Unsurprisingly, AI has touched every sphere of society and economy, and the destination management industry isn’t the exception. 

In this episode, Cara and Ashley dive into the growing role of artificial intelligence in destination management and how far the AI disruption in the industry is getting. They explore how AI can streamline event logistics, enhance creativity, and improve personalization—but also where it falls short and why it can never (or at least not yet) replace the human experience. 

In this episode:

• The rapid adoption of AI in event planning (50% of planners plan to use AI by 2025)
• The role of AI tools like ChatGPT, MidJourney, and Microsoft Copilot in DMC operations
• Why event planners still need human expertise for execution and real-time problem-solving