SPA HIVE

Water Boarding Vs. Vichy Shower

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Julie's TOP THREE Takeaways from this episode: 

  1. Communication is key, you can never over-communicate especially to a new guest. 
  • Encourage feedback - nothing worse than not knowing where you can improve. 
  • The need for continuous improvement - always keep your skills fresh and new, and encourage and require ongoing education for your staff.

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    SPA HIVEBy Julie Pankey
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