"I do believe that at the core, people feel something different about barry's - because it is different," Joey Gonzalez, CEO of Barry's Bootcamp said as we sat surrounded by the glass walls of his West Hollywood office, talking about the future of the company.
Just down the street, you'll find where Barry Jay created the first Barry's Bootcamp with two partners in 1998. When the lore of the treadmill-slash-weightlifting concept spread across Hollywood, drawing in celebrity clients, Jay just wanted clients to be on time, see results and have a an unforgettable time in the process.
Gonzalez started at Barry's Bootcamp as a client and was soon helping to fund its growth as a partner, he said. He was named CEO in 2015 after serving as the company's COO for more than nine years. Benefitting from slow and controlled growth before, during and after the studio fitness boom, Barry's was able to find its tribe, voice and culture.
That thoughtful growth led to an investment by North Castle Partners in 2015, which yielded - you guessed it, more growth - to bring Barry's to more consumers across the world. With all of that expansion, one thing is top of mind for Gonzalez: culture.
"My biggest fear is always - as we scale - maintaining the culture of the company, which is what makes it what it is," he said, reminding me quickly that the word "fear," was really just a word. "It's not that I'm scared - it's just top of mind, which I hope is an indication that it will work."
And the lack of fear that Gonzalez has is palpable. In the episode, I jokingly refer to him as "terrifyingly calm," but the more I think about it, the more I really meant it. He is the eye of the storm that is studio fitness, staying just still enough to understand clearly what's happening around him and only reacting when it makes sense for the culture, strategy and clients of the company.
The company, he said, is committed to innovation, but it's also committed to the standards of a workout that shows true results. That's the challenge in being first - it's an act of balancing emerging competition, clients who were with you at the beginning and new standards in the industry.
"When you are an original, it's really difficult to quantify what makes it that way. It's hard to articulate what it is people experience," he said. "It's a lifestyle, it's a workout, it's like church to some people. It's such a meaningful thing ... you have to be authentic."
Listen now to this episode of #WeGotGoals featuring Joey Gonzalez and find yourself sweating just thinking about all the work that goes into these workouts.
This episode produced by Cindy Kuzma and is another thing that's better with friends. So share this episode with yours and leave us a rating and a review on Apple Podcasts if you love it as much as we do.
###
Transcript
JAC: Welcome to #WeGotGoals, a podcast by aSweatLife.com on which we talked to high achievers about their goals. I'm Jeana Anderson Cohen and with me I have Maggie Umberger and Cindy Kuzma.
MU: Good morning Jeana.
JAC: Good morning Maggie.
MU: You spoke with Joey Gonzalez the CEO of Barrys Bootcamp.
JAC: I sure did. Joey Gonzalez is the CEO of Barry's Bootcamp, a growing fitness brand that has arms and legs all over the world at this point. But he actually started as a customer of Barry's Bootcamp years ago. Joey will be the first to remind you that Barry's Bootcamp was the original when it comes to studio fitness because they were. Barry, who started Barry's Bootcamp, had a dream and an idea that he could get people fitter and give them great results through running and weightlifting. Joey now has sort of the burden and the honor of carrying that legacy forward.
CK: And he doesn't take It lightly which you can tell. He has a passion for the brand and the business and what I loved was that he still teaches. He had worked at the front desk that morning like he hasn't lost touch with the actual clientele which I think sounds like has really enabled him to be focused on continuous improvement and on that customer experience. Is that kind of what you got out of it too?
JAC: Definitely. Joey goes to I think almost every single studio opening which wasn't that much of a feat maybe three years ago but these days they're opening a new studio sometimes monthly sometimes weekly they open. I think Atlanta and Dallas in the same week. So it's pretty incredible to watch him in this grueling business schedule while also managing a team in LA while also managing a family with two kids under two.
MU: He talks a little bit about taking on an investor recently so that they can continue to grow at this rate but also still maintain the Barry's brand. Can you talk a little bit about that?
JAC: They recently took on investment from North Castle Partners. And what's interesting about this investment is that North Castle invest in predominantly fitness brands. They've helped to take Equinox from a couple of locations to many and they've worked with a number of other brands that you know in love in the fitness space. I had the chance to hear one of the partners from North Castle speak about why they invested in Barry's Bootcamp specifically and they chose Barrys because it had scalability in many markets. They had been successful in more places than just West Hollywood where they started. They also had sort of a community that knew it and loved it and would follow it and wear the brand and drink this smoothies and fall in love with their fitness instructors on Instagram. So the investment made sense to the group. But on the Barry's end taking on an investment from Joey's perspective was the right thing to do because it helped them grow. But it also was the right group to invest in them because they allowed them to grow the way that they had always grown, authentically true to Barry's Bootcamp
MU: In addition to staying true to what Barry's is. Joey has it in his mind to constantly innovate. He talks about that being really key in staying a top player right?
JAC: Yes. They are always looking to innovate but they're also always looking to stay true to the two things that have helped them be successful. They run and they weight lift. Those are the two functions of the classes and those are the two things that help them bring success to their clients within that format, they innovate in interesting ways--foam rolling deep myofascial release. Bringing in a couple of different tools to their classrooms but it doesn't sound like anything is ever going to happen to the treadmills in those classrooms. And Joey is incredibly focused and terrifyingly calm. So I think that his focus and his ability to weather storms and stay calm regardless of the trends that are maybe fluttering around him will help Barry's Bootcamp really stay successful in a cluttered marketplace
CK: Incredibly focused and terrifyingly calm. I love that. Here is Jeana with Joey.
JAC: First and foremost. Kate please introduce yourself.
JG: Sure, I'm Joey Gonzales, CEO of Barry's Bootcamp.
JAC: Joey, you haven't always been the CEO of Barry's Bootcamp. You sort of started as an instructor and worked your way up isn't that right?
JG: I started as a customer and fell in love with the workout and the brand and then became an instructor next. And then I moved into like a general manager position and then eventually became a partner and I was like the COO for many many years. I moved into a CEO position in 2015. So I have really seen the business from a lot of different angles
JAC: All angles. And I read somewhere that you still hope behind the front desk here and there? Are you still able to do that?
JG: I'm 100 percent. I did it this morning. My employees think it's so funny because I still love like answering the phones. I still teach once a week as well. So I try to put on as many hats as possible.
JAC: So what is a goal, Joey Gonzalez, that
you have accomplished? And how did you get there?
JG: So professionally I would say bringing Barry's to as many places as possible was a goal I set
12 15 years ago. And I think how I got there was, two things come to mind. Number one choosing the right people. Which is like, Barry's is a human capital business and the people are the reason why the clients show up and being a good judge of character is imperative in my business. And so I just happened to select the most incredible people to support me in the business and that's evident I think no matter where--take Chicago for example you've been like just such an incredible team. So I would say first and foremost the people that I've picked. And then second just never never assuming that like we know it all and always being willing to learn and innovate and change the business like when it needs to change and add things to it maybe that didn't exist. Barry's was around before any of the other boutique fitness concepts and it was just like a tiny little hole in the wall with a bathroom built into the studio.
And like almost no lobby and you know there has never been a moment where we've hesitated from evolving and growing and expanding and whether that is like building out luxurious locker rooms and showers or you know adding towel service building a whole separate business called Fuel Bar, right that
has its own P&L and is labor intensive and has product that expires. Yeah, so just never being afraid to like test things innovate and be one of the, I think that is how you can sort of id...