Technology is creating efficiency in settlement services, but the real estate business is driven by relationships and old fashioned customer service. In this episode, Independence Title Founder & CEO Kevin Tacher is back to share strategies from his book "Rescue Your Business". Kevin, who also founded TitleRate.com, has built a Dream Team and relies on the DISC Profile to provide superior customer service for his clients.

The key to success in any real estate market is reducing or shifting fixed costs to variable costs that can be managed more easily. By leveraging the buying power of the WFG Blocks program, your agency can build a solid foundation and reduce expenses by taking advantage of the buyer power of a larger organization. WFG VP and Director of Blocks Jaime Johnson joins Insider Host Brian Bushlach to share the partnership benefits and preview the WFG Summit March 15-19 in Orlando.

With inventory extremely tight in many markets across the country, WFG's EVP for Agency Development Chuck Cain joins Insider Host Brian Bushlach in this episode. Chuck shares encouraging news regarding builder sentiment, and how independent settlement agents across the country can align with and support builders to grow sustainable, long-term business. 

Technology continues to reshape settlement services and 2020 brings more change. The California Consumer Privacy Act (CCPA) will have a direct impact on those doing business there, and other states may adopt similar statues. WFG Executive VP for Agency Development joins Insider Host Brian Bushlach to discuss this and Remote Online Notary (RON) which continues to expand. Cain offers advice for settlement providers and delivers his outlook for the year ahead.

WFG's Founder and Executive Chairman Patrick Stone is back to recap the past year and offer his forecast for 2020. Patrick also shares his advice with agency partners who are seeking more cost-effective options to manage their business in any market. The WFG Blocks Program provides access to many value added benefits, and will soon add cost effective health insurance options for our partners.

Good news! If you've developed deep relationships, delivered exceptional customer service, and taken time to put a personal touch on your marketing efforts, you're likely enjoying a steady stream of referral business. For those who have failed to invest in relationships, or were distracted by social or digital marketing, it's not too late! WFG Executive VP Justin Tucker joins Insider Host Brian Bushlach to give us a marketing reset to start 2020.

Kevin Tacher left his job as a firefighter on Long Island, NY just days before 9/11. He moved to Florida and experienced the ups, and the downs of the real estate business. Kevin joins Insider Report Host Brian Bushlach to share how he built a solid stream of repeat referral business, and how title agents across the country can achieve success and significance in their business and life. He also shares passages from his book "Rescue Your Business".

In this episode, we welcome Richard Barbara, Esquire & COO at Coral Gables Title in South Florida. Richard joins Host Brian Bushlach to discuss how CG Title takes an active role in each transaction. In many cases, Rich and his team solve problems that other real estate professionals involved in the deal either can't, or simply don't know how to handle. Often times, this involves out-of-state investors with a lot on the line. CG Title earns their trust, and their future business.

In this episode, WFG Executive Vice President for Agency Development, Chuck Cain, joins Insider Host Brian Bushlach to discuss changes on the horizon for settlement services providers in 2020. Chuck discusses technology advances, the importance of cost management, and encourages agency leaders to include staff in brainstorming sessions.

With the year winding down, attention turns to business planning and budgets for 2020. In this episode, WFG Founder and Executive Chairman Patrick Stone joins Host Brian Bushlach to discuss contingencies for the year ahead, and how agency partners can maximize their resources by shifting fixed costs to variable costs with the WFG Blocks Program.