Windshield Time

When Holiday Grace Runs Out: The Reset Every Technician Faces


Listen Later

The holidays change everything. Customers are more patient. Mistakes get forgiven. Standards quietly soften.

Then January hits...and all of that disappears.

In this episode of Windshield Time, Chris Elmore and Noel Tarter break down what technicians experience every year but rarely talk about: the holiday hangover.

Not the fun kind. The professional one.

You'll learn:

  • Why customer behavior shifts sharply after the holidays

  • How financial stress and overspending show up in service calls

  • Why techs feel more pressure, frustration, and urgency in January

  • How lowered holiday standards create post-season problems

  • Why awareness—not effort—is the key to resetting successfully

This episode isn't about pushing harder.

It's about understanding the environment you're walking into, so you don't take customer behavior personally, lower your standards, or burn yourself out trying to fight reality.

Professionals don't guess. They adjust.

📥 Download the FREE Objection Handling Playbook — loaded with scripts and strategies to help techs close more calls: https://www.servextra.com/objection-handling-playbook-download/

FOLLOW + REVIEW

Enjoyed this episode? Follow us and leave us a review. Then share it with a teammate who needs to hear it.

...more
View all episodesView all episodes
Download on the App Store

Windshield TimeBy Chris Elmore

  • 4.7
  • 4.7
  • 4.7
  • 4.7
  • 4.7

4.7

31 ratings


More shows like Windshield Time

View all
The EntreLeadership Podcast by Ramsey Network

The EntreLeadership Podcast

4,418 Listeners

The Shawn Ryan Show by Shawn Ryan

The Shawn Ryan Show

45,784 Listeners

Waste No Day: A Home Services Motivational Podcast by Brian Burton & Nate Minnich

Waste No Day: A Home Services Motivational Podcast

516 Listeners

The Tucker Carlson Show by Tucker Carlson Network

The Tucker Carlson Show

16,972 Listeners

Million Dollar Electrician - Sale to Scale For Home Service Pros by Clay Neumeyer

Million Dollar Electrician - Sale to Scale For Home Service Pros

32 Listeners

The $100 Million Mindset by Todd Liles

The $100 Million Mindset

5 Listeners