You may not know the DFW (Dallas/Ft Worth, Texas) area but it's a massively populated metro area surrounded by some sprawling suburbs, full of powersports riding Texans. Bobby Whitney has come to powersports within the last year, from 20 years in high line, high volume, luxury automotive business working with Sewell Auto Group. This is where Bobby learned Mr Sewell's "Customer For Life" philosophy (as the book by that same name expands upon).

"Customers For Life" book by Carl Sewell: https://www.amazon.com/Customers-Life-One-Time-Lifetime-Customer/dp/0385504454/ref=sr_1_2?keywords=Customer+for+Life&qid=1564187839&s=gateway&sr=8-2

What you should be able to takeaway from learning about Bobby and his plans are that the days of powersports dealership staff that "sorta" care just enough to prop up a stool at a parts counter at fading fast. Bobby seems to have crystalized what I have preached for years, which is that each interaction deserves 1000% effort. I know 1000% isn't a thing but I'm being dramatic to illustrate the point that the 100% effort of old days is long gone. Time to reset that effort meter.

Progressive Powersports is currently 2 locations in Granbury, Texas & Arlington, Texas but sounds like some more spots are coming soon. Keep an eye on them and please share this with anyone you know that needs to hear it.

Check Progressive Powersports out here: https://www.progressivepowersports.com/

Thank you!

Brian

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