Stephen Grootes speaks to Consumer Ninja Wendy Knowler

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Stephen Grootes speaks to Consumer Ninja Wendy Knowler about what happens to financial losses suffered by banking customers following a kidnapping.

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Consumer Ninja Wendy Knowler joins Stephen Grootes to talk about the modus operandi of the 'work from home' Facebook scams.  Scams, scams everywhere - many of them targeting desperate income seekers. Facebook ads lure them in, promising big money for seemingly easy tasks. 

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Consumer ninja Wendy Knowler and Motheo Khoaripe delve into  short term insurance policies on smaller items  such as cellphones, jewellery, sunglasses, handbags.. What it means if your insurer sends you a cancellation letter for being too high risk. 

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Consumer ninja Wendy Knowler and host Motheo Khoaripe explore the Ombudsman for
Banking Services’ annual report for 2023. The report confirms that fraud, particularly internet banking fraud, phishing, vishing, and push payment fraud, remains that office’s top category of complaints. Despite the many warnings, by the regulators, the banks themselves and the media, many people contnue to fall for these scams and if my inbox is anything to go by, most of them are
over the age of 60.

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Consumer ninja Wendy Knowler and host Motheo Khoaripe explore the consequences of notifying a bank about an impending fraud attempt on your account and discuss accountability for preventing it.  

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This year's Easter Monday saw Samantha's kid get into a bike park accident in Cape Town, requiring emergency stitches at a local hospital. Because it was a public holiday and the admin staff was off work, the administrative officer promised to send them the paperwork. Driving to the hospital after three weeks, she was told to leave her email address and the report would be emailed to her. She was informed she'd need to pay R850 for a report signed by a doctor or R350 for a clinical report completed by a nurse after yet another lengthy delay. 

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Consumer Ninja Wendy Knowler joins Bruce Whitfield to tackle the issue of car repossession.

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Consumer expert Wendy Knowler and host Bruce Whitfield discuss the misleading assurance of roadworthy cars, revealing that a recently serviced car with a current certificate may still have hidden collision repairs. Roadworthy tests identify visual defects but don't always detect previous accident damage.

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Consumer ninja Wendy Knowler and host Bruce Whitfield delve into mis-selling of life
insurance products. Knowler reveals that non-payment of premiums meant a particular life policy should not have paid out. It was totally mis-sold, something she says Liberty won’t admit, but in response to her taking on the case, they’ve paid an "ex-gratia” of R100 000 to her family.

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