With the exponential growth of remote working over the course of this pandemic, a robust digital employee management system is no longer an option, but a necessity for most organisations. And while gamifying HR and automating tedious manual tasks may sound cool, there are times when it’s not. We speak with Victor Phang from WorkSmartly about finding the right balance in digitising people management, simplifying HR for engagement, and recognising when the human touch in Human Resources should prevail.

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