“So all the time in organizations, we are shaping the interactions, the relationships people develop. And so from my perspective, we need to be much more intentional about what those efforts are accomplishing in terms of relationships and what impact they might be having on the outcomes that we desire,” she says, pointing out how seemingly innocuous decisions like where to put an office and what time to schedule a class can impact the social dynamic of an organization.

Relationships in schools are nested, where connections among individuals can ripple through classrooms, schools, and the educational system. However, figuring out how to more intentionally develop relationships can be challenging amid time constraints and policy demands. 

Still, Bridwell-Mitchell attests it is well worth the investment if schools want to transform for the long run. “Whatever great idea you think you have to make things better in your context, in your classroom, in your school, in your district-- how much you're going to get out of that -- the bang for the buck you invest,” she says. “What you get out of it will be so much greater if you can leverage relationships in the right way.”

In this episode, Bridwell-Mitchell shares how leveraging social networks can spark meaningful change, and why schools must embrace both the complexity and the power of human connection to achieve lasting success.