Thinking about automating your SME but worried about costs, employee pushback, and choosing the right tech? We dive into the real challenges and opportunities of business automation with seasoned experts:

- Jeremy Au, Host, BRAVE Southeast Asia Podcast

- Oliver Tian, Vice Chair, International Alliance of Robotic Associations & Vice-President, Global Robot Clusters—a 30-year AI veteran working with global robotics organisations

- Jingjing Zhong, CEO, Superbench.ai, automating operations for home services companies

Key points covered:

- Why automation isn't just about cost-cutting

- How to evaluate if you're actually ready for AI

- Simple frameworks for choosing the right tech solutions

- Real stories of automation success (and failures!)

- Practical ways to handle employee resistance

Plus: Hear the surprising story of how Jingjing discovered her sales team was being mistaken for AI bots - but not for the reason you'd think!

Tune in for actionable insights on transforming your business operations without breaking the bank.

00:00 - Introduction

02:06 - Why do you even need to care about AI or automation as an SME owner?

03:36 - How should SME owners be thinking about cost structures and operations?

09:00 - What is the upside of technology? What does it mean for me in number and cents?

13:25 - Employee pushback: How to overcome inertia or roadblocks to adoption?

18:24 - Competition is a big thing, How should SME think about this?

24:05 - Buzzwords, technologies & grants; How do you pick a good vendor or advisor to help you make a good decision?

33:48 - What are the success stories to expect from deploying technology and AI?

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