Want to make more money? Want to be better liked? Want to climb the corporate ladder? Of course, you do, and that's why you must master modern etiquette.

Diane Gottsman is the founder of The Protocol School of Texas. Her insight into how our social interactions affect our professional and personal lives has made her a national expert in her field. She makes frequent appearances on the "Today" show and has written articles for publications like Forbes and The Wall Street Journal.

Modern manners go beyond saying "please" and "thank you." Knowing how to navigate negative people and decline invitations that don't interest you is an art. Diane walks us through some everyday situations that can get complicated quickly.

On this Dying to Ask:

• Why we all need to take a hard look at how we conduct ourselves with our friends, family and work colleagues