In this episode of The Flywheel Effect, host Brent Sonnek-Schmelz sits down with Matt Bernath for a candid conversation about building a business culture that values experimentation over prediction. Drawing inspiration from The Innovator’s Dilemma, Matt explores why the most resilient companies make room for trial, error, and adaptation — even when that means questioning their old assumptions or setting up separate teams to test new ideas.

Matt describes how disruption rarely rewards those who seek it directly. Instead, he stresses the need for headroom: the financial and operational space that lets businesses try new things without risking it all. He shares examples of how small experiments, when nurtured outside the main business, often spark breakthroughs in new markets. This approach applies not just to tech giants but also to custom integrators and service businesses that want to adapt faster.

Throughout the conversation, Brent and Matt connect big-picture business theory to everyday decisions facing leaders in the luxury home services industry. Their discussion offers practical guidance for owners who want to balance steady growth with bold, low-risk experiments — and create companies built to last.