What is the role of a Chief Operating Officer? (and Why your Company needs a COO)

In this episode of the Process Breakdown Podcast Cameron Herold, talked about the misunderstood role of a Chief Operating Officer (COO) in a company. He revealed how the relationship between the CEO and COO in a company should be, how a company should run, and how employee-employer relationship can be made better.

He talked about the perks of being a COO, and how a proper COO can make work much more fun for everyone in the company.

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Key Resource List:

* COO Alliance

Show Notes:

0:07 – Introduction

1:00 – Dr. Weisz shares the best solution for documenting standard operating procedures, highlighting a 14-day free trial with SweetProcess.

1:50 – Jeremy introduces his guest on the show, Cameron Herold.

3:26 – Mr. Herold talks about his encounter with the CEO of SweetProcess.

4:38 – Mr. Herold talks about what the COO Alliance is and how it was founded.

10:45 – Mr. Herold explains the role of the COO, and how there should be good communication between the CEO and COO.

13:26 – He talks about how COOs should be able to learn from people outside of their organization.

16:42 – The guest speaker talks about how to treat and grow employees.

17:50 – Mr. Herold talks about two books he’s working on and a group that he’s in.

19:14 – Mr. Herold talks about the three steps he took to boost a company he was working at.

21:33 – Mr. Herold discusses an effective way to recruit and hire people who actually want to take part in your vision.

27:16 – Mr. Herold talks about how to determine whether or not a possible hiring candidate has had proper leadership training.

31:23 – The guest talks about how to trust your gut and experience.

31:43 – Mr. Herold talks about his favorite stories from his Second in Command podcast.

35:46 – The guest speaker gives information on where his books and podcasts are available for download.

39:14 – Outro

Guest Profile:

Cameron Herold is the founder of the COO Alliance, a group for COOs of companies that helps enlighten and train them further on their roles in their various companies.

Cameron has extensive experience in business growth mechanisms. He has helped multiple companies with their company’s growth and management. 

He’s also the author of five business books on Amazon.