Glenn welcomes back Dave Eisen, Editor in Chief of Hotel Management (www.hotelmanagement.net) They talk about Dave's horrible airport experience and the seeming ineptitude of an airline. Communicate is all we ask! Then they talk about NABHOOD, an African American association of hoteliers and why they are such an important organization.

Then the guys dish on what hoteliers really don't need in hotels. And we want to know your pick! You still want that bible?

Then we talk to the TSA. It's too easy to pick on these guys, so we dive deep to chat about what they are really dealing with, the organization's evolution and future changes and how people should comport themselves in airports. Plus, we roll out a plan to encourage the hotel industry to get more people enrolled in precheck. It's amazing, says essentially everyone.

Read the articles mentioned in the show:

http://www.hotelmanagement.net/four-things-hotels-must-change-to-shave-expenditures

http://www.hotelmanagement.net/operate/more-things-guests-don-t-care-about-so-save-your-money

http://www.hotelmanagement.net/operate/bibles-bed-scarves-and-other-things-many-guests-don-t-care-about

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