Negotiations Ninja Podcast

Why One-Upping Your Customers is a Good Thing with Anthony Iannarino, Ep #299


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You're supposed to lead and serve your clients—so how is one-upping your customers a good thing? Being one-up is one of the many topics Anthony Iannarino covers in his new book, "Elite Sales Strategies." It's not about creating an unfair advantage but instead leading from a position of authority and expertise in your field. Listen to this episode of Negotiations Ninja to hear us discuss Anthony's unique concept.

Outline of This Episode
  • [1:38] Learn more about Anthony Iannarino
  • [3:00] The concept of one-upping your Customers
  • [6:53] The process of learning what you need to know
  • [10:14] The truth at any price is key
  • [15:42] Anthony's triangulation strategy
  • [21:48] How to teach someone without offending them
  • [26:45] The importance of embracing intellectual humility
  • [30:07] Learn more about Anthony's Outbound Sales Conference
Resources & People Mentioned
  • Outbound Sales Conference 2022
Connect with Anthony Iannarino
  • Elite Sales Strategies
  • The Only Sales Guide You'll Ever Need
  • Connect on LinkedIn
  • Follow on Twitter
Connect With Mark
  • Follow Negotiations Ninja on Twitter: @NegotiationPod
  • Connect with Mark on LinkedIn
  • Follow Negotiations Ninja on LinkedIn
  • Connect on Instagram: @NegotiationPod

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Negotiations Ninja PodcastBy Mark Raffan

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