The NHS is never far from the headlines. Record waiting times and debates over funding have been front and centre of the story for years, but for many people the wait to see their local doctor is the issue they feel most passionately about.

In this Which? Investigation we’ll talk to frontline doctors, health professions, and others with a unique insight to take a look at the factors that have led to long waits, difficulties securing an appointment, and ask what could be done to improve the situation.

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