April 05, 2022

What Home Inspectors Need To Know When Considering To be Insured Or Not To Be Insured | Stephanie Jaynes From InspectorPro Insurance Breaks it down.

1 hour 53 minutes

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InspectorPro Errors & Omissions And General Liability Insurance Program. What Home Inspectors Need To Know When Considering To be Insured Or Not To Be Insured.

I am joined by Marketing director Stephanie Jaynes of Citadel Insurance services the parent company of the InspectorPro insurance program. Stephanie simplifies complex insurance and legal concepts to help home inspectors protect their livelihood and avoid unnecessary risk.

Stephanie explains the difference between E&O and General Liability insurance. Stephanie also shares the most common Errors & Omissions claims against home inspectors as well as General Liability claims against home inspectors.

What to expect when a client files a claim (demand for Money)? Are you sure you want to deal with this on your own? Waisting hours of your time and potentially turning down inspections to deal with a past inspection client.

John Laforme shares his tips about how to avoid claims and how to deal with an unhappy inspection client. Remember your customer service does not end after the inspection is over as your clients may have multiple questions weeks or months after the inspection. So pay attention to your clients concerns (do not ignore their concerns).

InspectorPro Insurance is the leading home inspection insurance provider in the nation. With a reputation built on superior claims handling and quality customer service, we give clients peace of mind. Our risk management tools work to change the litigious culture plaguing home inspection businesses by helping inspectors educate their clients and avoid claims. Our errors and omissions and general liability insurance policies are built to serve your unique business needs. Insuring with anyone else simply isn't worth the risk.

For more information, visit https://www.inspectorproinsurance.com. You can also reach them by phone (866-916-9419) and by email ([email protected]).

Some articles we referenced during the podcast include:

Top 5 Claims Against Home Inspectors

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John Laforme
Certified CREIA Inspector Member #0155263
Home Inspection Authority LLC

Former President of CREIA Mid Valley Chapter
Former Vice President of CREIA Mid Valley Chapter

Thanks For Listening

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