In the first of our new series of expert fireside chats Ian speaks to Steve Coppard, Group Director Debt Policy and Strategy at @Arum and @Just, to discuss:

- How they got into the debt industry

- How the industry has changed and the parts they have played in championing these changes

- How do we as an industry do more to help customers

Future Leaders was created with one clear goal in mind — to make our future a fairer, more equal, more diverse place. For more information check out www.futureleadersmentoring.com.

In this episode Ian chats with Nina White Director of Financial Customer Care Thames Water. As leaders sometimes we can focus on the big things (and Nina does)......but Nina tells us how the smaller more subtle behaviours can make all the difference.

Future Leaders was created with one clear goal in mind — to make our future a fairer, more equal, more diverse place. For more information check out www.futureleadersmentoring.com.

In this episode Ian chat with Alison. What an amazing career and story she tells.

Future Leaders was created with one clear goal in mind — to make our future a fairer, more equal, more diverse place. For more information check out www.futureleadersmentoring.com.

Quality of mind and the power of though is explored in this podcast with expert Piers Thurston and experienced leaders Helen Gillett and Andy Caulton. If you have ever wondered about your quality of mind then this is the podcast for you.

Future Leaders was created with one clear goal in mind — to make our future a fairer, more equal, more diverse place. For more information check out www.futureleadersmentoring.com.

This time Ian chats with Colin Bradshaw, a marketing and data guru and leader. This podcast includes some amazing insights from Colin.

Future Leaders was created with one clear goal in mind — to make our future a fairer, more equal, more diverse place. For more information check out www.futureleadersmentoring.com.

This time Ian chats with Mark Huxley, who we can comfortably describe as a super power and influential person in the Insurance industry. What a cracker this episode is...we had to extend the recording time to fit it all in.

Future Leaders was created with one clear goal in mind — to make our future a fairer, more equal, more diverse place. For more information check out www.futureleadersmentoring.com.

In this episode Ian chats with Stephen about how he combines his love of community with his desire to enable technology to do the heavy lifting. An enlightening chat.

Future Leaders was created with one clear goal in mind — to make our future a fairer, more equal, more diverse place. For more information check out www.futureleadersmentoring.com.

In this podcast Ian chats with Christina Renshaw Head of Collections for Valda Energy. We hear how she started in collections and why continuous development is key to her success (and her teams)

Future Leaders was created with one clear goal in mind — to make our future a fairer, more equal, more diverse place. For more information check out www.futureleadersmentoring.com.

This week Ian chats with Helen Gillett. A true purpose driven leader that balances life and work. She talks about her incredible journey to the executive suite and she shares what she has learnt along the way.

Future Leaders was created with one clear goal in mind — to make our future a fairer, more equal, more diverse place. For more information check out www.futureleadersmentoring.com .

This week Ian chats with Laura Sandys OBE about her life and leadership lessons. Laura has led an incredible life thus far and is still challenging herself to learn more and help people. An amazing lady !

Future Leaders was created with one clear goal in mind — to make our future a fairer, more equal, more diverse place. For more information check out www.futureleadersmentoring.com.