When you get the right people in a room (or in most cases today, on a video call), magical things can happen. New ideas are shared and new opportunities are discovered. But make no mistake, the "right people" doesn't mean the "same people." As CEO of The Medici Group, Frans Johansson spends his days consulting with business leaders on the value of Diversity, Equity & Inclusion (DE&I), and how they support business differentiation and growth. He founded the business following the release of his 2004 book, The Medici Effect: What Elephants and Epidemics Can Teach Us About Innovation. The book drove home one key point, according to Johansson: “Diversity drives innovation. When you bring together different perspectives, you have a better shot at breaking new ground.”

During this special episode, Johansson sits down with host Alicia Esposito to discuss how:

• DE&I has evolved with the pandemic and Black Lives Matter movement;
• Diverse teams impact organizations' ability to innovate and differentiate; and
• A commitment to diversity can impact talent acquisition, retention and loyalty.

RELATED LINKS

• Learn more about Frans Johansson and his work
• Buy his books
• Book him for one of your events

Retail TouchPoints is lucky to have Frans as a speaker during the Retail Innovation Conference Online Experience, which is taking place Oct. 13-14. All podcast listeners have access to a special offer: 25% off an All-Access Pass! Just register using: pod.ric20.online