The dominant form of design privileges certain, often western oriented norms and values. This has big ethical implications and a direct impact on the people we are designing for.

In this episode Yoko Akama shares her thoughts about how we can embrace diversity and make service design a more inclusive practice.

It's a healthy and important conversation we need to have as a community.

The topic of ethics within (service) design falls into a larger discussion about the future of our field.

Yoko poses the question how we can rise above our individual interests and shape the future of our practice as a collective.

At the end of the episode you'll learn more about the ServDes 2020 conference. Yoko is the co-chair for that event and she explains how you can become part of it.

If you know someone who might be interested in what we've discussed please share this episode with them.

That way you'll help to grow the service design show community and help me to invite more inspiring guests like Majid.

Remember. Every. Share. Counts. :)

--- [ GUIDE ] ---

03:40 - The first encounter with Service Design.

05:25 - Why ethics?

16:00 - How can design accommodate diversity?

26:20 - What if we would shape service design as a collective?

37:30 - ServDes2020.org: Tensions, Paradoxes + Plurality

--- [ LINKS ] ---

* https://www.linkedin.com/in/yoko-akama-a554612/

* https://www.servdes2020.org/

* http://servicedesign.net.au/

--- [ MORE ] ---

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--- [ FREE COURSE ] ---

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