Julie's TOP THREE Takeaways from this episode: 

1. Communication is key, you can never over-communicate especially to a new guest. 
2. Encourage feedback - nothing worse than not knowing where you can improve. 
3. The need for continuous improvement - always keep your skills fresh and new, and encourage and require ongoing education for your staff.

Comments, Questions, or Podcast Ideas? Email [email protected]

Spa Startup 101: How to Launch a Profitable Spa Business

Save $25 OFF Julie’s Favorite Planner: Savor 90-Day Planner;  i.refs.cc/1l05nWWP

Shop now with Julie and the Spa Hive: https://www.amazon.com/shop/jmpankey

Could you use more business resources from me and my trusted SpaHive Community? Join us for free at  

https://www.facebook.com/groups/TheSpaHive/

SPAHIVE BY JMPANKEY INSTAGRAM:

https://www.instagram.com/jmpankey

Looking to take the next step, join the SpaHive VIP and take massive action to grow and expand your life personally and professionally.

SPAHIVE VIP -

 www.juliepankey.com/spahive