In today’s episode, John speaks with COO at Galatea Technologies, Cara Haberstock, about getting out of your company’s comfort zones, recognizing when the status quo you’re currently stuck in is in need of a change and how to ask the right questions to make the necessary changes to your work routine.

John and Cara talk about: Identifying the status quo and getting away from it; Asking the right questions, to the right people on how the status quo should change; How we can change our own mindset and viewpoint to recognize what should change.   

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Original episode page: https://www.easyprojects.net/birdview-psa/podcasts/how-do-we-ask-the-right-questions-to-change-the-status-quo/

In today’s episode, John speaks with Randy Hall of Logically. Logically is a national managed IT Service Provider with the goal of making IT Management easy and secure for hundreds of corporations, healthcare organizations, Not-For-Profits and Public Sector Agencies. Randy’s the Director of Project Management where he helps build project focused, customer centric departments.

John and Randy talk about: Building A World Class PMO; The Biggest Mistake People Make When They Initially Establish a PMO; What KPIs you should use to measure the effectiveness and success of your PMO. 

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Listening on a desktop & can’t see the links? Just search for When Spreadsheets Hit the Fan in your favorite podcast player.

Original episode page: https://www.easyprojects.net/birdview-psa/podcasts/why-are-75-of-pmos-disbanded-within-three-years/

In today’s episode, John speaks with Edmund Hugo Lunde. Edmund is the Co-Founder and COO of Arion Blue – a privately held engineering company based in Huston, Texas.

In this episode: Why do many companies fail to keep their value propositions current and relevant; Examples of Companies that fail to do this; How Steve Jobs is an example of a leader who was a master of keeping the value proposition current even in the midst of adversity.

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Original episode page: https://www.easyprojects.net/birdview-psa/podcasts/why-companies-must-continue-to-update/

As business becomes more of an ecosystem, we must look past traditional roles of “buyers and sellers.” What strategies can we use to build better business relationships?

In this episode, John speaks with Zach McGrath of LCG Advisors about the power of partnership based strategies that can be used by a variety of Professional Service Organizations.

Join us as we discuss: The one big mistake professional service organizations make; What’s the negative impact of bringing on a stingy customer; The importance of setting expectations with new customers; The Due Diligence teams make the deals stronger not longer; Value Based Partnerships.

To make sure you never miss an episode of When Spreadsheets Hit the Fan, subscribe now!

Listening on a desktop & can’t see the links? Just search for When Spreadsheets Hit the Fan in your favorite podcast player.

Original episode page: https://www.easyprojects.net/birdview-psa/podcasts/business-as-an-ecosystem/

Welcome to When Spreadsheets Hit the Fan, a Birdview podcast. This is a show for leaders in fast-growing professional services organizations looking for the latest conversations around Service Delivery best practices.

At Birdview PSA, we aim to increase our customer’s profitability by automating and optimizing the entire service delivery cycle. We’ve created this show to provide helpful, actionable and approachable solutions to specific challenges faced by service delivery teams through conversations with heads of operations, project and delivery managers. We’re going to be talking about: Typical pitfalls and bottlenecks faced by fast-growing service organizations; Practical tips for resolving schedule or budget problems; Best practices for better outcomes and customer satisfaction.  

If the title, “accidental project manager” has ever applied to you, you’ve found the right community.

Subscribe to the show in your favorite podcast player so you don’t miss any upcoming episodes. We’ll see you soon!