In this conversation, Mary Hart and Guy Courtin discuss the rise of online pharmacies and their impact on logistics companies. They explore how e-commerce trends are reshaping the pharmacy landscape, the unique challenges of delivering pharmaceuticals, and the role of technology and regulatory requirements in ensuring safe and efficient delivery. The discussion also touches on sustainability, returns, recalls, and the future of logistics in the online pharmacy sector.

00:00

Introduction to Online Pharmacies and Logistics

01:32

The Impact of Online Pharmacies on Logistics

04:08

Challenges in Logistics and Fulfillment Strategies

06:31

Tecsys' Role in Adapting to Online Pharmacy Challenges

07:52

Importance of Cold Chain Management

10:34

Regulatory Requirements and Their Impact

13:55

Innovations in Logistics Technology

16:46

Handling Returns and Recalls in Pharmaceuticals

19:57

Traceability and Recalls in Online Pharmacies

22:41

Sustainability in Pharmaceutical Deliveries

24:48

Future Trends in Online Pharmacy Logistics

28:02

Tecsys' Future Support for Logistics Companies

Greg Walls, Vice President of Revenue at Paccurate, discusses the importance of better packaging decisions in shipping. Right-sized packaging automation involves using the minimum necessary dimensions to fit a product in a box, resulting in higher volume utilization of space, which is crucial in reducing transportation costs and waste in the supply chain. By using the right carton size, businesses can lower shipping costs and increase their bottom line. Optimizing carton sizes also helps increase throughput in a warehouse, leading to higher efficiency and productivity. Right size packaging also contributes to a lower carbon footprint and helps companies meet their environmental goals. To start reaping the benefits of cartonization and right-sized packaging, businesses should focus on accurate dimensions and consider using Paccurate's simulation platform to explore different scenarios and potential savings. Ultimately, the impact of cartonization and right-sized packaging goes beyond cost savings and contributes to a positive customer experience and increased customer retention.

3PL Case Study: https://paccurate.io/case-studies/optimizing-carton-sizes-for-kao-brands

Andy Johnston, Senior Director of Innovation at GEODIS, discussed where to start with warehouse automation and emphasized the importance of identifying the workflow that needs to be solved and then finding the right technology to automate it. Johnston highlighted the need for a cultural fit between the company and the automation partner, as well as the importance of visibility and data analysis in the automation process. He also discussed future trends in warehouse automation, including increased collaboration between humans and robots and the development of more complex technology.

Chapters

00:00 Introduction and Background

03:07 Defining Innovation in Warehouse Operations

07:12 Assessing Warehouse Readiness for Automation

10:34 The Importance of Working with a Partner

13:22 Finding the Right Automation Partner

16:12 Choosing the Right Automation Solutions

20:16 Common Pitfalls and Mistakes in Automation Selection

22:45 Advice for Companies Hesitant to Adopt Automation

26:51 Key Takeaway: Managing Expectations

In this episode, Mary Hart interviews Tim Dolcich, Director of Engineering at DHL Supply Chain, about the role of robots in 3PL fulfillment. Tim shares his background in supply chain and how he got involved in the industry, and discusses the tasks and processes that have been automated with robotic systems in DHL warehouses, such as assisted picking, unloading, loading, and sortation. Tim explains how these robotic technologies integrate with existing warehouse management systems and the selection process for implementing them. He also highlights the impact of robots on efficiency, productivity, and employee satisfaction in fulfillment operations. Tim emphasizes the importance of collaboration between robots and human workers and the challenges faced during implementation. He discusses the scalability of robotic systems and the emerging technologies and trends he is excited about for the future of 3PL fulfillment.

00:00 Introduction and Background

02:34 Integration with Warehouse Management Systems

04:24 Impact on Efficiency and Productivity

06:48 Ensuring Effective Collaboration

09:04 Scalability of Robotic Systems

13:56 Advice for Implementing Robots

Chapters

00:00 Introductions and Background

01:29 Challenges in Implementing Warehouse Automation

03:20 Overcoming the 'Shiny Object Syndrome'

07:33 How Zion Solutions Group Helps Warehouses Grow

09:07 Opportunities for Growth and Improvement in Warehouses

13:49 Scalability and Flexibility in Warehouse Automation

19:44 The Influence of Artificial Intelligence and Machine Learning

22:34 The Warehouse of the Future

25:27 Advice for Warehouse Managers Starting Their Automation Journey

Chapters

00:00 Introduction and Role in the Company

03:34 Challenges Faced During Peak Season

06:20 Strategies to Prepare for Peak Season

07:34 Planning Ahead for Peak Season

09:20 Technologies and Automation Tools for Increased Demand

10:50 Impact of Automation on Warehouse Operations

13:30 Morale and Productivity Among Staff

17:41 Success Stories and Lessons Learned

20:11 Integrating Automation and Preparation for Peak Season

22:17 Emerging Trends in Warehouse Automation

24:20 Advice for Integrating Automation and Preparation for Peak Season

25:39 Key Takeaway: Plan Ahead for Peak Season

Kevin Lawton, host of The New Warehouse podcast, discusses the major shifts in the warehouse and supply chain industry, including a shift from the idea of a fully automated warehouse to a focus on collaborative robotics and enabling workers to do more with less. Lawton also talks about the evolution of technology in warehouses and predicts that humanoid robots will play a bigger role in the future. He emphasizes the importance of gaining on-floor experience in the industry and highlights the exciting innovations in automated loading and unloading of containers. Lawton shares some of the standout episodes from his podcast and discusses his plans for future educational content, including his Warehouse Wisdom Wednesdays newsletter, which you can sign up for here.

Chapters

- 01:49 Collaboration between Fleet Feet and Korber

- 04:59 Integrating Robots into Warehouse Operations

- 06:07 Defining Roles and Responsibilities of Workers and Robots

- 08:00 Employee Response and Transition to Working with Robots

- 11:57 Impact on Efficiency and Productivity

15:00- Future Outlook for Robot-Human Collaboration

- 24:36Key Takeaway: Robots are not as challenging or complex as they may seem

Thomas Stearman, the Director of Industrial Engineering at UPS, discusses the importance of pick velocity — how fast items can be picked and prepared for shipment. UPS has implemented strategies such as batch picking, warehouse execution systems, and automation technologies to improve pick velocity. These technologies have not only increased efficiency but also improved employee satisfaction and reduced turnover.

Learn about the Warehouse Automation Matters podcast and why warehouse managers and operators should tune in.