What's Happening at Work

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In this episode of What's Happening at Work, we dive deep into the critical topic of self-worth in the workplace with expert Randy Haveson. What happens when people are expected to serve, perform, smile, and create great experiences for others while their own resilience is being depleted?

In this episode of The Resilience Catalyst Show, Joyce Odidison speaks with Randy Haveson, founder of WORTH@WORK, about burnout, confidence, service, retention, and what happens when employees stop feeling valued at work.

Randy helps organizations build confidence, reduce burnout, improve retention, and create stronger service cultures. Together, Joyce and Randy explore the connection between worth, resilience, emotional labor, frontline service, leadership, and workplace culture.

Joyce also shares her resilience depletion lens and explains why organizations need to measure, map, and build resilience before burnout, disengagement, conflict, and turnover take over.

Key takeaways:
00:00 Introduction to self-worth at work
00:30 The importance of feeling valued
01:00 Insights from Randy Haveson's journey
02:00 The impact of burnout on employees
03:00 Strategies for leaders to enhance team morale
04:00 The role of self-care in workplace resilience

Does your job affect your sense of self-worth? Share your thoughts in the comments!

Subscribe for more insights on workplace dynamics and resilience strategies.

Learn more about Randy Haveson and WORTH@WORK:https://www.worthatwork.comConnect with Randy on LinkedIn:https://www.linkedin.com/in/randy-haveson/

Learn more about Joyce Odidison and WIS®RQ:https://www.interpersonalwellness.com

#WorkplaceWellness #SelfWorth #Resilience

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In this episode of What's Happening at Work, we dive into the hidden biological costs of workplace load with expert Sue McKinley. Discover why high performers are feeling overwhelmed and how to address chronic stress effectively. 

Sue McKinley is the founder of Wellness System Roadmap. 

She spent more than 20 years as a management and executive consultant, helping organizations navigate large-scale transformational change. Her work focused on systems, capacity, friction, transition, and what it takes to help people move from where they are to where they need to be. 

After her youngest son developed a serious chronic illness the medical system could not explain, Sue began applying the same systems logic she had used in organizational change to human health. That experience led her into a second career in systems health. 

Today, Sue helps leaders understand why workforce health challenges are systems problems first, and what it takes to change the conditions that contribute to burnout, chronic load, and depletion. 

Key takeaways: 

• Understand the systemic issues causing workplace stress.
• Learn about the importance of recovery for high performance.
• Explore practical strategies to reduce load and increase capacity.

Timestamps:
 00:00 Introduction
 00:30 The hidden costs of workplace load
 01:25 Meet Sue McKinley
 02:00 The impact of chronic stress
 03:00 Sue's personal journey
 04:00 Strategies for reducing workplace load
 05:00 Importance of recovery
 06:00 How organizations can support wellness
 
What's your biggest challenge with workplace stress? Drop it in the comments!
 
Subscribe for weekly insights on workplace wellness and resilience.
 
#WorkplaceWellness #ChronicStress #Resilience
 
Learn more about Sue McKinley and Wellness System Roadmap:
 https://wellnesssystemroadmap.com

Connect with Sue on LinkedIn:
https://www.linkedin.com/in/sue-mckinley-lhp-cch-4642092/

Watch Sue on YouTube:
https://www.youtube.com/@WellnessSystemRoadmap

Learn more about Joyce Odidison and WIS®RQ:
https://www.interpersonalwellness.com

Website:
https://wellnesssystemroadmap.com

LinkedIn:
https://www.linkedin.com/in/sue-mckinley-lhp-cch-4642092/

YouTube:
https://www.youtube.com/@WellnessSystemRoadmap

TikTok:
https://www.tiktok.com/@wellnesssystemroadmap
 

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What happens when leaders believe they are communicating clearly, but employees are experiencing confusion, frustration, and disconnect? 

In this episode of What’s Happening at Work Podcast, Joyce Odidison speaks with Joe Patneaude, Leadership Advisor and Organizational Alignment Strategist with JP Coaching, about the gap between leadership perception and employee reality. 

Joe brings a 25-year career perspective spanning the mailroom to the C-suite. He helps leaders create alignment, strengthen communication, and build sustainable growth through people-first leadership and operational clarity. 

Together, Joyce and Joe explore leadership blind spots, communication gaps, operational clarity, trust, culture, and why workplace problems often exist long before leaders become aware of them. 

Joyce also shares her resilience depletion lens and explains why organizations need to measure, map, and build resilience before burnout, conflict, disengagement, and turnover take over. 

Joyce also talks about her upcoming book, Cracking the Code on Your Resilience, launching August 12th. The book explores the resilience anchors humans need to rebuild in order to retain human wisdom in the age of AI. 

Learn more about Joe Patneaude and JP Coaching: 

• https://jpcoachingnow.com 
• Connect with Joe on LinkedIn: 
• https://www.linkedin.com/in/joepatneaude/ 
• Watch JP Coaching on YouTube: 
• https://www.youtube.com/@JPCoachingNow 

 Connect with the Host

Learn more about Joyce Odidison Host:

• https://www.interpersonalwellness.com 
• Interpersonal Wellness Services: 
• https://www.interpersonalwellness.com 
• Joyce Odidison: 
• https://www.joyceodidison.com 
• WIS®RQ / Resilience Platform: 
• https://wisresilience.com 
• Currency of Resilience Community: 
• https://www.joyceodidison.com/community 

 #Leadership #WorkplaceCulture #EmployeeEngagement 

 Subscribe for more insights on leadership and workplace dynamics. 

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Unlock the secrets of effective leadership in the AI age! In this episode of What's Happening at Work Podcast, we dive into the human side of leadership with Maren Perry, founder and CEO of Arden Coaching. Discover how leaders can navigate uncertainty, build resilience, and foster meaningful connections in their teams.

Key takeaways:
* The importance of communication during uncertain times.
* How to align leadership development with business objectives.
* Strategies for fostering a growth mindset in organizations.
* The role of emotional intelligence in effective leadership.
Timestamps:00:00 Introduction00:30 Meet Maren Perry01:00 The human side of leadership02:00 Resilience in uncertainty03:00 Communication strategies for leaders04:00 Aligning training with business goals05:00 The importance of mindset in leadership06:00 Building trust and connection07:00 The impact of AI on leadership08:00 Final thoughts on leadership development
What's your biggest challenge with leadership in today's fast-paced world? Drop it in the comments!
Subscribe for weekly insights on leadership and resilience.
#LeadershipDevelopment #Resilience #AI

Connect with Maren:
Website: https://www.ardencoaching.comMaren LinkedIn: https://www.linkedin.com/in/marenperry/Arden LinkedIn: https://www.linkedin.com/company/arden-coachingYouTube: https://www.youtube.com/c/ArdencoachingInstagram: https://www.instagram.com/arden.coaching/Facebook: https://www.facebook.com/ardencoaching/


The Currency of Resilience:
* ◼️Be the first to hear about Joyce’s new book - https://www.joyceodidison.com/cracking-the-code-on-your-resilience◼️Book Joyce’s Compelling Keynote: https://www.joyceodidison.com/◼️Get coached by Joyce: https://www.joyceodidison.com/coaching 
* ◼️Get email updates: https://interpersonalwellness.com/newsletter/◼️Follow Joyce: https://www.joyceodidison.com/links
* ◼️Purchase Joyce’s books here: https://www.joyceodidison.com/books

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 In this episode, Joyce Odidison speaks with keynote speaker, coach, and Choice Management® expert Paula Houlihan about the hidden pressure carried by high achievers and the choices that can either strengthen or quietly deplete resilience.

After years of succeeding in a demanding corporate career, including negotiating multimillion-dollar litigation cases as a senior claims specialist, Paula received a life-changing medical diagnosis that forced her to reconsider the true cost of success.

Today, she helps high performers, leaders, and organizations take the stress out of success without lowering their standards or losing their ambition.

Paula and Joyce explore how automatic decision-making contributes to stress, burnout, declining energy, and unhealthy workplace patterns. They also discuss how leaders can become more intentional about their choices, respond to change with greater confidence, and create cultures where productivity and well-being can thrive together.

In this conversation, you will discover:

• Why high performers often ignore the earliest signs of resilience depletion
• How everyday choices affect stress, energy, performance, and relationships
• Why success and well-being should not be competing priorities
• How Paula’s Choice Management® model supports clearer decisions
• What leaders can do to build healthier, more resilient workplace cultures

This episode is for HR leaders, executives, managers, team leaders, and high-performing professionals who want to achieve meaningful results without allowing chronic stress to become the price of success.

Key takeaways: 

• Understanding how stress impacts decision-making
• The importance of self-awareness in high performance
• Strategies to interrupt reactive patterns
• The role of organizational culture in burnout

Timestamps:
00:00 Introduction
00:30 Meet Paula Houlihan
01:09 The high performing trap
02:09 Understanding decision fatigue
03:50 The impact of stress on choices
05:13 Strategies for high performers
07:35 The importance of sharing stories
09:21 Overcoming resistance in decision-making
11:49 The role of self-awareness
13:50 The impact of multitasking
15:38 The importance of boundaries
18:32 The nine dimensions of life
30:50 Final thoughts and advice

What's your biggest challenge with maintaining resilience? Drop it in the comments!

Subscribe for more insights on resilience and high performance.

Connect with Paula here: 

• Website: https://www.paulahoulihan.com
•  LinkedIn: https://www.linkedin.com/in/paulahoulihan/
•  YouTube: https://www.youtube.com/@PaulaHoulihan
•  Media Page: https://paulahoulihan.com/meeting-professionals/

 The Currency of Resilience: 

• ◼️Be the first to hear about Joyce’s new book - https://www.joyceodidison.com/cracking-the-code-on-your-resilience
  ◼️Book Joyce’s Compelling Keynote: https://www.joyceodidison.com/
  ◼️Get coached by Joyce: https://www.joyceodidison.com/coaching 
• ◼️Get email updates: https://interpersonalwellness.com/newsletter/
  ◼️Follow Joyce: https://www.joyceodidison.com/links
• ◼️Purchase Joyce’s books here: https://www.joyceodidison.com/books

Sponsors:
Interpersonal Wellness Services Inc - https://interpersonalwellness.com/
WISⓇRQ Resilience Intelligence Platform - https://interpersonalwellness.com/free-resilience-index/
The Conflict Clarity Course: Get up to 40% off Joyce’s Conflict Clarity Course https://wisresilience.interpersonalwellness.com/courses/conflict-clarity-course
 
#Resilience #HighPerformance #MentalHealth

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Master the art of calm in chaos. JOHN ANTRIM, a former hostage negotiator turned communication coach, shares how listening skills, like paraphrasing and body language, can transform tense moments into opportunities for connection and resolution. Whether in high-stakes negotiations or everyday conflicts, these tools are essential for leaders, parents, and professionals battling stress, impatience, and miscommunication.

You'll discover how early life lessons in reading body language laid the foundation for high-stakes hostage negotiations, practical techniques for de-escalating tension: active listening, the rule of two, and intentional responding, the role of empathy and credibility in influencing others and building trust, and how to recognize and respond to warning signs of escalation through physical cues, strategies to adapt negotiation tactics in the digital age, improving clarity in emails and texts. 

In a world overwhelmed by noise and stress, these insights offer a pathway to calmer, more effective communication, saving relationships, boosting influence, and preventing conflict before it explodes. Perfect for managers, parents, team leads, or anyone seeking to lead with greater empathy and clarity in every conversation.

John Antrim, a veteran police hostage negotiator and expert in conflict resolution, brings real-world experience and proven frameworks. His work emphasizes that listening, truly intentional listening, is the secret weapon for de-escalating and building trust.
If you want to respond instead of react, influence without force, and turn tension into connection, this episode is your essential guide. Learn how a few simple shifts in communication can change your entire approach, whether at work, home, or in your community.

Timestamps:
00:00 - How talking can resolve conflicts before escalation

02:01 - Learning communication skills from childhood experiences

03:05 - Applying police negotiation techniques to everyday life

04:45 - Managing emotions in large families and tense situations

05:56 - Tactics for disarming hostility through humor and understanding

09:23 - The key role of active listening beyond hostage situations

10:18 - Conflict resolution principles applicable to business and leadership

11:52 - The difference between hearing and active listening

12:19 - Paraphrasing and mirroring to build rapport and credibility

13:45 - Recognizing escalation signs: body language cues

14:16 - The impact of depleted resilience on communication and conflict

15:27 - Setting small, attainable goals to manage stress

16:43 - Responding versus reacting in conflict situations

21:21 - How deliberate pausing can prevent escalation

24:38 - Critical moments in crisis negotiation and the power of listening

26:26 - Using empathy to influence and de-escalate

27:09 - Signs of escalation and body language indicators

28:44 - De-escalation techniques when tension rises

30:15 - The importance of treating others with respect in every interaction

32:13 - Communicating effectively in the digital age to prevent misunderstandings

34:31 - Key takeaway: Listening and de-escalation as tools for influence

Learn more about John Antrim:

https://www.negotiatorsedge.com – John Antrim's official website for training and coaching

LinkedIn: http://www.linkedin.com/in/john-antrim-676084382 

The Currency of Resilience:
◼️Be the first to hear about Joyce’s new book - https://www.joyceodidison.com/cracking-the-code-on-your-resilience
◼️Book Joyce’s Compelling Keynote: https://www.joyceodidison.com/
◼️Get coached by Joyce: https://meetings-na3.hubspot.com/joyce-odidison
◼️Get email updates: https://interpersonalwellness.com/newsletter/
◼️Follow Joyce: https://www.joyceodidison.com/links

◼️Purchase Joyce’s books here: https://www.joyceodidison.com/books

Sponsors:
Interpersonal Wellness Services Inc - https://interpersonalwellness.com/
WISⓇRQ Resilience Intelligence Platform - https://interpersonalwellness.com/free-resilience-index/
The Conflict Clarity Course: Get up to 40% off Joyce’s Conflict Clarity Course https://wisresilience.interpersonalwellness.com/courses/conflict-clarity-course

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"People don't leave jobs, they leave leaders." Leading business strategist JOE ROCKEY reveals the science of building elite work relationships, why the "Golden Rule" is failing your management style, and how to identify "Rust Out" before it destroys your team's productivity.

Joe Rockey has built 29 businesses and is an expert in HR and leadership dynamics. He specializes in fixing the "engagement problem" by teaching leaders how to move beyond individual quotas to collective team success. In this episode of What's Happening at Work, Joe joins host Joyce Odidison (MCC) to discuss the shift from solopreneur to effective leader.

They explain:
◼️ Why "treating people the way you want to be treated" is a management myth.
◼️ The "Rust Out" phenomenon: How to handle employees who have become disillusioned and toxic.
◼️ How to separate your personal identity from the business's relationship with its staff.
◼️ The secret to getting employees to "run through walls" for your vision.
◼️ Why the "F-words" (Family, Fears, Future) are essential to workplace communication.

Timestamps:
00:00 Intro: Do People Leave Jobs or Leaders?
02:27 Meet Joe Rockey: The Man Who Built 29 Businesses
03:43 The Two Most Important Relationships in Any Business
05:34 Learning from the "Ugly Side": Joe’s Story with Bad Bosses
07:25 The Kindergarten Lie: Why the Golden Rule Doesn’t Work at Work
09:47 How to "Translate" Your Communication for Different Employees
11:00 Ending Individual Competition with Team-Based Incentives
12:52 The Solopreneur’s Trap: Moving from a "Job" to a Business
15:30 Why 75% of Employees Don't Feel Valued (And How to Fix It)
17:03 Tactical Tips: Using Virtual Backgrounds to Change the Conversation
19:55 The Remote Leadership Struggle: Connecting with a Global Team
20:07 Burned Out vs. Rusted Out: Identifying the Silent Team Killer
21:46 Paycheck vs. Purpose: What Really Motivates Your Staff?
25:14 Personal vs. Professional: Understanding the Business Identity
27:40 Corporate Stewardship: Being a Good Manager of Time and Money
29:22 Elite Business Cruises: Aligning Teams for Success

Learn more about Joe Rockey:

LinkedIn: https://www.linkedin.com/in/joerockey/

Website - https://www.EliteBusinessCruises.com

The Currency of Resilience:
◼️Be the first to hear about Joyce’s new book - https://www.joyceodidison.com/cracking-the-code-on-your-resilience

◼️Book Joyce’s Compelling Keynote: https://www.joyceodidison.com/

◼️Get coached by Joyce: https://meetings-na3.hubspot.com/joyce-odidison

◼️Get email updates: https://interpersonalwellness.com/newsletter/

◼️Follow Joyce: https://www.joyceodidison.com/links

◼️Purchase Joyce’s books here: https://www.joyceodidison.com/books


Sponsors:
Interpersonal Wellness Services Inc - https://interpersonalwellness.com/WISⓇRQ Resilience Intelligence Platform - https://interpersonalwellness.com/free-resilience-index/The Conflict Clarity Course: Get up to 40% off Joyce’s Conflict Clarity Course https://wisresilience.interpersonalwellness.com/courses/conflict-clarity-course

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In a world of increasing loneliness, polarization, and social isolation, where does work fit in? Can our jobs be part of the solution? My guest today, Todd Levinson, believes the answer is a resounding yes.

Todd is the Co-founder of MATR & Co-host of the Healing Race podcast, a platform designed to build strong, meaningful relationships. Drawing from his personal family history with the Holocaust, he shares why he is so passionate about creating connection and fighting the "dehumanization" that can happen in society and our workplaces. We discuss how technology like AI and social media can create disconnection and why building genuine human bonds is the key to our well-being and resilience.

This is a conversation for anyone who believes work can and should be more human.

In this episode, you will learn:
► The single strongest predictor of long-term health and happiness (it's not what you think).
► How building relationships is the antidote to scapegoating and "us vs. them" thinking.
► Why retreats provide a temporary high, but consistent daily practice creates real change.

✅ How to move from surface-level connectivity to deep, resilient connection.

Connect with Todd Levinson: https://www.matr.today/companies
LinkedIn: http://linkedin.com/feed/toddlevinson

#HumanConnection #Loneliness #WorkplaceRelationships #MentalHealth #Resilience #Community

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As you ascend in your career, finding a trusted, objective confidant becomes nearly impossible. You're constantly navigating political landscapes, managing difficult peers, and making critical decisions in a state of executive function all day long, and it's leading to burnout.

My guest, Corinne Gavlinski, has been in your shoes. As a former executive turned private talk partner for senior leaders, she understands this lonely reality. In this episode, she provides a strategic guide for navigating the C-suite. We discuss perspective-building, managing your team when you're stretched thin, and the crucial importance of having a thinking partner.

This is an essential conversation for any senior leader who feels the weight of their role and is looking for practical strategies to lead with resilience.

This strategic conversation covers:
► How to gain perspective when you're too "in it" and emotional.
► The danger of homogenizing your team members when you're stressed.
► Why your recovery from a mistake is more important than the mistake itself.
► The single most important job of a leader (Hint: It's not just about hitting targets).

Connect with Corinne Gavlinski: 

• LinkedIn: https://www.linkedin.com/in/corinnegavlinski/
• Website URL: http://thegavgroup.com

#ExecutiveBurnout #LeadershipDevelopment #CSuite #ThinkingPartner #Resilience #WhatIsHappeningAtWork

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Effective leadership isn't a personal attribute; it's a system's failure or success. In this thought-provoking conversation, systems thinker and leadership coach Tyler Clapp joins me to explore the deeper structures that enable or hinder a leader's success.

We discuss how a leader's discernment operating system, the way they recognize signals and form conclusions, is a system that can be upgraded. We connect this to my work on Resilience Anchors (self-esteem, purpose, values), and how these internal systems form the foundation of a leader's ability to pivot and adapt with confidence.

If you're ready to move beyond surface-level leadership tips and understand the underlying mechanics of what makes a leader truly resilient and effective, this is the episode for you.

Discover:
► The difference between a "personal failure" and a "systems failure" in leadership.
► How to build the "resilience anchors" needed to navigate ambiguity.
► The "put your oxygen mask on first" principle for leaders.
► A powerful story about how a simple change from a CEO shifted an entire company culture.
► The crucial link between a leader's internal resilience and their team's performance.

Connect with Tyler Clapp: https://www.divedeepdevelopment.com

👇 Question for you:
What is the ONE non-negotiable "Resilience Anchor" you use to keep your cool when everything else is shifting? Share your go-to practice in the comments!

#SystemsThinking #Resilience #LeadershipMindset #EmotionalRegulation #OrganizationalCulture

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