Why Business Teams Fail & How to Avoid It : Strong Leadership Skills For Employee Engagement & High Performance

Are Your Employees Fired Up About You Making More Profit?

Our topic today is one that often creates anxiety, confusion and uncertainty for business owners  – SHARING YOUR PROFITS. 

I saw first-hand how powerful a motivator this is when I was running a manufacturing business.  So I thought that rather than walk you through a step-by-step how-to discussion, I would share the story that I lived out in hopes that it might speak to you directly.

Come on and join me!

Does Your Organization Structure Inspire Your Team to Grow and Stay With You Long Term?

Our topic today is one that you may think is boring or unimportant – YOUR ORGANIZATION STRUCTURE.  But before you tune out, I want you to know THIS topic may be the biggest missed opportunity you have to energize and inspire your team!

In this episode, I want to give you a few very practical thoughts on how you can make that happen with just a few simple changes in what you are probably doing already.

Are You Regularly and Consistently Getting Customer Feedback?

Our topic today is one that many people have differing opinions about – GETTING CUSTOMER FEEDBACK.

Here’s a very interesting statistic – when consumers were asked WHY they would stop doing business with one company in favor of another, the overwhelming answer was that the company they were using today didn’t really CARE whether they stayed with them or not!

Today I want to help you think through some alternatives and design a customer feedback process that will let your customers know you truly do CARE about them being a satisfied customer for life!

Are Your Compensation & Rewards Programs Aligned with Your Values and Desired Behaviors?

In this episode I want to discuss a topic that I’m pretty sure will ruffle a few feathers – THE ALIGNMENT OF YOUR COMPENSATION AND REWARDS PROGRAMS.

Some might suggest this is a topic that I should avoid. But I think it’s a topic that has the opportunity to give you a HUGE advantage over your competition – particularly if you get the alignment right.

When this alignment is solid, YOU get what you want as a business owner, your customer gets what they want, and your team gets what they want – a win in all directions!

Today, we're going to discuss how to make this happen.

Are You Solving Your Customers’ Biggest Challenges?

This week I want to discuss a topic that I would argue is the essence of why you’re in business today – UNDERSTANDING AND SOLVING YOUR CUSTOMERS’ BIGGEST CHALLENGES.

Just imagine your business getting stronger, better, faster and your promise becoming more “iron-clad”.  Customers and prospects will see you as someone who “gets them” because you’ve said SPECIFICALLY what you know they hate – and you won’t let that happen when they do business with you!

How cool would that be!  Listen in today to learn how.

Are You Setting Up Your Team Members for Success?

Our topic this week is one of the most impactful things you can do to make your business grow – SETTING YOUR TEAM MEMBERS UP FOR SUCCESS.

What we do to help make our employees more successful will be returned to us as they make our customers more satisfied and as a result, our business will be more successful. 

It’s a win/win/win scenario!  This week, we'll show you how to make that happen.

Does Your Team Know What You Consider to be Non-Negotiable?

This week our topic is perhaps one that most of us know without question, but have probably never said out loud or written down – YOUR TEAM PERFORMANCE STANDARDS.

How cool would it be if everyone on your team knew without question the 6 or 8 things that you ABSOLUTELY will not tolerate?  And, if they not only knew what they were, but they knew EXACTLY what you DID want and expect of them?

Today, we're going to help you put that in place!

What are Your Customer Engagement Standards?

This week our topic is one that I would venture to guess you’ve never given any serious thought – YOUR CUSTOMER ENGAGEMENT STANDARDS.

Imagine what your business would look like if you adopted the 7 fairly simple and straight-forward customer engagement standards I outline in this episode.

Listen in and find out what's possible.

How do you welcome New Employees to your team?

This week our topic is one that will have a long-lasting impact on your team and your culture – ON-BOARDING NEW EMPLOYEES.

This is an area of our business where most ALL businesses have significant room for improvement. Another way to say this is – most businesses have a pathetic on-boarding process for new employees. The opportunity to do better is EVERYWHERE!

I want you to imagine what your business would look like and how your team members would feel about you as an owner and your business as a place to work if this set of activities happened for each and every member of your team.

That's what we're going to help you with today.

What Cause of Purpose do you support with your business?

This week our topic is one that is often an after-thought, but should be part of the “fabric” of who you are – YOUR PURPOSE.

How good would you feel if every day you woke up and knew that what you were doing with your business was truly making a difference and changing the world in the area that you were most passionate about?

THAT’S what knowing your Purpose can do for you.