What does it take to build a successful BPO company? How successful are you with your agents?

Welcome to Salty Ginger Talk, a podcast and video platform for people who want to improve themselves every single day. Hosted by Joe Canfield, this channel is built for thinkers, doers and self-leaders who are tired of excuses and ready to take control of their growth.

We dive deep into powerful life principles like personal responsibility, emotional discipline, self-control and the stoic mindset. Whether it's solo reflections or raw conversations with bold entrepreneurs and purpose-driven leaders, each episode pushes you to think deeper and act better.

If you're committed to self-mastery and living with intention, you're in the right place. Subscribe now and join us on the journey to a more focused, fulfilled and resilient life.

In candid conversation, we delve deep into mindset strategies that fuel success in both business and personal relationships. Discover how to cultivate a mindset primed for growth, navigate challenges with resilience, and foster relationships that support your journey to a fulfilling life. Learn practical steps to build a thriving business while nurturing a happy personal life, blending ambition with balance for sustained success.

What happens when you leave behind the noise, expectations, and pressure and chase your own vision?

At just 27 years old, Richard Blank walked away from a life in Philadelphia to follow his intuition and built a 7-figure business in the heart of Costa Rica. In this episode of Salty Ginger Talk, we dive into Richard’s incredible transformation from dreamer to CEO of Costa Rica’s Call Center

 Discover how Richard:

1. Built a 150+ employee company from scratch

2. Trained over 10,000 telemarketers in communication mastery

3. Created a positive workplace culture focused on motivation & human potential

4. Collected the largest pinball & jukebox collection in Costa Rica

5. Uses the famous Buffer-Boomerang Technique for high-conversion sales

6. Collaborated with INXS bassist Garry Gary Beers on a rock project

7. Gives back through education, leadership and global impact

This episode is for anyone looking to reinvent their life, build something meaningful, and lead with heart.

On Friday, May 30th on Salty Ginger Talk: From Philly to Pura Vida — The Vision Quest of Richard Blank 

At 27, Richard Blank left behind family expectations, societal pressure, and the grind of Philadelphia life to follow a dream. What started as a bold leap of faith turned into a 7-figure success story in Costa Rica — and a deeply spiritual life of purpose, passion, and pinball. 

As CEO of Costa Rica’s Call Center since 2008, Richard has trained over 10,000 telemarketers and grown his company to 150+ employees — all while mastering the art of communication, sales psychology, and yes… building the largest collection of restored American pinball machines and jukeboxes in Costa Rica.

In this high-energy episode, he shares:

 Advanced telemarketing and sales techniques

https://youtu.be/fOJzuNTwvpQ

https://youtu.be/0rOyxBWRHCs

https://youtu.be/zas2ErvV-qk

https://youtu.be/ilNdfNNHf4E

https://youtu.be/Pf4pDV__RQY

Hosted on Acast. See acast.com/privacy for more information.

In this episode, we talk to Richard Blank. He is empathetic, confident and has “old school grit”. Richard lives in Costa Rica. 

You’re stuck, I get it. I’ve been there too. I call it “sitting on a comma”. We all know what it’s like to feel stuck in life and not know where to go next. This podcast is all about what it’s like to be on the comma, as shared by individuals just like ourselves. We will explore what they experienced, what they learned and how they got themselves off the comma. See more at YouTube @offthecomma!

Richard tells us about getting off the comma created by familial and societal expectations. Growing up in a world where he was expected to follow a prescribed path, Richard describes feeling like he didn’t fit in and appearing as a failure to those around him. Allowing himself to “fail out” led him to find a new path and surprise himself with what he would find along the way. Paying attention to his instincts and the signs along the way, he ultimately found himself in another country, speaking a different language, and enjoying a success he never imagined. Tune in to hear what Richard means when he says “friends tell me they wish they had tried”. 

https://youtu.be/UjjNcZ79crM

https://youtu.be/clTjtxUt8UQ?si=XsocL8_ZbFZxE_9m

Richard Blank hired bassist Garry Gary Beers of INXS. 

https://www.youtube.com/watch?v=ieGjN5H4xPQ

Richard would like to acknowledge the following individuals, organizations and/or causes that matter to him and invite you to consider supporting them and/or sharing their messages:

"Shine like the Sun" by Igni Ferroque https://youtu.be/wnQX8TEagis?si=XtJsaPrlWSznZ-gV Igni Ferroque is a Costa Rican rock group that was born at the end of 1978. Igni Ferroque, which from Latin means iron and fire, performed its first concert in the Colegio La Salle auditorium on September 15, 1978. Roberto "Ferroque" Ruiz leads all the weight of the direction of the group and marked the beginning of a process of musical growth and development of relevance inside and outside of Costa Rica.

Garry Gary Beers INXS bassist performance video. "Shine Like The Sun" rock song by Igni Ferroque. https://youtu.be/ieGjN5H4xPQ?si=Om43wjxtkf9w8VTP I highly recommend Mr. Garry Gary Beers. The working relationship was easy and stress free. My firsthand knowledge involved the attention to detail, clarity to avoid miscommunication and the generosity of his sincere efforts. Experiencing a comfortable first time business deal was a pleasure. The financial investment in working with Mr. Beers was worth the extemporaneous chance to meet a multi-platinum bass guitarist. Most importantly, the bonus of sharing his music and imagination with fans

Paul Briley, Off the Comma podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center

Hosted on Acast. See acast.com/privacy for more information.

Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center: https://costaricascallcenter.com.

Be sure to listen in and share the show with others who might enjoy or benefit from it.

The show is also available on Facebook and all the major podcasting platforms.

Enjoy.

The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on Facebook and all the major podcasting platforms.

Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage & screen, a teacher in classrooms & online, and is currently Hosting YWL Online Tuesday & Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.

The idea of Bald Spots Productions is to support & create innovative, intelligent, & inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.

https://youtu.be/mvUa8fLuv9k

https://youtu.be/DvQOfvPrpTg

https://youtu.be/8BgvA-3mnbc

https://youtu.be/l8o_8hl5fXQ

https://youtu.be/1f1dVEf7TNo

Richard Blank hired bassist Garry Gary Beers of INXS. 

https://www.youtube.com/watch?v=ieGjN5H4xPQ

Not Quite After Midnight Podcast, Bil Hatch, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center

Hosted on Acast. See acast.com/privacy for more information.

I would like to thank my wonderful guests, Charles Breakfield, Rox Burkey, and Richard Blank, for putting up with my shenanigans and being on the show. We had a conversation that was both entertaining and meaningful. 2022-12-29 

Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center: https://costaricascallcenter.com.

Rox & Charles are an IT team who happen to have have set up and fixed call centers, among other professional challenges, and co-authored the Enigma series of books. You can learn more about them on their website: https://www.enigmabookseries.com/. 

How will these three mesh during the show? What will they find out they have in common? What about their differences? Find out here.

The show is recorded "live-to-tape," so there's no telling what will happen.

Be sure to listen in and share the show with others who might enjoy or benefit from it.

The show is also available on Facebook and all the major podcasting platforms.

Enjoy.

Charles Breakfield and Rox Burkey are award-winning authors known for the Enigma Series, a collection of gripping techno-thrillers that blend cybersecurity, espionage, and advanced technology. With extensive backgrounds in IT and cybersecurity, they bring authenticity to their stories, exploring the dangers of cybercrime, digital warfare, and artificial intelligence. Their books feature intricate plots, dynamic characters, and high-stakes action, captivating readers with fast-paced storytelling. In addition to writing, they are passionate advocates for cybersecurity awareness and frequently engage in public speaking to discuss the evolving impact of technology. Their ability to merge technical expertise with thrilling narratives has earned them critical acclaim and a dedicated readership. Together, they continue to push the boundaries of the techno-thriller genre.

The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on Facebook and all the major podcasting platforms.

https://youtu.be/vDP0jkjcu4A

https://youtu.be/e0Yvs2GvC_w

https://youtu.be/aQUWqB-D7zs

https://youtu.be/EEXdF1z7LTY

Richard Blank hired bassist Garry Gary Beers of INXS. 

https://www.youtube.com/watch?v=ieGjN5H4xPQ

Charles Breakfield, Rox Burkey, Not Quite After Midnight Podcast, Bil Hatch, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center

Hosted on Acast. See acast.com/privacy for more information.

I would like to thank my wonderful guests, Tony Jeton Selimi and Richard Blank, for putting up with my shenanigans and being on the show. We had a conversation that was both entertaining and meaningful.

Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center: https://costaricascallcenter.com.

Tony is an Internationally Award-Winning Life Strategist and Business Coach Specializing in Human Behavior, Leadership Development, and Maximizing Business and Human Potential. Find out more about him on his website: https://tonyselimi.com.

How will these two mesh during the show? What will they find out they have in common? What about their differences? You're in the right place to find out.

The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on Facebook and all the major podcasting platforms.

Bald Spots Productions is committed to putting some great content out into the world. Our founder, Bil Hatch, has been a performer on stage & screen, a teacher in classrooms & online, and is currently Hosting YWL Online Tuesday & Saturday nights and Not Quite After Midnight Thursday nights. All shows are also available on Facebook, and all the major podcasting platforms.

The idea of Bald Spots Productions is to support & create innovative, intelligent, & inspiring programming. Our flagship program is YWL Online, a program with a mission to bring joy to people around the world, even when life doesn't seem so wonderful. We've also begun broadcasting a general interest interview/roundtable show called Not Quite After Midnight, which is intended to be fun and informative.

https://youtu.be/AFrvqkudDGM?si=QYEizMROzglOO0Ee

https://youtu.be/SK4haXsWuTg

https://youtu.be/bJAcnvLm1Tw

Richard Blank hired bassist Garry Gary Beers of INXS. 

https://www.youtube.com/watch?v=ieGjN5H4xPQ

Not quite after midnight podcast, Bil Hatch, Tony J. Selimi, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center

Hosted on Acast. See acast.com/privacy for more information.

Discover essential strategies for both extroverts and introverts to thrive at networking events. We share tips on practicing your skills and building confidence, which will transform your networking experience from daunting to rewarding. Don’t miss these valuable insights! #NetworkingTips #Extrovert #Introvert #ConfidenceBuilding #SalesStrategies #NetworkingEvents #PersonalGrowth #CommunicationSkills #PracticeMakesPerfect #WingmanSupport

Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.  

Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.

https://youtu.be/ohRKxgO6DRc

https://youtu.be/U-NgjVDTyEU

https://youtu.be/OpWmX_1TKx8

https://youtu.be/0QUywHzRoLs

Richard Blank hired bassist Garry Gary Beers of INXS. 

https://www.youtube.com/watch?v=ieGjN5H4xPQ

Michael A Forman, Networking Unleashed Podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center

Hosted on Acast. See acast.com/privacy for more information.

The Future of Sales: AI, Soft Skills, and Human Connection Sales is no longer just about scripts and automation—it’s about human connection, strategic communication, and effectively leveraging AI. Richard Blank, CEO of Costa Rica’s Call Center, shares how blending soft skills, gamification, and AI can enhance customer engagement and improve sales outcomes.

In the latest episode of the B2B Growth Blueprint Podcast, host Mark Osborne speaks with Richard about the power of emotional intelligence in sales, how AI can complement human conversations, and why creating an engaging work culture leads to success.

Key Takeaways:

The Power of Soft Skills in Sales: Richard highlights the importance of using intentional language and positive reinforcement. Simple word choices—such as saying “assist” instead of “help”—can shift customer perceptions and build trust.

 AI’s Role in Sales & Customer Engagement: AI is a valuable tool for handling data collection and initial inquiries, but Richard emphasizes that human empathy is irreplaceable. AI should enhance conversations, while sales professionals should focus on meaningful interactions.

Gamification in the Workplace: Richard incorporates arcade games and pinball machines into his call center, fostering a fun, motivating environment that boosts morale and productivity.

Breaking the Sales Script: Instead of following rigid scripts, Richard trains his agents to personalize their approach—mirroring the company name when answering calls to establish immediate rapport and reduce customer resistance.

Supporting Creativity & Local Arts: Beyond business, Richard is passionate about the arts, producing music videos, and collaborating with musicians, including INXS bassist Garry Gary Beers, to support creative projects.

Quotes:

“If you don’t land the intro, the body and conclusion don’t even exist.”

“AI can fly the plane, but humans need to take off and land it.”

“Gamification fosters creativity and connection—it’s more than just business.”

Conclusion:

Sales success isn’t just about automation—blending AI with human connection, emotional intelligence, and workplace culture. Richard Blank’s approach demonstrates that prioritizing engagement, authenticity, and strategic communication leads to stronger customer relationships and better business results.

https://youtu.be/itGqGnvx2XU

https://youtu.be/vFooCntstPc

https://youtu.be/di5mIiNXZUY

https://youtu.be/rYIJR-Y7hoE

https://youtu.be/T7K2cqUnhVg

Hosted on Acast. See acast.com/privacy for more information.

Manager Memo podcast A biweekly podcast focused on the planning, organizing, leading, and evaluating functions of management. Interviews with leading business practitioners provide tantalizing tips, wizardly wisdom and energized encouragement to our listeners.

Len Samborowski, MBA Associate Professor, Nichols College

Season 07 Episode 25 Richard Blank:

President of Costa Rica’s Call Center provides a fast, fun, and furious master class on the science and secrets behind telemarketing sales.  

Along the way we discuss – the power of bilingual skills (11:50), First Impressions (14:00), training telemarketers (20:00), pinball metaphors (27:00), INXS (31:45), positive escalation (38:30), Phonetic Micro Expressions (39:00), the Buffer Boomerang Technique (43:35), and Right Butt, Wrong Seat (51:00).

Special challenge – count the culture references sprinkled throughout this pod, from Helen Keller to Bo Derek, Napoleon Dynamite to Eddie George.  

Checkout Richard Blank’s YouTube video featuring Garry Gary Beers (INXS) @ Costa Rica’s Call Center.

This podcast is teamed with LukeLeaders1248, a nonprofit that provides scholarships for the children of military Veterans. Help us reach our 3-scholarship goal for 2025. Send a donation, large or small, through our website @ www.lukeleaders1248.com, PayPal, or Venmo @LukeLeaders1248. 

Music intro and outro from the creative brilliance of Kenny Kilgore. Lowriders and Beautiful Rainy Day.

https://youtu.be/whUvx30ILfY

Richard Blank hired bassist Garry Gary Beers of INXS. 

https://www.youtube.com/watch?v=ieGjN5H4xPQ

Len Samborowski, Manager Memo podcast, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center

Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.

Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.

https://costaricascallcenter.com/en/outbound-bpo-campaigns/

#LenSamborowski #ManagerMemopodcast #RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #trend #trending #listennow #subscribe #podcastclip #podcastvideo #videopodcasting #podcastguest

Hosted on Acast. See acast.com/privacy for more information.

"Night Beat Media's Living The Dream" is a Podcast dedicated to providing inspirational and educational content for entrepreneurs, small business owners, and individuals seeking personal and professional growth. Through a combination of mindset hacks, interviews, and open discussions, our podcast aims to share the real-life stories and insights of successful entrepreneurs, entertainers, industrial experts, and thought leaders. Our mission is to empower and educate our audience, helping them overcome obstacles and turn their dreams into reality.

Night Beat Media "Living The Dream" podcast. It features mindset hacks, interviews and open discussions with entrepreneurs, entertainers, industrial and small business experts regard their journey, obstacles faced and how they overcame them to remain standing. In short it's the hero's story from real people. Our guests include a mix of people who speak on topics of the day that are relevant and important to the small businesses, entrepreneurs, game changers and thought leaders. The experts and guests alike offer great advice, stories and tips that are beneficial to entrepreneurs, everyday people, small businesses and the minority community. It's one thing to talk about succeeding, but it's another putting in the work in order to turn your dream into a reality.

Richard Blank, the innovative CEO of Costa Rica's Call Center, takes listeners on his extraordinary journey of defying expectations and embracing the power of bilingualism. From a young age, Richard's passion for the Spanish language set him on a path that would transform his life. Disregarding traditional career norms, he pursued Spanish studies at the University of Arizona, leading him to a pivotal opportunity in Costa Rica. There, he started from scratch, building both a successful career and an impressive team of over 10,000 bilingual telemarketers, all while fostering a company culture enriched with retro gaming and creativity.

Listeners will be captivated by Richard's insights on the profound benefits of bilingualism and the unique challenges of entrepreneurship in a foreign land. He shares his experiences of navigating cultural nuances and emphasizes the importance of adaptability and continuous learning. Richard's story highlights how embracing a second language can open up vibrant new worlds and enrich personal interactions, while also offering practical advice on assembling a team of skilled specialists to thrive in a competitive business landscape.

https://youtu.be/oDOHvVp8-Hk

https://youtu.be/svjB3BQUn88

https://youtu.be/H25KhARbaCM

https://youtu.be/r_c5w7voMEA

https://youtu.be/YGhRjNVuU5E

Richard Blank hired bassist Garry Gary Beers of INXS. 

https://www.youtube.com/watch?v=ieGjN5H4xPQ

Hosted on Acast. See acast.com/privacy for more information.

Richard Blank: Building a Business Abroad & Leading with Empathy 

In this powerful episode of The Jamilia Grier Show, I sit down with Richard Blank, CEO of Costa Rica's Call Center, to explore how he turned leading with empathy into building a business abroad. We unpack the real journey behind building a business overseas, overcoming self-doubt, leading with empathy, and mastering human connection in an AI-driven world.

https://youtu.be/jyfEmDsHRlc?si=qb_K77XnGGUIn1xz

https://youtu.be/GfP6-EFLoV0

https://youtube.com/shorts/dXWRNGRlMv0

https://youtube.com/shorts/MIYRJYs8j6A

https://youtube.com/shorts/q3jQzk78cT0

https://youtube.com/shorts/trP8vocbD1I

https://youtu.be/tHgH3bMF3Vs

https://youtu.be/CnHUq1Wi9eA

https://youtu.be/k9Q6PUMHyvA

00:00 – Intro: Meet Richard Blank, CEO of Costa Rica’s Call Center  

01:30 – Why he left the U.S. to start over at 27  

03:00 – Teaching English abroad: the unexpected door to entrepreneurship  

05:10 – Overcoming pushback: Why the boldest choices are often misunderstood  

07:00 – Breaking language barriers: From Philly to fluent Spanish  

09:30 – Learning by immersion: How Richard mastered the call center world  

11:45 – Building with empathy: Why dignity is your best employee retention strategy  

13:10 – What we’ve lost in a post-COVID, remote-first world  

15:00 – The power of vulnerability and showing up with heart  

16:30 – How to lead 10,000+ people without losing the personal touch  

19:15 – Sales redefined: Why it's really about relationship building  

21:45 – Human connection vs automation: Will AI replace real empathy?  

23:15 – Communicating with intention, even over text  

25:10 – Entrepreneurs + sales = the mindset shift you need  

28:10 – Building communication confidence (even if you're shy)  

30:00 – Real leadership is hands-on (and sometimes includes pinball)  

32:45 – The hiring secret: Why your coming-of-age story matters more than your résumé  

34:10 – Culture building through authenticity and connection  

36:00 – Why teens can be your best team members  

37:45 – Surviving the hard days: Entrepreneurship isn’t glamorous, it’s earned  

40:00 – The mindset to keep going when you want to quit  

42:50 – Social media vs real life: Stop comparing, start building  

44:50 – What real success looks like (hint: it’s not just Lamborghinis)  

47:30 – A message to those stuck in unfulfilling jobs  

49:12 – Final thoughts + Connect with Richard

At 27 years old, Richard Blank left behind the familiar streets of Philadelphia to follow an unlikely calling — training call center workers in Costa Rica. What started as a teaching job turned into a lifelong entrepreneurial journey, building Costa Rica’s Call Center into a thriving business tht trained over 10,000 employees.

In this episode, Richard shares the heartfelt risk that changed his life, why empathy is a superpower in leadership, and how learning a second language opened doors to global success. We talk about the real challenges of building a business abroad, lessons from leading with humanity, and how staying true to your values can spark an empire.

Hosted on Acast. See acast.com/privacy for more information.