Every clinic wants a simple recipe for digital health adoption. The problem is that most recipes fall apart the moment real-world workflows enter the picture.

In this conversation, Dr. Chandi Chandrasena, Chief Medical Officer at OntarioMD, lays out why the province is shifting toward a flexible digital health toolkit instead of a rigid playbook. She explains why “technology is an enabler to the problems you have,” why standardization still matters, and why uniformity misses the mark.

She also digs into AI scribes, the rise of AI inbox tools, how bandwidth gaps drive inequity, and why digital literacy needs to start long before medical school.

What do you think clinics need most right now: structure, flexibility, or better guardrails? Drop your thoughts in the comments.

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Learn more about OntarioMD at https://www.ontariomd.ca

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