What's Your Ethos
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What's Your Ethos episodes

  • Spike Lipkin of NewFront - HighTech, HighTouch Insurance

    Welcome to episode four of the What’s Your Ethos podcast. In each episode, we focus on topics affecting the life insurance industry, its challenges, and innovations. What’s Your Ethos provides a space to hear from thought leaders in the insurance industry today.

    In this episode, host Peter Colis, CEO of Ethos, welcomes Spike Lipkin, CEO and Co-founder of NewFront Insurance. NewFront is transforming the delivery of risk management, employee experience, insurance, and retirement solutions by building a modern insurance platform.

    Prior to Newfront, Spike was one of the first employees at Opendoor and an investor at Blackstone, where he served on the startup team that built Invitation Homes into the largest owner of single-family real estate in the United States. At both Opendoor and Blackstone, Spike experienced the pain of buying and managing insurance and was inspired to help build a more modern solution. Spike grew up in Colorado and received degrees from the University of Pennsylvania (BA), Cambridge (MA), and Stanford (MBA).

    Leading insurtech company NewFront has over 750 employees, 120 brokers, and serves 10K clients across 20 industry and service groups. The firm is recognized as the industry leader in providing insurance and risk management solutions to VC-backed technology and life science companies. They help companies scale, function as an advocate, and help clients understand the unique risks inherent in their business. 

    The What’s Your Ethos podcast is brought to you by Ethos Insurance and is hosted by Ethos’ CEO Peter Colis. In each episode, Peter sits down with some of the life insurance industry’s biggest movers and shakers. You’ll hear them talk through their biggest breakthroughs, business insights, and leadership challenges — and get to know them on a more personal level. 

    Founded in 2016, Ethos is a technology company providing access to instant, accessible life insurance online. Ethos’ mission is to help millions protect their families with access to simple, affordable life insurance. The company has redesigned the application process from start to finish to ensure the customer always comes first. Ethos offers flexible coverage options, access to valuable online tools, and a team of licensed agents ready to help you through it all. Ethos always puts the customer first. 

    Discussion points:

    • Spike stumbled into his insurance career
    • Why build in the commercial insurance space?
    • Advantages to building your company’s own technology
    • Newfront’s growth strategy, client acquisition and employee recruiting
    • What Newfront is today
    • Structured data in insurance
    • Merger with ABD on the West Coast
    • Raising capital, organic growth, and a view to the next ten years
    • Spike’s philosophy as a leader, working with a coach
    • Most/Least appealing parts of his job
    • Balancing metrics with growth
    • Lightning round personal questions
    • Resources:

      Spike Lipkin LinkedIn

      Newfront Insurance

      Peter Colis LinkedIn

      Ethos Life Insurance

       

      34 min
    • The Fresh-Squeezed Tech of Lemonade Insurance with CEO Daniel Schreiber

      Welcome to episode three of the What’s Your Ethos podcast. In each episode, we focus on topics affecting the life insurance industry, its challenges, and innovations. What’s Your Ethos provides a space to hear from thought leaders in the insurance industry today. 

      In this episode, host Peter Colis, CEO of Ethos, welcomes Daniel Schreiber, CEO and Co-founder of Lemonade, a licensed insurance carrier powered by AI and behavioral economics. Daniel shares his views on Lemonade’s multi-product strategy, innovation across the customer buying journey, uses of AI and behavioral economics, and public company leadership. 

      With 1.8M customers and $625M in premiums in force, Lemonade employs bots and machine learning to eliminate paperwork and provide instant everything. The company is a Certified B-Corp -  where underwriting profits can be donated to nonprofits. Lemonade is remaking insurance as a social good, rather than a necessary evil. Lemonade’s Giveback has given over $4 million to non-profit organizations around the world.

      The What’s Your Ethos podcast is brought to you by Ethos Insurance and is hosted by Ethos CEO Peter Colis. In each episode, Peter sits down with some of the life insurance industry’s biggest movers and shakers. You’ll hear them talk through their biggest breakthroughs, business insights, and leadership challenges — and get to know them on a more personal level. 

      Founded in 2016, Ethos is a technology company providing access to instant, accessible life insurance online. Ethos’ mission is to help millions protect their families with access to simple, affordable life insurance. The company has redesigned the application process from start to finish to ensure the customer always comes first. Ethos offers flexible coverage options, access to valuable online tools, and a team of licensed agents ready to help you through it all. Ethos always puts the customer first. 

      Discussion points:

      • Deciding to start Lemonade- Daniel's story
      • Overview of Lemonade’s model, name, and tech
      • Obstacles to Lemonade’s formation 
      • The value of vertical integration as a carrier
      • Core business advantages - tech is primary
      • Strategy - potential for customers to carry multiple products/policies
      • Acquisition of Metromile for auto insurance
      • Fee structures and giving back
      • Machine learning vs. predictive analytics, eliminating bias and stereotypes
      • Going public has not changed leadership’s focus
      • Balancing growth and metrics - constantly changing priorities
      • Daniel’s leadership style - conductor and thought partner
      • Resources:

        Daniel Schreiber LinkedIn

        Lemonade Website

        Peter Colis LinkedIn

        Ethos Life Insurance

        55 min
      • Diversification as a Strategy - Bill Lester CEO of Ameritas

        In this episode, host Peter Colis, CEO of Ethos, welcomes Bill Lester, President and CEO of Ameritas Insurance. Ameritas has been in business for 130 years and serves 5.3 million customers. Ameritas offers insurance, financial services, and employee benefits, helping people plan well and enjoy life. As a mutual-based organization, Ameritas isn’t obligated to Wall Street analysts and stockholders.

        Bill Lester was elected President & CEO of Ameritas in January 2020. He serves as chair of the board of directors for the Ameritas Life Insurance Corp. and serves on the boards of multiple organizations including Ameritas Mutual Holding Company, the Lincoln Chamber of Commerce, and United Way. Lester began his career with Ameritas in 1983 as a securities analyst with Ameritas Investment Advisors and has held key positions throughout the organization. He is a Seward, Nebraska, native with a business degree from the University of Nebraska-Lincoln.

        The What’s Your Ethos podcast is brought to you by Ethos Insurance and is hosted by Ethos’ CEO Peter Colis. In each episode, Peter sits down with some of the life insurance industry’s biggest movers and shakers. You’ll hear them talk through their biggest breakthroughs, business insights, and leadership challenges — and get to know them on a more personal level. 

        Founded in 2016, Ethos is a technology company providing access to instant, accessible life insurance online. Ethos’ mission is to help millions protect their families with access to simple, affordable life insurance. The company has redesigned the application process from start to finish to ensure the customer always comes first. Ethos offers flexible coverage options, access to valuable online tools, and a team of licensed agents ready to help you through it all. Ethos always puts the customer first. 

        Discussion points:

        • How Bill came to spend nearly 4 decades with Ameritas
        • Bill’s dad protected their family with insurance when he died young and unexpectedly
        • Sense of personal accomplishment - growth over his tenure
        • Ameritas’ annual 10 percent growth is extremely high for this industry
        • Retirement and employee financial planning at Ameritas
        • Challenging times - mergers and acquisitions, recessions
        • Ameritas’ core businesses
        • Ameritas’ diversification is a difficult business model
        • Winning customers in today’s market
        • Distribution - what is necessary for success?
        • Looking forward - product categories
        • Building the company culture
        • A day in the life of an Ameritas CEO
        • Bill’s management style 
        • Ameritas’ ‘north star’
        • Lightning round personal questions
        • Resources:

          Bill Lester LinkedIn

          Ameritas

          Peter Colis LinkedIn

          Ethos Life Insurance

          56 min
        • CEO of Legal & General America, Mark Holweger - Dominating Term Life Insurance

          Welcome to the first episode of the What’s Your Ethos podcast. In each episode, we’ll focus on topics affecting the life insurance industry, its challenges, and innovations, and we will provide a space to hear from thought leaders in the insurance industry today. 

          For our first episode, host Peter Colis, CEO of Ethos, welcomes Mark Holweger, President and CEO of Legal and General America (a UK-based company), the largest issuer of term life insurance in the U.S. Mark discusses their single product focus, innovation across the customer buying journey, recruiting with a mission of protecting families, and as an unexpected bonus - secrets to cooking delicious curries!

          Mark has been in the insurance industry for three decades, in both the European and US markets. As the President and CEO of Legal & General America, he is responsible for the day-to-day operations of the business and continued service excellence, distribution expansion and achievement of the digital transformation strategy. Prior to working at LGA, he was Managing Director of Partnerships at Legal & General Insurance in the UK. Mark serves as a Board Member of LIDMA (Life Insurance Direct Marketing Association), he’s on the Forum 500 Board of Governors for ACLI (American Council of Life Insurers) and is a director on the boards of Banner Life Insurance Company and William Penn Life Insurance Company of New York. Prior to joining Legal & General, Mark was a co-founder of Coverwise.com, an International digital insurance broker, and held various senior roles at other insurers including RSA Insurance Group UK.

          The What’s Your Ethos podcast is brought to you by Ethos Life and is hosted by Ethos’ CEO Peter Colis. Founded in 2016, Ethos is a technology company making it easier than ever for everyone to protect their families with life insurance online, in minutes, without any medical exams. Ethos has created the insurance industry's most advanced proprietary technology, eliminating the traditional barriers to life insurance by developing instant and accessible products.

          Discussion points:

          • Mark’s backstory and journey from Wrexham, Wales to P&C companies, to Legal & General
          • The CEO role at Legal & General and moving to the US
          • Biggest accomplishments - only achievable because of your customers and teams
          • Legal & General - its products and business model
          • No more paper/going digital, utilizing data, and reducing inconveniences for the customer
          • Changes coming in the future - tech and data continue to make things faster and easier
          • Term life is like a life jacket at sea
          • Legal & General’s employees - a small, efficient group in relation to some other giants
          • Day-to-day leadership and teamwork - pushing and challenging each other, communication, listening
          • Mark’s most and least favorite aspects - the people, and having to travel so much
          • Technology and digital provide a challenge in cultures - to both the customers and agents
          • Lightning round questions
          • Self-responsibility
          • Resources:

            Mark Holweger LinkedIn

            Legal & General America

            Peter Colis LinkedIn

            Ethos Life Insurance

            44 min
          • Welcome to - What's your Ethos?

            Join Peter Colis, CEO and co-founder of Ethos, as he sits down with some of the life insurance industry’s biggest movers and shakers. Hear them talk through their biggest breakthroughs, business insights, and leadership challenges — and get to know them on a more personal level. Founded in 2016, Ethos is a technology company providing access to instant, accessible life insurance online.

            2 min

          About What's Your Ethos

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          Join Peter Colis, CEO and co-founder of Ethos, as he sits down with some of the life insurance industry’s biggest movers and shakers. Hear them talk through their biggest breakthroughs, business…