Command Show host Anthony Kastros and guest Rick Nelson, Chief of the Reading (MA) Fire Department, discuss how a small New England fire department modernized incident command to close the tactical gap. They unpack NIOSH 5 failure points and show how decentralized leadership, mutual-aid run cards, and tactical supervisors improve accountability, reduce radio traffic, and improve outcomes.

The conversation covers regional collaboration across New England, practical benchmarks for tactical communications, and Reading’s next steps. Kastros and Nelson also talk about technology and how leaders empower lieutenants to lead during mutual‑aid responses.

This podcast is brought to you by Tablet Command. www.tabletcommand.com/get-started-lp