Service Design Show

What learning design teaches us about growth / Andre Plaut / Episode #126


Listen Later

Take a guess... How much time do you invest to learn something during your week? It's a lot.
We learn all the time in order to grow as a professional, a team and an organisation.
Heck by reading this email you're learning something (hopefully).
Most learning happens organically and on the fly. Which is totally fine.
But when you deliberately want to bridge a gap in knowledge, skill or experience it's smart to design that journey.
That's where learning design comes in.
According to Andre Plaut learning should be hard but not confusing, frustrating or painful.
As you'll discover in this weeks episode there's a lot more to learning design than just coming up with training material.
It's a (strategic) design discipline that very closely related to service design.
After the conversation with Andre I got really excited about the potenial of learning design. Hope you will too.
--- [ GUIDE ] -—
00:00 Welcome to episode 126
03:50 Who is Andre
05:00 60 second rapid fire
07:45 What is learning design
11:00 The goal of learning design
19:00 Redesigning the way we work
22:30 Learning design in practice
28:30 When to design learning
33:00 Setting teams up for success
40:00 The evolution of learning design
44:00 A better business conversation
46:30 The future of learning design
49:30 Recommended resources
51:00 Final thoughts
--- [ LINKS ] ---
* https://www.linkedin.com/in/andreplaut/
* https://ahumanmachine.com/
* Workshop by Andre: Learning is Experience Design - https://www.youtube.com/watch?v=UMprxiz5rGM
* Square wheels cartoon - https://performancemanagementcompanyblog.com/tag/cartoon-too-busy/
Books:
* John Marshall: Definer of a Nation - https://amzn.to/3w1y9mD
* Design for How People Learn - https://amzn.to/3y2Y2nJ
* Making Conversation - https://amzn.to/3hh1K7f
--- [ HOW TO EXPLAIN SERVICE DESIGN ] ---
Learn what it takes to get your clients, colleagues, managers, CEOs and even grandmas as excited about service design as you are.
https://servicedesignshow.com/free-course
...more
View all episodesView all episodes
Download on the App Store

Service Design ShowBy Service Design Show

  • 4.6
  • 4.6
  • 4.6
  • 4.6
  • 4.6

4.6

11 ratings


More shows like Service Design Show

View all
HBR IdeaCast by Harvard Business Review

HBR IdeaCast

1,828 Listeners

UI Breakfast: UI/UX Design and Product Strategy by Jane Portman

UI Breakfast: UI/UX Design and Product Strategy

137 Listeners

10% Happier with Dan Harris by 10% Happier

10% Happier with Dan Harris

12,513 Listeners

Uutisraportti podcast by Helsingin Sanomat

Uutisraportti podcast

10 Listeners

Creative Confidence Podcast by IDEO U

Creative Confidence Podcast

124 Listeners

The Human Centered Design Podcast | Service Design & UX by The Human Centered Design Network

The Human Centered Design Podcast | Service Design & UX

15 Listeners

Design Better by The Curiosity Department, sponsored by Wix Studio

Design Better

322 Listeners

The Diary Of A CEO with Steven Bartlett by DOAC

The Diary Of A CEO with Steven Bartlett

6,978 Listeners

Feel Better, Live More with Dr Rangan Chatterjee by Dr Rangan Chatterjee: GP & Author

Feel Better, Live More with Dr Rangan Chatterjee

4,032 Listeners

The Happiness Lab with Dr. Laurie Santos by Pushkin Industries

The Happiness Lab with Dr. Laurie Santos

14,388 Listeners

Think Fast Talk Smart: Communication Techniques by Matt Abrahams, Think Fast Talk Smart

Think Fast Talk Smart: Communication Techniques

795 Listeners

Hard Fork by The New York Times

Hard Fork

5,432 Listeners

Huberman Lab by Scicomm Media

Huberman Lab

28,259 Listeners

Product Thinking by Melissa Perri

Product Thinking

144 Listeners

HBR On Leadership by Harvard Business Review

HBR On Leadership

151 Listeners